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Possible DisplayFusion 9.7 taskbar bugs

Dragonah
16 discussion posts
Not sure if there's a dedicated location for reporting bugs but i feel like i should bring a couple ive found to attention before i forget them.

The first ive noticed is that when using vlc to play a video in fullscreen mode, if there is another window maximized behind it that has a webgame using flash/unity (not sure which one the game is programmed with, sorry) then the fullscreen video will suffer from screen tearing down at the bottom where the taskbar is hidden behind the video. minimizing the window with the webgame resolves this.

The second issue ive noticed is that if i enable the auto-hide feature of one of the displayfusion taskbars on my triple monitor setup it causes the vertical spacing between desktop icons to change and move everything upwards, leaving a ton of empty space at the bottom of the desktop where no icon can reside. if i turn the auto-hide funtion off the icon spacing returns to normal. this only happens on one monitor.

to dig into this a bit further, my monitor layout is as follows:
-left and right monitors are the secondary monitors and using the displayfusion taskbars and have no shortcuts or files/folders on them
-center monitor is the primary display as set in the windows display settings and uses the default windows taskbar and has various shortcuts and files/folders on it.
-the left monitor taskbar is the one that causes the icon spacing issue when auto-hide it enabled on it. the right one does not affect icon spacing at all by enabling auto-hide
Jul 29, 2020  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
For the VLC tearing issue, if you exit DisplayFusion, that doesn't happen at all?

Regarding the desktop icons, unfortunately this isn't something we have control over. When the DisplayFusion taskbar height changes (e.g. from the full 30px when it's not in auto-hide, to 2px when it's in auto-hide), Windows sees the work area change and adjusts the desktop icon grid based on whatever math they use to calculate it.
Jul 29, 2020  • #2
Dragonah
16 discussion posts
Quote:
For the VLC tearing issue, if you exit DisplayFusion, that doesn't happen at all?


That's correct.
Jul 29, 2020  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting. It could be caused by the DisplayFusion taskbar trying to force itself to the bottom. If you enable the "Ignore full screen" option in the DisplayFusion Settings > Advanced Settings window, does that make any difference at all?
Aug 1, 2020  • #4
Dragonah
16 discussion posts
Sorry for the late reply, but going into the advance settings and enabling ignore full screen windows doesnt solve the issue. now isntead of the video having a tearing issue down at the bottom where the taskbar is hidden behind the fullscreen video, the taskbar sits infront of the video blocking the bottom of the video.
Aug 13, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for trying that out. Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Aug 13, 2020  • #6
Dragonah
16 discussion posts
Troubleshooting info as requested.
• Attachment [protected]: DisplayFusionDebugInfo.zip [29,586 bytes]
Aug 14, 2020  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sorry for the delayed response! I need to do some further testing here to see if I can get this issue to occur locally. I'll keep you posted as soon as I have more news.

Thanks!
Aug 21, 2020  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I haven't been able to reproduce this issue here. How often does it occur? For example, is it causing tearing every 5 seconds or something like that?
Aug 22, 2020  • #9
Dragonah
16 discussion posts
Near constantly while a video runs on full screen in vlc on either monitor that has the the displayfusion taskbar on it. I can watch as the bottom of the video is a frame or two behind the rest of the screen. basically if there's movement along the bottom of the video, or if the scene changes it can be seen.

If there's anything more specific like software versions, etc. that might help you out that isn't in the troubleshooting info let me know and I can provide what i can.
Aug 23, 2020  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, will do. I'm going to run this by our developers to see if they have any ideas on it.
Aug 24, 2020  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a link to the game that you're using to reproduce this issue with VLC?
Aug 27, 2020  • #12
Dragonah
16 discussion posts
https://www.kongregate.com/games/somethingggg/ngu-idle

The game just needs to be open with it's window not minimized to the taskbar with vlc in front of it to cause the issue. minimizing it to the taskbar seems to stop the issue from happening.
Aug 28, 2020  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I wasn't able to reproduce this here by doing that either

Which web browser are you using?
Sep 2, 2020  • #14
Dragonah
16 discussion posts
Firefox 80.0.1 (64-bit)
Sep 4, 2020  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I still haven't been able to reproduce this issue here. Does this happen still if you roll back to DisplayFusion 9.6.1? You can install it over top of 9.7.
• Attachment: VLCCompatibility.png [156,657 bytes]
VLCCompatibility.png
VLCCompatibility.png
Sep 4, 2020  • #16
Dragonah
16 discussion posts
Sorry for the delay in this response, but yes it still occurs after rolling back to 9.6.1.

However I may have been wrong about stating every video with vlc causes this issue. I've found one or two video files since creating this thread that don't seem to have the tearing/lag issue at the bottom of the screen. So it may be an issue with the way the video files in question are encoded.

I've also tested this with another multi-monitor program to see if this was exclusive to DisplayFusion or not and even that other program had the same issue.

Out of curiosity, was i supposed to do anything with the image attachment you added to your previous post?
Sep 14, 2020  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Oh hah, sorry about that! I had changed my mind on that initially and forgot to remove the screenshot, but it's something you can try. If you create a rule on the Settings > Compatibility tab that looks like that screenshot, it might help. It will disable the DF taskbar automatically when VLC starts.
Sep 14, 2020  • #18
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