DisplayFusion RSS: Windows 10 issues https://www.displayfusion.com/Discussions/RSS/?TopicID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911 DisplayFusion RSS: Windows 10 issues Fri, 08 May 2026 20:55:47 GMT en hourly 1 https://www.displayfusion.com/Discussions/RSS/?TopicID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911 RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#11 Tue, 05 Jul 2016 16:05:08 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#11 DisplayFusion That "Disconnected monitors are locked" message just means that the monitors are disabled, so you can't drag them to a new position in the Monitor Configuration. If you run into that again, you can select "Enabled" from the drop-down on the Monitor Configuration window, then you should be able to drag it to position it.

Regarding the Monitor Profiles not loading, it sounds like maybe a driver update (or cable configuration change?) has caused some of the monitors to no longer match what was saved in the profiles. Configuring and re-saving the profiles should resolve that error :) ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#10 Fri, 01 Jul 2016 09:43:00 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#10 DisplayFusion Hi Keith.

I have a "Disconnected monitors are locked" problem which I think is related to Bob's problem above. I wanted to double-check with you first before I try to the solution you suggested.

The issue is described further down the post, but firstly my system configuration.

Motherboard: Intel DP67BG

CPU: Intel Core i5-2500K @ 3.30GHz

Graphics Cards: 2 X Asus EAH6970 DCII/2DI4S/2GD5 (Driver AMD 15.200.1062.1004)

Power Supply: Silverstone SST-ST85F-P 80 Plus Silver

RAM: 8GB RAM Corsair Vengeance (CMZ8GX3M2A1600C9)

OS: Windows 10 Home 64-bit

Display Devices:

Desktop 1: 4 x LG 29UM57-P (Landscape 5120 x 2160 @ 60Hz) 4 x DP to Card 1

(Single 2x2 Display Group via AMD Catalyst Control Center Version 2015 0804.21.41908)

Desktop 2: AOC Q2963 (Portrait 1080 x 2560 @60Hz) DP to Card 2

Desktop 3: BenQ E2400HD(Portrait 1080 x 1920 @60Hz) DVI to Card 2

Desktop 4: BenQ E2400HD(Portrait 1080 x 1920 @60HZ) DVI to Card 2

Desktop 5: BenQ M2700HD(Landscape 1920 x 1080 @60Hz) Active DP/DVI Converter to Card 2

Issue:

I am a currency trader and run the 8 monitors listed above in the desktop configuration shown in the attached image.:

The applications I am running are:

    Desktop 1: MetaTrader 4 v4.00 Build 971 (7 June 2016) (Trading platform - Currency charts only)
    Desktop 2: MetaTrader 4 v4.00 Build 971 (7 June 2016) (Trading platform - Trade and data windows)
    Desktop 3: MetaEditor v5.00Build 1342 (01 June 2016) (Coding automated trading programs)
    Desktop 4: MetaEditor v5.00Build 1342 (01 June 2016) (simply extended from Desktop 3)
    Desktop 5: Microsoft Excel 2010(14.0.7170.5000 SP2 ) (Analysing live data from MetaTrader4)

Although on occasions I do need to run all desktops simultaneously, the majority of the time this is not required. I purchased DisplayFusion to create monitor profiles and to force applications to open on the specified desktops. I have DisplayFusion Pro 7.3.4

All seemed to be OK. I had the following monitor profiles:

All: 1, 2, 3, 4 & 5
Monitor 4 Only: 4
Programming: 3 & 4
Trading 2 x 2: 1
Trading 2 x 2 plus Terminal: 1 & 2

I believe it was when I creating my final profile (Trading 2 x 2 plus Terminal Mexcel with desktops 1,2 & 5) when the problem arose.

I believe I started with the Programming profile. The idea was to enable desktops 1, 2 & 5 and disable 3 & 4 before saving the new one. The problem was when I left-clicked on desktops 1, 2 or 5 the following message appeared in the monitor selection sub-window of the Monitor Configuration window - "Disconnected monitors are locked". The message appeared only while the left mouse button remained depressed.

Although the locked monitors appear in the monitor selection sub-window, they cannot be identified when I click on the "Identify" button, nor can you move the cursor onto them.

The windows settings at the time were:

Turn off display: Never
Put the computer to sleep: Never
Screensaver Wait: 390 minutes

These settings remain unchanged. I believe the screensaver had activated on earlier profiles without causing any problems.

I have tried:
    selecting other profiles which utilised the locked monitors;
    turning DisplayFusion off; and
    rebooting windows

but the locked monitors remained locked.

Sorry for such a long-winded description, but I wanted to be sure you had all the relevant info.

:x :x :x I began drafting this post yesterday and left everything running as it was until just now. To confirm the problem I just selected the "All" profile. For whatever reason all the monitors just came live again and I can move the cursor across all monitors. The layout however is not as had been set up in the profile - both orientation and positioning are all screwed up.

