DisplayFusion RSS: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Fri, 25 Oct 2024 17:45:27 GMT

Confirming that v11.0 (Beta 8 ) resolves this issue. Thanks!

I just tried re-enabling DF's alt-tab (Discord wouldn't show up when using DF's alt-tab either), but unfortunately I can't seem to get DF's alt-tab to work at all now, but that may be a separate issue.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Fri, 25 Oct 2024 16:42:56 GMT

Ahoy all. Wanted to report that after downloading a Display Fusion update which just became available today (v11, beta , this issue seems to be fixed! The Discord icon is back to staying on the DF taskbars as well as the main Windows taskbar. Happy to have this feature back, since the Windows taskbar on my main monitor would be covered up whenever I put anything into fullscreen on that monitor - this meant that the only way I'd see notifications for Discord messages was with the icon in the system tray, which is a lot easier to just not notice compared to the taskbar notifications.

Thanks for working this out!

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Thu, 24 Oct 2024 07:40:01 GMT

Quote:

Awesome, thank you! We'll take a look at this and see what we can find out.

Hi Keith, can you tell me how I can go about creating a log/debug file for you? I can replicate the bug with Discord disappearing from the DF Taskbar (and permanently staying on the Windows Taskbar on my primary display) 100% of the time that I go to stream/share my screen in a voice channel or call in Discord. And it happens every time regardless of the type of application that I stream to Discord, including any game, any browser window, VLC, etc.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Mon, 07 Oct 2024 15:09:25 GMT

Awesome, thank you! We'll take a look at this and see what we can find out.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Sat, 05 Oct 2024 17:17:28 GMT

Quote:

@Saito: Weirdly, the log shows that DisplayFusion is moving the Discord window to the DF taskbar. Could you send us Window Inspector info for Discord when it's on the monitor with the DF taskbar?

Install one of our other apps, Window Inspector: https://www.binaryfortress.com/windowinspector (it's free)
Move Discord to the monitor with the DF taskbar, confirm its button is still on the Windows taskbar
Open Window Inspector
Hover over the Discord window with your mouse so that the affected window's info shows in the Window Inspector window
Press Ctrl + Shift + F1 to freeze the timer in Window Inspector
Press Ctrl + Shift + F2 to save the info from Window Inspector to a file
Send me the file from the previous step

Thanks!

Done! Never used this tool before but I followed the instructions you gave and it seemed to work fine. The file is attached.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Thu, 03 Oct 2024 19:34:54 GMT

@Saito: Weirdly, the log shows that DisplayFusion is moving the Discord window to the DF taskbar. Could you send us Window Inspector info for Discord when it's on the monitor with the DF taskbar?

Install one of our other apps, Window Inspector: https://www.binaryfortress.com/windowinspector (it's free)
Move Discord to the monitor with the DF taskbar, confirm its button is still on the Windows taskbar
Open Window Inspector
Hover over the Discord window with your mouse so that the affected window's info shows in the Window Inspector window
Press Ctrl + Shift + F1 to freeze the timer in Window Inspector
Press Ctrl + Shift + F2 to save the info from Window Inspector to a file
Send me the file from the previous step

Thanks!

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Wed, 18 Sep 2024 20:24:11 GMT

Oh that's definitely my bad, I think I may have looked at the wrong attachemnt. Too many windows open, sorry!

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Tue, 17 Sep 2024 22:22:21 GMT

Quote:

@Saito: From that troubleshooting info, it looks like the DisplayFusion taskbars are disabled. Did you disable the taskbars while gathering the debug logs?

That's odd - the DisplayFusion taskbars are definitely not disabled; they are always present when my computer is on (including a couple nights ago when I posted the log), and the "Enable taskbars" checkbox is checked in DF settings.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Tue, 17 Sep 2024 18:11:10 GMT

@Saito: From that troubleshooting info, it looks like the DisplayFusion taskbars are disabled. Did you disable the taskbars while gathering the debug logs?

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Mon, 16 Sep 2024 03:25:44 GMT

Whoops! Been busy and forgot about this thread. You probably already have what you need, but I'll attach another log here following the steps from a few posts back in case it helps. Thanks for looking into this!

