DisplayFusion RSS: Can't login through settings, and checking for updates doesn't work.

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Wed, 26 Jun 2019 14:45:25 GMT

No worries, glad I could help!

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Wed, 26 Jun 2019 12:44:28 GMT

Oh no kidding, it was blocked. That fixed it. Thank you.

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Tue, 25 Jun 2019 16:52:42 GMT

Ok, thanks! Can you check to see if DisplayFusion.exe is blocked in the Windows Firewall settings (or a third-party firewall app if you have one installed)?

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Tue, 25 Jun 2019 15:18:45 GMT

Yup, this is what it shows.

{"error":{"id":104,"message":""}}

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Mon, 24 Jun 2019 16:23:40 GMT

If you go to https://api.binaryfortress.com/Authenticate in your browser, do you see seomthing like this:

{"error":{"id":104,"message":""}}

or do you get a different error?

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Sat, 22 Jun 2019 01:10:02 GMT

Here you go.

RE: Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Fri, 21 Jun 2019 15:56:48 GMT

Could you send over a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Try to login through the Settings window
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Can't login through settings, and checking for updates doesn't work.

Binary Fortress Software — Fri, 21 Jun 2019 15:00:32 GMT

Whenever I try to log in to my account, it does a split second load then stops. And whenever I try to check for an update (I want to use the beta versions due to an audio switching issue I'm having on monitor profiles) it always says "Could not load the latest version number. Object reference not set to an instance of an object."