I have just been able to enable all the monitors again but when I try to select any profile, nothing changes and I get the following error:

"An error has occured while applying your new monitor configuration. Please check your settings and try again. Error: Mode Not Supported [-2] 1. AOC Q2963 @ AMD Radeon HD 6900 Series".

Admittedly this is a DisplayPort connection to graphics card 2, but there are 4 other DP monitors and a DVI monitor with an active DVI/DP converter that are not listed in the error message.

Keith, any assistance would be appreciated.

Kindest regards

Ken ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#9 Fri, 13 May 2016 19:27:41 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#9 DisplayFusion Yes, you're probably correct. My 'monitor' (actually a 4K TV) automatically turns itself off after 15 minutes of no signal from Windows. So I suppose Windows does have to redetect the display. Ok, I'll give your suggestions a try.

Thanks,

Bob ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#8 Fri, 13 May 2016 19:22:17 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#8 DisplayFusion It sounds like Windows is doing a display re-detection when the monitor enters sleep mode (some monitors actually "disconnect" when they enter sleep). If you have your workstation set to lock when the monitors sleep, you can automatically save and restore the window positions with DF: https://www.displayfusion.com/Discussions/View/automatically-save-and-restore-window-positions-on-sleepresume/?ID=fa98975e-e4ed-45de-afe0-fafad56c7a83

If you don't have it set to lock, you can manually save and restore the positions by assigning key combinations to the "Save Window Positions" and "Restore Window Positions" functions on the Settings > Functions tab.

Hope that helps! ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#7 Fri, 13 May 2016 18:54:56 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#7 DisplayFusion No, HDMI ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#6 Fri, 13 May 2016 18:54:02 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#6 DisplayFusion Is your monitor connected via DisplayPort? ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#5 Thu, 12 May 2016 23:52:20 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#5 DisplayFusion Thanks for the quick response! Yes, the Beta 8 appears to have corrected the Outlook issue, and the Taskbars checkbox did take care of the other problem. Excellent!

Here is one more issue that I've noticed..

If I have several windows up and in different quadrants, etc., and Windows (10) turns off the monitor after the specified time away, when I bring the monitor back on (the computer is NOT in suspend mode, just the display (video card) has been turned off by Windows), then the windows that I had opened are all in different places.

For example, say I have Outlook open (and 'full screen')in the lower left quadrant (1.2). Display off, display back on - Outlook is now in the upper left of the screen (quadrant 1.1) and no longer in 'full screen' mode. Appears to happen to any window, not just Outlook.

Thanks,

Bob ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#4 Thu, 12 May 2016 20:30:28 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#4 DisplayFusion Thanks! For the Outlook issue, updating to the latest 8.0 beta should fix it: https://www.displayfusion.com/Download/Beta

For the taskbar issue, I was able to reproduce this and have added it to our list. In the meantime, if you disable the "Taskbars" checkbox in the DisplayFusion Monitor Configuration window, that should fix this up :)

Thanks! ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#3 Wed, 11 May 2016 21:50:40 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#3 DisplayFusion Looks like the Outlook issue is similar to one that was fixed for a different scenario here...

https://www.displayfusion.com/Discussions/View/word-ghost-window-when-using-outlook-2016/?ID=1fe50b11-d65a-42b6-a488-71dc1312042a

I have attached the requested troubleshooting text file and also a screen-print showing the bottom of my screen where I press the notification arrow, and where the actual notification menu pops up.

Thanks,

Bob

Also will mention that I have a second virtual desktop (Windows 10), but I don't think that is the issue. ]]> RE: Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#2 Wed, 11 May 2016 20:49:34 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911#2 DisplayFusion Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Copy to Clipboard" button
  • Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
  • Reply with the file attached

Thanks! ]]> Windows 10 issues https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911 Wed, 11 May 2016 20:11:32 GMT Binary Fortress Software https://www.displayfusion.com/Discussions/View/windows-10-issues/?ID=83da67b8-24c0-41e5-8a5b-d4de3cd3b911 DisplayFusion I have a couple of issues that may be rare...
My monitor is a 48" 4K TV that I am running in 4K mode with DisplayFusion splitting the screen into 4 1080p sections (only the one taskbar along the bottom of the whole screen).

1. Clicking on the Notification arrow to display notification icons which don't normally show on the taskbar pops up the notification group in the middle of the screen (which would be where the end of desktop 1 would be) instead of above the notification arrow.

2. Since splitting the screen with DisplayFusion, Outlook (2016) has some issues. Sometimes, trying to reply to an e-mail causes a full-screen (in one quadrant) window to pop up. This is created by Outlook, but it appears to be a Word window. The only way to close this is to close the original e-mail that was being replied to, or to close it by right-clicking on the taskbar item and selecting the Close option. Also, though, it appears that repeating this process will eventually cause Outlook to crash.

Other than that, I love the ability to split the 2160 screen into 4 1080 screens! ]]>