DisplayFusion RSS: Vanishing programs

DisplayFusion RSS: Vanishing programs https://www.displayfusion.com/Discussions/RSS/?TopicID=81ab8555-1a51-41da-a1d2-519a136d585c DisplayFusion RSS: Vanishing programs Thu, 14 May 2026 07:55:39 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=81ab8555-1a51-41da-a1d2-519a136d585c RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#34 Fri, 14 Sep 2012 12:39:10 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#34 DisplayFusion @derek12: The fix wasn't specific to SyncBack, more that it was a bug in DisplayFusion that was being triggered by something SyncBack was doing. So, it's definitely possible that it could have been happening with other programs as well. If you get a chance to try out Beta 2, please let me know how it works out.

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#33 Fri, 14 Sep 2012 12:26:55 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#33 DisplayFusion Keith, was the source of the problem possibly present in other programs beyond just SyncBack Pro? I don't run SyncBack Pro, but if the fix is potentially more broad, I'll give the new version a try.

Thanks. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#32 Fri, 14 Sep 2012 12:17:15 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#32 DisplayFusion Just a quick update for the folks that were having issues with SyncBack, it should be all fixed up in 4.2 Beta 2.

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#31 Fri, 07 Sep 2012 10:19:38 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#31 DisplayFusion Sorry for the delayed response, I have now gotten around to enabling the debug and have attached the log files.

The issue I had was that Firefox vanished from one of the monitors that was running Display Fusion. In order to get it back I had to open Task Manager and click on the instance that had vanished (I had two instances running). It then re-appeared on my main monitor. The log file is captured directly after that happened.

I don't have SyncBack running on my system (as far as I know), but here is a list of running programs:

Opera running the NetDania ChartStation Java applet
Log MX
Firefox (two instances)
Flash Develop
Netbeans
Windows Explorer
Programmers Notepad 2
MySQL Workbench
Tortoise HG

Then in the System tray I have:

Outlook
Cobian backup
Resoph Notes
Gladinet Clould Desktop (but that is new and after the problems started)
Pageant
Go Contact Sync
ICloud
KCast
Avast

When I get time I will disable all other programs in startup and try to recreate the issue. It does seem to be very intermittent though and I don't have a way to reproduce it reliably. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#30 Wed, 05 Sep 2012 20:43:33 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#30 DisplayFusion

Quote:

@Chris: Don't worry about testing with SyncBack disabled. It's definitely an issue that's caused by SyncBack and DisplayFusion both running at the same time. We're investigating it further, and I'll be sure to post an update when we've got it sorted out.

Thanks!

I have already disabled it and haven't experienced the problem! Nice catch. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#29 Wed, 05 Sep 2012 20:32:15 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#29 DisplayFusion

Quote:

@derek12: Are you running SyncBack as well? If not, could you attach a copy of the info from the DisplayFusion Settings > Troubleshooting tab? Thanks!

I am not running SyncBackPro.

I haven't seen the issue with 4.0.1 lately-- I haven't re-upgraded to the latest to try it. i'm attaching a text file with the output from the troubleshooting page, with personal info xxx'd out. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#28 Wed, 05 Sep 2012 19:44:25 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#28 DisplayFusion @doahh1: Your issues are different than what the other folks are having, but I haven't forgotten about them

. #1 is on our list, and just let me know (create a new topic) if you're able to provide some more info on how to reproduce #2. Thanks!

@derek12: Are you running SyncBack as well? If not, could you attach a copy of the info from the DisplayFusion Settings > Troubleshooting tab? Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#27 Wed, 05 Sep 2012 19:34:35 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#27 DisplayFusion @Chris: Don't worry about testing with SyncBack disabled. It's definitely an issue that's caused by SyncBack and DisplayFusion both running at the same time. We're investigating it further, and I'll be sure to post an update when we've got it sorted out.

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#26 Wed, 05 Sep 2012 14:14:50 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#26 DisplayFusion @Chris: Got the log, thanks! Unfortunately there's not really anything in it that points toward the problem

However, I noticed in your list that you're running SyncBack Pro. I've actually had two other customers with the same issues report that disabling SyncBack Pro from running on startup, and then restarting the computer resolved the problems. Would you be able to try that out to confirm?

