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bgfe04
3 discussion posts
Hello!

Please refer to this VMWare communities thread which describes my exact problem.

When DisplayFusion (I am now on 5.1.1) is running the mouse/keyboard input to any running VMWare Workstation VMs is occasionally (perhaps every 30 to 60 seconds or so) jerky and unresponsive which, unfortunately, makes DF almost unusable in my line of work. I've disabled application hooks to the VMWare processes and it hasn't helped. I am on Workstation V8.0.6.

Any suggestions?
Dec 2, 2013  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's strange! I use VMware Workstation 10 here daily, and haven't run into any sort of issues, so perhaps it's related to a particular setting.

Could you send me a screenshot of the Input preferences for VMware (Edit > Preferences > Input)?

Thanks!
Dec 3, 2013  • #2
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bgfe04
3 discussion posts
Attached is a screen shot of that configuration
• Attachment [protected]: VMware Workstation_2013-12-03_13-51-54.jpg [51,514 bytes]
Dec 3, 2013  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! That's the same as mine, so there shouldn't be any issue there. Could you try a couple more things?
  • Disable any of the options on in the Settings > Window Management > Mouse Management section
  • Disable Application Hooks globally (Settings > Advanced Settings)
Dec 4, 2013  • #4
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bgfe04
3 discussion posts
I've done both items and rebooted, the problem is still there.
Dec 5, 2013  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you try disabling some more of the DisplayFusion features to see if we can narrow it down to a specific features? More specifically, the Taskbars, TitleBar Buttons, Key Combinations, Window Snapping, and Window Location.

Thanks!
Dec 5, 2013  • #6
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Rob Levine
6 discussion posts
Any progress on this?

I've got the same problem (I was the author of the thread on VMWare's support forum that the original poster here linked to).

The issues with jerkiness in the guest OSs disappear completely once DisplayFusion is closed on the host.

Among the various experiments I've tried are adding all three of the following programs (at the same time) and separately to "Compatibility" and checking all compatibility checkboxes for all of them (giving a compatibility setting of 11). This doesn't fix the problem.

I've also disabled all Window Edge Snapping, but this doesn't help either.
Dec 23, 2013  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I still haven't been able to reproduce the issue here, and I've been using VMware Workstation here for years without issues. Would you be able to disable specific features in DisplayFusion one at a time to see if any specific feature makes a difference?
Dec 31, 2013  • #8
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Rob Levine
6 discussion posts
Hi Keith, I'm happy to try and reproduce this with you.

What sort of features did you want me to try disabling?

What I've already tried is (from my post on VMWare forums:

-----
In DisplayFusion settings, set all the compatibility check boxes to "checked", for each of the following files:

C:\Program Files (x86)\VMware\VMware Workstation\vmware.exe
C:\Program Files (x86)\VMware\VMware Workstation\vmware-unity-helper.exe
C:\Program Files (x86)\VMware\VMware Workstation\x64\vmware-vmx.exe

This will then show a compatibility setting of "11" for each.
-----

This didn't fix the problem, with all these options disabled.
Can you elaborate as to which settings and optyions I should experiment with?

Thanks,

Rob
Feb 1, 2014  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you try disabling the features globally in the DisplayFusion Settings, instead of just in a Compatibility rule for VMware Workstation?

Here are the ones I would suggest trying first:
  • Multi-Monitor Taskbar (Settings > Taskbar tab)
  • Key Combinations and TitleBar Buttons (Settings > Functions tab)
  • Everything on the Settings > Window Snapping tab
  • Everything on the Settings > Window Management tab

Please let me know how that works out and we'll go from there :)
Feb 3, 2014  • #10
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Rob Levine
6 discussion posts
Hi Keith, I've tried your suggestions and it hasn't fixed the problem.

It does seem as if the problem may be less severe (maybe it doesn't go jerky and hang as much as previously), it is difficult to be sure.

Overall the problem is definitely still there though.

What should I try next?
Feb 12, 2014  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, and if you disable the hooks globally in the Settings > Advanced Settings window, then restart your machine, does that make any difference at all?
Feb 13, 2014  • #12
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Rob Levine
6 discussion posts
Hi Keith,

No - the problem is still there.

One thing I wondered is if my setup might have an impact - so I thought I'd mention it.
I have a three-screen set-up, and when I use VMWare I tend to use it full-screen across two of them.
Two of my screens are powered by my nVidia GTX580, and the remaining one from the mobo/CPU graphics (ASUS P8Z68-V PRO Z68 with Intel i7 2600K).

Any thoughts of what to try next?

Thanks,

Rob
Feb 16, 2014  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting. I don't usually run full screen, but just tested it out and it still seems ok. Is the mouse lag always there? Or only intermittently? Also, in VMware, could you navigate to Edit > Preferences > Input and attach a screenshot of that settings window?
Feb 18, 2014  • #14
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Rob Levine
6 discussion posts
Hi Keith, attached is the screenshot you requested.

No - the jerky mouse isn't always apparent. It runs smoothly most of the time, but then suddenly becomes unusable and jerky at certain times that often seem to correspond to load (e.g. when I'm compiling for the first time since I opened my IDE). At the same time, the keyboard becomes unresponsive. This lasts a second or two, after which the keyboard will have a tendency to double/triple type whatever characters were being typed during the slow down, repeating a lot of them unecessarily, and the mouse shoots off in the direction it was last moved.

It does seem to be a little better since I disabled the various options you have suggested - it anecdotaly seems less common but it is definitely still happening.
• Attachment [protected]: prefs.png [40,457 bytes]
Feb 19, 2014  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I'm wondering if it's a CPU usage issue maybe? Could you try enabling the Processor Affinity option in the DisplayFusion Advanced Settings and then restart DisplayFusion to see if that helps at all?
Feb 20, 2014  • #16
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Rob Levine
6 discussion posts
Hi Keith,

YES - this really does seem to have sorted out the problem!
I enabled the Processor Affinity option and over time I noticed that I hadn't experienced the problem.
I then went back and reset all the other settings we'd experimented with, leaving just Processor Affinity enabled, and the problem still wasn't apparent.
Finally, this morning, I disabled Processor Affinity, and immediately saw the problem return.

What is the purpose of this setting? I think I understand what it does, but why constrain the processor to a single CPU in the first place? Is it reasonable for me to just leave this option enabled?

Thanks for all your help diagnosing this problem; it's been a bit of a long haul!

Rob
Mar 16, 2014  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! We have it set to run on a single core by default, as we were running into some weird threading issues on some machines. If everything is running well on your system with that Advanced Setting enabled, you can just leave it enabled :)
Mar 17, 2014  • #18
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