https://www.displayfusion.com/Discussions/RSS/?TopicID=6a1f12ce-01e6-4d35-8774-9ffbdc148135 DisplayFusion RSS: BgInfo Broken on Latest Thu, 16 Apr 2026 01:12:21 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=6a1f12ce-01e6-4d35-8774-9ffbdc148135 https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#16 Wed, 30 Jul 2014 19:47:03 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#16 DisplayFusion Great, thanks for getting to the bottom of this! ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#15 Wed, 30 Jul 2014 19:26:52 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#15 DisplayFusion Ok, it turns out that BGInfo doesn't support .png files, which is what we started using for the wallpaper in Windows 8.1 with DisplayFusion 6.0 and up. So, the two workarounds that should fix this are (only need to do one or the other):

• Enable the "Wallpaper: Generate Smaller Files" option in the DisplayFusion Settings > Advanced Settings
• Disable the "Use transitions while changing..." option in the Wallpaper Settings window

Thanks! ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#14 Wed, 30 Jul 2014 19:11:33 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#14 DisplayFusion Thanks! It looks like it has to do with DF applying the wallpaper with a transition. I've added this issue to our list, but in the meantime, you can work around it by disabling the "Use transitions when changing..." option in the Wallpaper > Wallpaper Settings window.

Thanks! ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#13 Wed, 30 Jul 2014 17:10:15 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#13 DisplayFusion Debug files attached. Updated the wallpaper at about 10:08. ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#12 Wed, 30 Jul 2014 16:26:36 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#12 DisplayFusion Debug logging doesn't need to be enabled for the Troubleshooting info. However, I've setup a test system with the same settings as yours and still can't reproduce the issue, so I will need a full debug log

Here are the steps:

• On the Troubleshooting tab, change the Logging drop-down to "Logging: Important Only"
• Restart DisplayFusion
• Reproduce the issue and note the time so we'll know where to check in the log file
• Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
• Disable debug logging after sending the log

Thanks! ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#11 Tue, 29 Jul 2014 20:03:09 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#11 DisplayFusion Changed wallpaper, BGInfo ran, and got a black desktop. Troubleshooting info attached, though in the troubleshooting window it says that logging is disabled. Which logging setting should I change it to? ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#10 Tue, 29 Jul 2014 19:43:47 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#10 DisplayFusion From 6.0, after reproducing the issue, if possible ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#9 Tue, 29 Jul 2014 19:19:43 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#9 DisplayFusion Sure, do you want troubleshooting info from version 5, or should I do the upgrade to 6 and then get the troubleshooting info? ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#8 Tue, 29 Jul 2014 18:56:48 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#8 DisplayFusion Ok, interesting! Could you send me a copy of the DisplayFusion Troubleshooting info?

• Open the DisplayFusion Settings > Troubleshooting tab
• Click the Copy to Clipboard button
• Open Notepad, paste the text, and save the file
• Reply with the text file attached

]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#7 Mon, 28 Jul 2014 19:48:01 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#7 DisplayFusion Sorry for the delay, we were on vacation and I didn't have a chance to look at it. I just uninstalled version 6 and installed version 5 from the provided link, and BGInfo seems to work just fine with version 5. Is there anything else I can provide as a diagnostic to help narrow this down? ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#6 Tue, 22 Jul 2014 17:23:33 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#6 DisplayFusion Ok, interesting. I've just tested out BGInfo with DisplayFusion 6.0, and it seems to work fine. Here's a link to the previous version: http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-5.1.1.exe

Could you give that a try and let me know how it works out? ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#5 Mon, 21 Jul 2014 20:24:23 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#5 DisplayFusion Whichever version was previous to 6.1 worked fine (don't remember exactly which). ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#4 Mon, 21 Jul 2014 18:52:28 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#4 DisplayFusion Ok, do you remember which version of DisplayFusion did work fine with BGInfo? I'll test it out here.

Thanks! ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#3 Fri, 18 Jul 2014 20:55:44 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#3 DisplayFusion No, tried that and it still creates a black wallpaper screen. ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#2 Fri, 18 Jul 2014 19:29:00 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135#2 DisplayFusion If you enable the "Wallpaper: Generate Smaller Files" option in the Settings > Advanced Settings window, does it work correctly again? ]]> https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135 Fri, 18 Jul 2014 17:13:50 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/bginfo-broken-on-latest/?ID=6a1f12ce-01e6-4d35-8774-9ffbdc148135 DisplayFusion BgInfo and DisplayFusion don't seem to play well together in the latest version. DisplayFusion will correctly set the wallpaper, and then when BgInfo runs it turns the screen black. Our IT department has BgInfo running in a login script, so I can't get rid of it. Any ideas on how to fix this? ]]>