I've been doing some testing with SyncBack and DisplayFusion here and haven't been able to reproduce the problem, but I'm curious to find out if that will indeed resolve it in your case as well.

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#25 Wed, 05 Sep 2012 04:13:16 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#25 DisplayFusion I sent you guys a log file! Hope it helps! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#24 Wed, 05 Sep 2012 02:18:51 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#24 DisplayFusion I have this problem as well. Windows 8 RTM, DisplayFusion 4.1.

I have a 3-monitor setup, nvidia graphics card.

After many hours of use (sometimes sooner), the weirdness happens. Mousing over icons in the taskbar (I use the windows taskbar, not the displayfusion one) causes them to light up, but the highlight does not disappear upon mouseout. The icons are often replaced with generic icons. The clock gets corrupted (disappears or flickers) as well.

I understand the value of getting you guys a list of steps to duplicate the issue but I haven't been able to get it to happen "on purpose" and I can't figure out what I am doing that triggers it, or if it's the sort of thing that happens over time, like memory use increasing or something like that.

I can always fix it by bringing up the taskbar with CTRL SHIFT ESC, killing the explorer.exe shell, and launching a new one. Then I'm good for another several hours. If I close displayfusion, the problem does not arise at all.

I do make RDP connections, but outbound only.

As suggested, I have enabled debug logging and hope to help get to the bottom of this.

Programs I have running, if it helps:

Chrome
Visual Studio 2012
Office 2013 Preview
LinqPad
SyncBackPro
Steam
Trillian
Logitech Gaming Software 8.30
Performance Mouse MX Whatever
Dropbox
IIS Express (on occasion)
Monitor Off Utility

]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#23 Mon, 27 Aug 2012 20:55:28 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#23 DisplayFusion Ok, interesting! Would you be able to do the following?

Enable debug logging on the Troubleshooting tab (set it to Logging: All Lines) and click Apply
When it hangs again, please note the time so I'll know where to look in the log file
Send me the %appdata%\DisplayFusion\DisplayFusion.log file (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
After sending the log, you can disable debug logging again

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#22 Mon, 27 Aug 2012 20:47:35 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#22 DisplayFusion

Quote:

@derek: Are you having performance issues with the taskbar, or is it just that your programs lose their buttons after being connected via RDP?

OK, I just had a lockup, and it definitely was the taskbar-- I couldn't switch to any of my programs using the taskbar. I also couldn't hit the start button with the mouse or the keyboard. I switched into a program that was displayed, and it did seem responsive... After a few seconds(3-5), all my actions were processed all at once(message queue suddenly got processed after blocking for some reason?). So maybe it is DisplayFusion specific...

--
Derek ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#21 Mon, 27 Aug 2012 20:09:25 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#21 DisplayFusion I have been having general performance issues on my computer as of late(past few weeks)-- I didn't think of it as being Display Fusion related, however... It's overall interactive performance issues(windows locking up and such), and not taskbar specific... ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#20 Mon, 27 Aug 2012 20:07:46 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#20 DisplayFusion @derek: Are you having performance issues with the taskbar, or is it just that your programs lose their buttons after being connected via RDP? ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#19 Mon, 27 Aug 2012 20:07:04 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#19 DisplayFusion @Brandon: Would you be able to attach a copy of the info from the DisplayFusion Settings > Troubleshooting tab, and also try the stuff in post #16 above? We're trying to track down what scenarios/setups might be causing this issue, but haven't had any luck yet.

After trying that stuff, you can try 3.4.1 here: http://www.binaryfortress.com/Files/DisplayFusionSetup-3.4.1.exe

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#18 Mon, 27 Aug 2012 19:52:31 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#18 DisplayFusion

Quote:

Sure thing! We're still investigating the issue, but in the meantime, here's the link to 4.0.1: http://www.binaryfortress.com/Files/DisplayFusionSetup-4.0.1.exe

I am having this same issue. The taskbar slows down everything. The icons disappear and the taskbar doesn't respond for about 15 seconds. I have tried uninstalling and reinstalling the latest version. I then tried installing version 4.0.1. I have the same problem with this version. This all started with the upgrade to v.4. Is there a previous version that I can try? Right now, I can't even use Display Fusion because it is so slow and cumbersome. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#17 Fri, 24 Aug 2012 17:39:01 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#17 DisplayFusion

Quote:

Thanks for the updates guys. We're still puzzled as to what's going on here, as we haven't been able to reproduce the issue.

