https://www.displayfusion.com/Discussions/RSS/?TopicID=d2c34e44-4511-4aeb-9ff1-508ae4863643 DisplayFusion RSS: Windows 10 v1903 Windows Remote Assistance Sun, 19 Apr 2026 15:06:13 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=d2c34e44-4511-4aeb-9ff1-508ae4863643 https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#7 Thu, 09 Jan 2020 20:03:41 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#7 DisplayFusion @Brin: Could you provide some more details? Did you try the latest DisplayFusion beta, or the compatibility rule? ]]> https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#6 Thu, 09 Jan 2020 17:27:40 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#6 DisplayFusion I tried that and it didn't work. ]]> https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#5 Tue, 26 Nov 2019 15:08:24 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#5 DisplayFusion We've just released a new DisplayFusion beta version and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks! ]]> https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#4 Thu, 13 Jun 2019 13:40:48 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#4 DisplayFusion Disabling shell hooks stopped the error. Thanks for the quick reply. Hopefully this gets resolved in the future. Thanks ]]> https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#3 Wed, 12 Jun 2019 18:55:24 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#3 DisplayFusion This issue is on our list to fix up. In the meantime, if you enable the "Disable Shell Hooks" option in the DisplayFusion Settings > Advanced Settings, this error should go away.

Thanks! ]]> https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#2 Wed, 12 Jun 2019 18:22:29 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643#2 DisplayFusion I also have this issue since updating to Windows 10 1903. I have to close DisplayFusion before stating a Remote Assistant session and restart it when I'm finished. Definitely not a one person issue. ]]> https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643 Wed, 12 Jun 2019 13:18:09 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-v1903-windows-remote-assistance/?ID=d2c34e44-4511-4aeb-9ff1-508ae4863643 DisplayFusion Hello everyone,
I've been using displayfusion for years and this is the first bug I've ran into. Currently using 1903 in a domain enviroment. When I launch msra.exe (Microsoft remote assistance) it throws this error repeatitly. Eventually closing the dialog boxes will allow me to use the tool to connect to a users computer. This is new and didn't happen in v1809 or previous versions. I've tried uninstalling and reinstalling.

Is there a way for display fusion to not load with a specific application or not interface with it?

Thanks ]]>