https://www.displayfusion.com/Discussions/RSS/?TopicID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36 DisplayFusion RSS: Error during Windows Remote Assistance Sun, 19 Apr 2026 15:06:12 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36 https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#12 Wed, 27 Nov 2019 18:50:18 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#12 DisplayFusion Glad to hear it, thanks for the update! ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#11 Wed, 27 Nov 2019 17:35:39 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#11 DisplayFusion I tried beta release and my problems with RDP seem to be gone now, no more popup messages. ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#10 Tue, 26 Nov 2019 15:08:49 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#10 DisplayFusion We've just released a new DisplayFusion beta version and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks! ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#9 Tue, 01 Oct 2019 17:09:39 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#9 DisplayFusion Ok, thanks for the update! We're working on fixing this up for the next version. We'll be sure to post an update as soon as we have one. ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#8 Tue, 01 Oct 2019 14:37:55 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#8 DisplayFusion I made latest change but I still get the same popup, only diffrence is, that I only seem to get one and I can connect and prior to this recent change, I would get mutliple window popups. ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#7 Wed, 18 Sep 2019 15:27:44 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#7 DisplayFusion Ok, could you try enabling the "Disable Shell Hooks" option in the DisplayFusion Settings > Advanced Settings window? ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#6 Tue, 17 Sep 2019 16:20:44 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#6 DisplayFusion So I configred Diosplay Fusion to disable hooks, restarted but it is still happennning.

I have enclosed screenshots of my configuration also, I have SCCM installed on my compouter and when I do remote assistance from there, this error message will still pop up. ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#5 Wed, 04 Sep 2019 14:28:51 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#5 DisplayFusion The following steps should resolve this issue. We're also planning on automatically blacklisting the hooks for msra.exe in the next version.

• On the DisplayFusion Settings > Compatibility tab, click Add.
• Set the "Application" field to: c:\windows\system32\msra.exe
• Enable the "Disable Application Hooks" checkbox.
• Click OK, then OK again.

Hope that helps! ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#4 Fri, 30 Aug 2019 18:51:32 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#4 DisplayFusion Interesting, let me look into it more and get back to you. ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#3 Thu, 29 Aug 2019 23:41:13 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#3 DisplayFusion Local machine, if I unistall DisplayFusion, popup is gone. ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#2 Thu, 29 Aug 2019 18:12:50 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36#2 DisplayFusion When do you see this popup, and is it on the remote or local machine? ]]> https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36 Mon, 26 Aug 2019 20:36:57 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/error-during-windows-remote-assistance/?ID=62b6f52e-7c8e-41b0-99f5-94881e5d1b36 DisplayFusion I'm getting this error pop up when I use Windows Remote Assistance, was wondering if there is a fix for this. ]]>