Would any of you be able to try the following?

Update to DisplayFusion 4.1 again
Disable all other programs from startup using msconfig
Reboot your computer, and see if the issue still exists

I don't have time today to do this, but I'll reply with some info on my setup/programs/behavior:

1. I run 4 monitors in a physical layout resembling a + sign; left screen has Outlook pinned, top screen has Chrome+Firefox pinned, right screen has OneNote and an internal C# app pinned; Bottom center screen is primary monitor, using Windows taskbar versus DisplayFusion. I mention pinning, as combining the pins is one of the new features in 4.1, so it could be related.

2. I have these main apps running daily:
a. Visual Studio 2010(multiple) on primary
b. Visual Studio 2008(multiple) on primary
c. Outlook on left
d. Trillian on left
e. Misc. RDP connections on primary, top, and right(varies)
f. OneNote mostly always on right
g. Chrome on top
h. Windows Explorer windows, mostly on primary

3. I connect via RDP to this workstation every morning from my Android phone using Jump(best RDP app I could find; works pretty well)-- this screws up my windows, and I use Windows Layout Manager from Stefan Didak(http://www.stefandidak.com/category/software/windows-software/wilma/) to put things back to their appropriate monitors(this uses win32 MoveWindow calls, I believe). This behavior may trigger it.

I experience the disappearing taskbar items on my non-primary monitors once I physically get to my workstation in the morning(after the RDP session is disconnected).

I hope some of this info can be of help. Thanks. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#16 Fri, 24 Aug 2012 17:28:19 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#16 DisplayFusion Thanks for the updates guys. We're still puzzled as to what's going on here, as we haven't been able to reproduce the issue.

Would any of you be able to try the following?

Update to DisplayFusion 4.1 again
Disable all other programs from startup using msconfig
Reboot your computer, and see if the issue still exists

We're just trying to narrow down whether DisplayFusion might be conflicting with some other application on your systems, so if the above does resolve the issue, then we can start to narrow down to the list of programs and see if one of them might be contributing to the issue.

Thanks! ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#15 Thu, 23 Aug 2012 12:49:43 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#15 DisplayFusion Hi. I just wanted to add a 'me too' to #1 above. I came to the forums to see if this had been reported, and found it here. I downgraded to 4.0.1 to work-around the issue for now. One thing I do like, is the auto-update mechanism has a "skip this version" button when prompting to upgrade to 4.1-- that's a nice feature, and hopefully the new release(4.1.1?) will properly pop up as soon as it's available.

Thanks. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#14 Thu, 23 Aug 2012 00:49:49 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#14 DisplayFusion I have been running 4.01 for over a day now. I have remoted to the PC several times last night, this morning and this evening. Everything is working fine. I think it is safe to say that DF was causing the issues and not any of the 2 other apps I updated around the same time.

Happy to help test out anything you come up with. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#13 Tue, 21 Aug 2012 19:59:40 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#13 DisplayFusion Thank you for the prompt response. 4.0.1 installed. I will let you know tomorrow if the problems occur again. I will have a chance to Remote in later today, though that is not the only cause of the errors I have been seeing the past few days. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#12 Tue, 21 Aug 2012 19:34:52 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#12 DisplayFusion Thank you. i usually save all the versions of the tools i use. I will install this. This will let me know if the issues are caused by the update or from a different cause. ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#11 Tue, 21 Aug 2012 19:33:09 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#11 DisplayFusion Sure thing! We're still investigating the issue, but in the meantime, here's the link to 4.0.1: http://www.binaryfortress.com/Files/DisplayFusionSetup-4.0.1.exe ]]> RE: Vanishing programs https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#10 Tue, 21 Aug 2012 19:27:20 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/vanishing-programs/?ID=81ab8555-1a51-41da-a1d2-519a136d585c#10 DisplayFusion Do you have a download of the previous version? I have rebooted again today and the problem just started happening again. Would love to help trouble shoot but the issues are getting in the way of work. ]]>