DisplayFusion RSS: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode

DisplayFusion RSS: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/RSS/?TopicID=01a03b86-7265-754e-b201-5cccfa33f388 DisplayFusion RSS: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode Sat, 24 Oct 2026 09:01:07 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=01a03b86-7265-754e-b201-5cccfa33f388 RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#9 Fri, 23 Oct 2026 15:31:42 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#9 DisplayFusion Hi,

I'm having the same issue.

I compared three BFCustomerTest exports: before applying the configuration with DisplayFusion, afterwards, and after a Windows graphics reset.

All 11 configuration sections are identical, including monitor positions, resolutions, refresh rates, scaling, rotation, display paths and mode data. Only the diagnostic tool’s startup logs differ.

The setup is an RTX 4080 with a Samsung G93SC at 5120×1440/240 Hz and a Dell P2422H in portrait at 1080×1920/60 Hz, both at 100% scaling. The Dell’s active path consistently reports ROTATE90, including in the faulty state.

The exports therefore show no configuration change explaining the cursor issue. An internal cursor/rotation state problem remains possible, but these files alone cannot establish the cause.

I have attached these three files for your analysis.

Best regards,
Thomas ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#8 Tue, 08 Sep 2026 20:05:04 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#8 DisplayFusion Thanks for confirming! Would you be willing to gather some more info to help troubleshoot this issue?

Download this troubleshooting tool (written by us): https://www.binaryfortress.com/Data/Download/?Package=displayfusion&bfcustomertest=1&Log=0
Save a copy of the info from the tool when everything is set correctly by the Windows display settings
Exit the tool
Set it with the DF Monitor Config so that it's broken
Open the tool and save a new copy of the info
Reply back with both copies of the info attached

Thanks! ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#7 Fri, 04 Sep 2026 09:50:12 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#7 DisplayFusion

Quote:

The next time you change the orientation can you try doing it directly in the DisplayFusion Monitor Config window and not by using a monitor profile? I'm interested to see if that makes a difference. Thanks!

I just tried that, and the issue also occurred. ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#6 Thu, 03 Sep 2026 21:04:17 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#6 DisplayFusion The next time you change the orientation can you try doing it directly in the DisplayFusion Monitor Config window and not by using a monitor profile? I'm interested to see if that makes a difference. Thanks! ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#5 Mon, 31 Aug 2026 18:51:12 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#5 DisplayFusion

Quote:

That is very interesting and an excellent update, thanks! We'll look into this more, it really does sound like DisplayFusion is having issues here. Are you setting your monitor configuration in DisplayFusion using a monitor profile or the display config window itself? Thanks!

If you're asking if I configured the monitor orientation for the display profile in windows settings or in displayfusion, I honestly don't remember. At least not for the one I am switching to (which is the original/default one), I do set the other display profiles in displayfusion though. ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#4 Mon, 31 Aug 2026 18:48:01 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#4 DisplayFusion That is very interesting and an excellent update, thanks! We'll look into this more, it really does sound like DisplayFusion is having issues here. Are you setting your monitor configuration in DisplayFusion using a monitor profile or the display config window itself? Thanks! ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#3 Wed, 26 Aug 2026 23:11:08 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#3 DisplayFusion

Quote:

That's very strange, it seems like Windows doesn't realize the monitor is rotated and is treating it like a landscape monitor. If you apply the portrait rotation using the Windows display settings or manually in DisplayFusion Monitor Config instead of using a monitor profile do you have the same issue?

This also happens when I manually activate it and set it to portraid mode in windows settings, so it does seem to be a windows issue.

Edit : I contacted windows support and they did the following :
"I have restarted the essential services, removed and reinstalled the drivers, checked for and installed optional driver updates, and reviewed the Advanced System Settings to ensure they are configured correctly in an effort to resolve the issue."

Now when I enable the display via windows settings, the issue does not occur. When I use DF to switch display profiles, it does still occur.

As per the same windows support staff member : "The third-party application may be applying an outdated or incompatible display profile, especially after recent Windows or graphics driver changes."

For now, I can activate the offending display in windows settings and then switch display profile in DF. Which is an improvement, but I'm hoping it can be fully resolved. ]]> RE: weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#2 Wed, 26 Aug 2026 20:39:33 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388#2 DisplayFusion That's very strange, it seems like Windows doesn't realize the monitor is rotated and is treating it like a landscape monitor. If you apply the portrait rotation using the Windows display settings or manually in DisplayFusion Monitor Config instead of using a monitor profile do you have the same issue? ]]> weird cursor issue when switching from single-monitor profile to multi-monitor profile with portraid mode https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388 Wed, 26 Aug 2026 00:44:22 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/weird-cursor-issue-when-switching-from-single-monitor-profile-to-multi-monitor-profile-with-portraid-mode/?ID=01a03b86-7265-754e-b201-5cccfa33f388 DisplayFusion When I move the cursor over the portraid mode monitor, it shows up in a different spot than the edge, and it moves up and down when I go left-right as if it's in landscape mode. The only solution is to physically disconnect the monitor and reconnect it. ]]>