WYRSCH69229
16 discussion posts
From time to time the Taskbar.dll crashes (inside of Explorer.EXE). Sometimes it can restart itself but not always and I have to manually restart explorer.exe through Task Manager.
Does anyone else have this with Windows 11? I do have two Monitors and mostly everything disabled in DisplayFusion, I only use it to rearrange/resize windows.
Strange, does the issue persist if DisplayFusion isn't running?
Thanks!
WYRSCH69229
16 discussion posts
Today I didn't have DisplayFusion running and the explorer never crashed so far. It has definitely something to do with the DisplayFusion application I'd say...
WYRSCH69229
16 discussion posts
I've now set the corresponding options and waited until it happened again.
It should be directly at the end of the log, it happened at 22:38:30. I've then killed explorer.exe through task manager and started it again.
• Attachment [protected]: DisplayFusionDebugInfo.zip [94,713 bytes]
@WYRSCH69229 Do you have the full path to the DLL?
Thanks!
WYRSCH69229
16 discussion posts
Well there's not that much information in the event viewer. It's just that underneath (in german):
Name der fehlerhaften Anwendung: Explorer.EXE, Version: 10.0.22000.120, Zeitstempel: 0xe846e749
Name des fehlerhaften Moduls: Taskbar.dll, Version: 10.0.22000.132, Zeitstempel: 0x4dfba0cb
Ausnahmecode: 0xc0000602
Fehleroffset: 0x00000000001186ff
ID des fehlerhaften Prozesses: 0x1db8
Startzeit der fehlerhaften Anwendung: 0x01d80ba05c8463a4
Pfad der fehlerhaften Anwendung: C:\WINDOWS\Explorer.EXE
Pfad des fehlerhaften Moduls: C:\Windows\System32\Taskbar.dll
Berichtskennung: 1cf1f5a7-256a-4d72-b880-7ae4c3c4f2e2
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Can you try adding explorer.exe into the compatibility settings in DisplayFusion (DisplayFusion Settings > Compatibility tab) and check "Disable Application Hooks", and see if the issue persists after a reboot?
Thanks!
WYRSCH69229
16 discussion posts
I've tried this now and sadly it doesn't help. Taskbar still crashes after some time.
Okay interesting, can you try disabling all 3 hooks in the DisplayFusion Advanced Settings (Application, Polling, and Shell) and see if that helps after restarting DisplayFusion?
Thanks!
WYRSCH69229
16 discussion posts
So far it finally didn't crash anymore! I'll post an update if it occurs another time.
Thank you very much for your help.
Okay interesting, can you run that over the weekend just to confirm that fixes it? If it does, can you re-enable those hooks 1 by 1, and see which one causes the crashes?
Thanks!
WYRSCH69229
16 discussion posts
Sure, I'll update you here after the weekend.
WYRSCH69229
16 discussion posts
Sadly the Taskbar.dll crashed again, without re-enabling any of the hooks. Tho it seems like that it crashes not that often anymore but maybe that's just a coincidence.
WYRSCH69229
16 discussion posts
I've already updated to latest beta and still no change to this.
Could you try enabling the "Disable Hooking the Windows Taskbar" advanced setting and restart DisplayFusion?
Also, are you running an app called Explorer Patcher by any chance?
WYRSCH69229
16 discussion posts
I've disabled the taskbar hook and at first it didn't crash for a couple of hours but then it does. I don't really see that there could be any solution, that's pretty frustrating...
No I've never heard of that application, so I am not using it.
We've just posted 10.0 Beta 13, I'm wondering if you could give it a try and let me know if this issue still occurs?
Thanks!
WYRSCH69229
16 discussion posts
I've updated to latest Beta yesterday and today it crashed again after a few hours. Seems like updating didn't fix it sadly.
Could you attach a new copy of the DisplayFusion troubleshooting info from 10.0 Beta 13? There's something I want to double-check there.
Thanks!
WYRSCH69229
16 discussion posts
Here's the new debug info with latest beta. The crash occured at about 20:45.
• Attachment [protected]: DisplayFusionDebugInfo.zip [77,970 bytes]
Thanks! Still nothing interesting in the log unfortunately, I'm pretty stumped here. I will keep this open for now and if I come across anything I will keep you posted.
WYRSCH69229
16 discussion posts
Sounds good, thanks for your effort so far!
Still stumped on this one unfortunately! Do you want to try a few older versions of DisplayFusion to see if any of them don't have this issue? If they don't, we can try to narrow it down to a specific beta to see if we can track down the change that started causing this.
WYRSCH69229
16 discussion posts
I've just installed version 8 and sadly the most important option is missing there as I use it mostly for saving window positions across all monitors.
Also I installed it on another PC a week ago and there I don't have any problems. It runs on the exact same Windows 11 version but is a laptop.
WYRSCH69229
16 discussion posts
Sure, I'll give it a try!
WYRSCH69229
16 discussion posts
I've now tested Version 9.7 and the same problem occurs with that aswell.
This is a long shot, but the troubleshooting info shows that these DLLs are getting injected into DisplayFusion:
C:\Program Files (x86)\Xiph.Org\Open Codecs\x64\dsfOggDemux2.dll
C:\Program Files (x86)\Xiph.Org\Open Codecs\x64\webmsplit.dll
C:\Program Files\ffdshow\ffdshow.ax
I'm wondering if they could be contributing. Is there any chance you could try uninstalling those codecs to see if it makes any difference?
