DisplayFusion RSS: Something is going haywire since last week (screenshot)

DisplayFusion RSS: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/RSS/?TopicID=f71c1551-6f34-4c27-9c3c-08e3343365da DisplayFusion RSS: Something is going haywire since last week (screenshot) Wed, 11 Mar 2026 07:34:49 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=f71c1551-6f34-4c27-9c3c-08e3343365da RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#21 Wed, 27 Apr 2016 18:19:02 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#21 DisplayFusion Did you have logging enabled (set to L1: Log Minimial) on the Troubleshooting tab before the issue occurred? There aren't any lines in the log from DisplayFusion.exe

Here are the full logging steps again for reference:

On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart DisplayFusion
When the taskbar jumps, note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#20 Tue, 26 Apr 2016 07:52:20 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#20 DisplayFusion Taskbar just jumped up, see attachments. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#19 Thu, 21 Apr 2016 18:48:21 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#19 DisplayFusion Thanks, that's the troubleshooting info though. I need the debug log (DisplayFusion.log) right after it's happened.

For the issue on your other machine (trails behind windows, etc), if you exit DisplayFusion, does that still happen? I've seen this before with another customer and for him it happened even without DisplayFusion. It seemed to be a display driver issue as it only happened when he had his portrait monitor scaled. If he set it to landscape, it was fine. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#18 Wed, 20 Apr 2016 12:13:52 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#18 DisplayFusion Pretty sure now that is has something to do with display scaling and the position of the taskbar is irrelevent.
I am now at my desktop PC, on which it never happened. Just one hour ago I put display scaling of 1 screen up to 150% and boom, taskbar went out of place and all windows leave a permanent trail when you drag them. See photo in attachment... putting the display scaling back at 100% puts everything back in its place and the permanent windows trails disappear. On a 4k screen, display scaling is desirable.

I hope you can find the problem, this is very irritating. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#17 Tue, 19 Apr 2016 13:31:38 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#17 DisplayFusion Screenshots ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#16 Tue, 19 Apr 2016 13:31:17 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#16 DisplayFusion It just happened moments ago.
I've attached the error log and a screenshot.

Note that the background also seems to have shifted and the context menu when right-clicking an icon in the tray seems to appear in the correct place.

Also after this, I move the taskbar to the bottom and then back to the left, it restores itself, but then on the OTHER screen, it leaves a strange gap that is not utilized when maximizing a window. I cannot fix this gap by any means and that's when I need to log off and log back in. (see screenshot 2) ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#15 Mon, 18 Apr 2016 19:29:20 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#15 DisplayFusion Ok, thanks! The debug log will still be needed, as it should indicate the reason that the taskbar is reloading/moving so that we can dig deeper to try and find the cause of this. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#14 Sat, 16 Apr 2016 14:41:11 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#14 DisplayFusion

Quote:

Thanks! I'm kind of stumped here. The troubleshooting info looks the same for both the fine and broken scenarios. Could you enable debug logging, and send over the debug log right after the next time this occurs? Here are the steps:

On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart DisplayFusion
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

I keep forgetting to send the error log when it happens.
What I did try is putting the taskbar at the bottom and see if it still happens.
Yes, it seems to have randomly flipped upwards. See screenshot.

The strange part is that when I rightclick to set position to bottom it still stays in the wrong place, but when I click "auto-hide" it does go to the correct place. I don't want it to autohide though, but hopefully this helps to identify the problem. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#13 Thu, 07 Apr 2016 20:07:00 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#13 DisplayFusion

Quote:

On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart DisplayFusion
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Will do. Monday I'm back at the office with that particular screen. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#12 Thu, 07 Apr 2016 19:49:37 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#12 DisplayFusion Thanks! I'm kind of stumped here. The troubleshooting info looks the same for both the fine and broken scenarios. Could you enable debug logging, and send over the debug log right after the next time this occurs? Here are the steps:

On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart DisplayFusion
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#11 Thu, 07 Apr 2016 13:02:29 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#11 DisplayFusion This is the troubleshooting copy immediately after the taskbar jumped to the right.

Edit: screenshot of the 2 screens attached

When I originally posted this, I was using a dell docking station.
Now I'm using a usb-3.1 to HDMI converter and the issue is still there.

I can give you control over the laptop if you want to inspect it.
It's really annoying and it's so random, cannot possibly figure out what triggers it, even after 100 times. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#10 Thu, 31 Mar 2016 19:09:43 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#10 DisplayFusion Just following up to see if you were able to capture the troubleshooting info a second time when the issue is present?

Thanks! ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#9 Thu, 24 Mar 2016 16:50:32 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#9 DisplayFusion Ok, thanks! ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#8 Thu, 24 Mar 2016 10:30:44 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#8 DisplayFusion In attachment.

I only use this extra monitor when at work. I never have the issue when using a single monitor, and DF is also running then.
This troubleshooting I copied when 2 monitors were on and at a time without issues.

It's now a matter of time before it happens again. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#7 Wed, 23 Mar 2016 17:42:11 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#7 DisplayFusion To be honest, we don't know what's causing this as we can't reproduce it here. I was waiting to hear back from you on my previous questions. Could you try sending a copy of the troubleshooting info when everything is fine? I'd like to compare it to the previous troubleshooting info. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#6 Tue, 22 Mar 2016 16:06:05 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#6 DisplayFusion

Quote:

Thanks! Was only the 3200x1800 monitor enabled when you sent that troubleshooting info? I don't see the other monitor in the info.

Also, if you set the scaling level to something lower than 250%, does that make any difference?

Can you please fix whatever is causing this? I need to reboot/log off at least 10 times per day because it becomes unusual with the windows trail.

No, both monitors are always on. It must have logged wrong.
It happens also when I use 200% scaling. ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#5 Fri, 04 Mar 2016 19:50:55 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#5 DisplayFusion Thanks! Was only the 3200x1800 monitor enabled when you sent that troubleshooting info? I don't see the other monitor in the info.

Also, if you set the scaling level to something lower than 250%, does that make any difference? ]]> RE: Something is going haywire since last week (screenshot) https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#4 Thu, 03 Mar 2016 21:55:42 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/something-is-going-haywire-since-last-week-screenshot/?ID=f71c1551-6f34-4c27-9c3c-08e3343365da#4 DisplayFusion

Quote:

Wow, that's really weird! Could you send me your troubleshooting info?

Open the Settings > Troubleshooting tab
Click the "Copy to Clipboard" button
Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
Reply with the file attached

Open the Settings > Troubleshooting tab
Click the "Copy to Clipboard" button
Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
Reply with the file attached