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Error message on startup when checking for updates

User Image
hassemr
4 discussion posts
I get this error message on startup or when I manually check for updates:

Could not load the latest version number.
", hexadecimal value 0x1f, is an invalid character. Line 1, position 1.

This started when I upgraded to v3.1.10 from v3.1.9. I tried a full uninstall and reinstall and still get the same error.
I'm running on Windows 7.

Thanks
Mike
Jul 18, 2010  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
I'm working on a fix for this in the next beta, I'll follow-up once it's been released. :)
Jul 19, 2010  • #2
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Can you try downloading Beta 1 and let me know if it resolves the issue:
http://www.displayfusion.com/Download/Beta/

Thanks!
Jul 19, 2010  • #3
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hassemr
4 discussion posts
Jon,
I am still getting the same error message. I can force the error by opening the settings window and selecting the "check for upgrade" button.

Mike
Jul 19, 2010  • #4
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Have you entered your Proxy settings (if required) in the DisplayFusion Settings window? Are you on a corporate network?
Jul 20, 2010  • #5
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hassemr
4 discussion posts
Quote:
Have you entered your Proxy settings (if required) in the DisplayFusion Settings window? Are you on a corporate network?

I'm on a home network. No proxy required. I administer the everything and even shut down the personal firewall to make sure that was not to problem. I just did an un-install of the program and will be re-installing fresh following a reboot.
Jul 20, 2010  • #6
User Image
hassemr
4 discussion posts
Well, I started playing around with my AV and firewall. Using Vipre Anti-virus premium. Disabling the firewall did not fix the issue, but disabling the web filtering function fixed the problem. I ended up adding www.binaryfortress.com to the web filter exceptions list and now the check update function works correctly.

Thanks for your help
Mike
Jul 21, 2010  • #7
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
I'm glad to hear you got it worked out. :) I've updated the latest beta of DisplayFusion to provide better error messages when these types of errors occur, so next time you will hopefully know right away that it is your filtering software blocking. Thanks! :)
Jul 21, 2010  • #8
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