I restarted Discord at 10:24PM CDT on the 15th of Sep., and exported the log one minute after that.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Sun, 15 Sep 2024 00:16:45 GMT

Quote:

Thanks for the troubleshooting info and the extra context guys! I've added those to the issue notes. We'll keep you posted when we think we have it sorted out in a new beta.

Thank you - greatly appreciated!

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Fri, 13 Sep 2024 19:00:27 GMT

Thanks for the troubleshooting info and the extra context guys! I've added those to the issue notes. We'll keep you posted when we think we have it sorted out in a new beta.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Thu, 12 Sep 2024 04:44:32 GMT

Quote:

Could you send me a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Just to add my experience... I've noticed that the Discord icon will disappear from the DF Taskbar most consistently when I happen to be streaming with Discord for at least a few minutes.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Thu, 12 Sep 2024 04:37:48 GMT

Quote:

Could you send me a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Sorry, I just saw this. Attached is my log at 11:34pm CDT on 9/11/24.

Note, Discord does not show up on the DF taskbar or in the DF alt-tab menu. I moved Discord between windows while running the log and also tried to alt-tab to it.

Hope this helps! I love DF and have used it for years, but I use Discord daily and it's the main use for my second screen. Thanks again for looking into it.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Wed, 28 Aug 2024 16:16:47 GMT

Quote:

We've released a new beta that might fix this up, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

I regret to report that this also did not fix the issue on my end. Downloaded the update last night, but the issue persists today (after a couple of restarts).

I know you had asked the other poster to post a debug log - if it would help, I can send another debug log as well later today or this evening.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Wed, 28 Aug 2024 12:43:34 GMT

Could you send me a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Wed, 28 Aug 2024 00:40:35 GMT

Quote:

We've released a new beta that might fix this up, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

Unfortunately, this did not fix this issue for me.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Tue, 27 Aug 2024 17:16:03 GMT

We've released a new beta that might fix this up, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Thu, 18 Jul 2024 22:08:12 GMT

Just encoutered this same issue with 11.0 Beta 5 and came here to post about it, only to find someone already mentioned it.

Glad to know there's a fix coming. I use Discord rarely, but it's still annoying.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Fri, 12 Jul 2024 19:27:43 GMT

It could be related yep. We'll fix up the code issue we found and then we'll get you to re-test to see if you still run into that.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Wed, 10 Jul 2024 08:29:54 GMT

Quote:

Thanks! We're pretty sure we can see the reason in the log and will hopefully have a fix for it in the next beta

Could this explain why most of the time for the past little while, any time I have a game running for anywhere between 10 minutes to an hour, Discord's taskbar button will just disappear for no reason from the DF taskbar that's on my secondary monitor? I have the taskbar mode set to

All taskbars show relevant windows

. Whenever this happens to Discord, I can only make Discord the focused application by either alt+tabbing or by clicking Discord's system tray button.

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Mon, 08 Jul 2024 14:58:29 GMT

It's the latter, as we have quite a few products and we shift priorities around as-needed

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Sat, 06 Jul 2024 16:56:10 GMT

I'll keep my eyes open for the next beta, then! Hopefully it can be resolved then.

Is there any kind of predictable release schedule for those? Or just "when the next beta is ready, it's ready". Completely understandable if it's the latter, of course, but I figured I'd ask just in case there's a time frame I'm not aware of.

Thanks!

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Thu, 04 Jul 2024 13:59:41 GMT

Thanks! We're pretty sure we can see the reason in the log and will hopefully have a fix for it in the next beta

RE: Discord not showing up in multi-monitor taskbars + won't respond to shortcuts

Binary Fortress Software — Fri, 28 Jun 2024 22:42:23 GMT

EDIT: Very delayed edit to add the "Settings" export as well. I somehow missed that part, lol. But both files should be attached now.

Okay! I hope I followed all the steps correctly. Attached is a zip file that was generated when I hit "Export Info to File". The time when I restarted DisplayFusion and then opened Discord (and watched as it was on the 2nd/3rd monitor taskbars for a brief moment, but then vanished once it was opened) was 5:35 PM (17:35). I then clicked my "move to next monitor" keyboard shortcut a few times while discord was selected.

Let me know if you need anything else from me. Thanks!