Title

Message

Confirm

<< DiscussionsReply

monitor configuration

Avatar from Gravatar.com
GBee40
6 discussion posts
I have 3 monitors, 1 and 2 are left and right respectively, 3 is above number 2. I have arranged them so that the graphical display in both window manager and DisplayFusion look the same. I apply the changes on both and then run 'identify' on both. They both report that 2 and 3 are bottom left and right respectively and 1 is above 3. How can I get them to correlateosition:relative;vertical-align:middle;">
13 days ago  • #1
Avatar from Gravatar.com
Owen Muhlethaler (BFS)
202 discussion posts
Hello,

Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
12 days ago  • #2
Avatar from Gravatar.com
GBee40
6 discussion posts
Hello
I have had some success by playing 'swap the cables' game and getting both windows and DisplayFusion to agree on configuration. I traced the order by following the cursor movement and then arranging the cables from the display card a VisionTek - AMD 570 with 6 drivers. It seems that even though the card outlets are numbered, Windows 10 rearranges them randomly. I do still have one problem which came in when I added the 5th monitor, the cursor hangs up on the 2-4 interface even though the corner sticky selection is set. It HAD been moving smoothly in any direction. Maybe the attached .zip will help. Thanks
• Attachment [protected]: DisplayFusionDebugInfo.zip [34,674 bytes]
8 days ago  • #3
Avatar from Gravatar.com
Owen Muhlethaler (BFS)
202 discussion posts
Hello,

Thanks for sending that over! It looks like the monitors may not be quite lined up in the monitor configuration window. If you open it up, do the look lined up? Are you able to click and drag them to make them nice and neat?

Thanks!
7 days ago  • #4
Avatar from Gravatar.com
GBee40
6 discussion posts
The images in the zip fire are probably not the final placement. I just looked and in DisplayFusion they are in perfect alignment. In Win10 Display settings the windows snap into position with a couple of pixels between them so based on the snapping, they in alignment.
7 days ago  • #5
Avatar from Gravatar.com
Owen Muhlethaler (BFS)
202 discussion posts
Hello,

If you close down display fusion either through task manager, or through the tray, does the mouse still get caught? Also, just to confirm, you said it only happened after you added the fifth monitor? If you remove it, does the mouse work smoothly?

Thanks!
6 days ago  • #6
Avatar from Gravatar.com
GBee40
6 discussion posts
OK to recap.
With 3 monitors (2 down 1 up) cursor movement was smooth between all monitors.
The upper right monitor was the primary monitor.

With 4 monitors ( 2 down 2 up) vertical cursor between the 2 right monitors was sticky. the cursor would move through if the velocity was high enough. With this configuration, the lower left monitor (1) became the primary monitor.

Adding the 5th monitor to the left caused the sticky behavior between the 2 right monitors still existed.

Just to be complete, I moved the 5th monitor to the right but the problem remained the same.

I noticed that this sticky condition was noted before in this post. If you can think of any other configuration that you would like to see, I will be glad to help.

Thanks
5 days ago  • #7
Avatar from Gravatar.com
GBee40
6 discussion posts
I forgot to reply to your request. Using the task manager, I shut down all 4 DisplayFusion processes and the problem still exists. I guess that would imply that the problem exists somewhere in Win 10. I also meant to ask you if there is a way to set which monitor is the primary monitor?
5 days ago  • #8
Avatar from Gravatar.com
Owen Muhlethaler (BFS)
202 discussion posts
Hello,

Interesting, it sounds like it may be a windows issue then. Leave Display Fusion off for a few days, and if it comes back, let us know and we can look into it further.

For the primary monitor, you can change it in the monitor configuration window of Display Fusion, or in the Display Settings in windows. Let me know if you need any help finding it.

Thanks!
5 days ago  • #9
Avatar from Gravatar.com
GBee40
6 discussion posts
Windows did an update this morning (again) so I will do as you ask and will let you know.
5 days ago  • #10
Avatar from Gravatar.com
Owen Muhlethaler (BFS)
202 discussion posts
Sounds good, keep me posted!
5 days ago  • #11
Was this helpful?    
<< DiscussionsReply