https://www.displayfusion.com/Discussions/RSS/?TopicID=6cde8f42-92e1-4057-9673-baf117c526cd DisplayFusion RSS: Video backgrounds will not load correctly on Windows Surface Book 2 Tue, 12 May 2026 02:33:50 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=6cde8f42-92e1-4057-9673-baf117c526cd https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#7 Wed, 20 Jun 2018 17:35:44 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#7 DisplayFusion Cool, thank you! ]]> https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#6 Tue, 19 Jun 2018 16:44:52 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#6 DisplayFusion I've just checked in with our devs, and they've confirmed that the My Videos source doesn't currently support stretching/cropping. It's on our feature request list, so I've added your vote. If we're able to implement it in a future version, we'll be sure to let you know.

Thanks! ]]> https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#5 Wed, 13 Jun 2018 23:33:13 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#5 DisplayFusion No it does not. It appears letterboxed no matter which video I use. It seems to be trying to determine the sizing based on their width instead of their height and/or not allowing clipping ]]> https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#4 Wed, 13 Jun 2018 15:15:46 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#4 DisplayFusion Thanks! Does it make any difference as to which video file you choose? ]]> https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#3 Mon, 11 Jun 2018 21:35:08 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#3 DisplayFusion Thanks Keith,

I've attached my debug log file to this reply. ]]> https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#2 Sun, 10 Jun 2018 01:15:07 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd#2 DisplayFusion Could you send me a copy of your troubleshooting info? Here are the steps:

• Open the Settings > Troubleshooting tab
• Click the "Export Info to File" button
  
• Reply with the file attached

]]> https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd Wed, 06 Jun 2018 19:34:28 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/video-backgrounds-will-not-load-correctly-on-windows-surface-book-2/?ID=6cde8f42-92e1-4057-9673-baf117c526cd DisplayFusion I have a Windows Surface Book 2 that I use at work. I have it hooked up to two other monitors via the official Surface Dock. Whenever I try to put a video as the background on my primary laptop monitor (being the one that the laptop has built in), the video is letterboxed. I have it set to fill the entire screen, but it won't. It only will fill the entire screen if I set the video to span all 3 screens, but I don't want it to do that. I just want it on the main screen.

Is there a setting I'm missing or something? ]]>