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Hans-Peter Bruns
9 discussion posts
Hi

got a problem when running DF. I am using four virtual desktops and whe i switch between the desktops, the first switch will work and when try to switch a scond time it will not work.
Sometimes the virtual desktops didn't appear, sometime the list appears but it will not register the click on the next desktop. Sometimes the explorer chrashes when switching to another desktop or the switch will work but the windows on this desktop cant be used.
When i close the DisplayFusion software everything will work without any problems. :'(

Any idea?

Best regards
HaPe
Nov 16, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I'm not able to reproduce this issue here when testing. Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Nov 16, 2018  • #2
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Hans-Peter Bruns
9 discussion posts
Hi Keith

here is the detailed Log File. Hope it helps.
• Attachment [protected]: DisplayFusionDebugInfo.zip [214,953 bytes]
Nov 16, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you enable the "Disable Application Hooks" option in the Settings > Advanced Settings window, does that resolve it?
Nov 16, 2018  • #4
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Hans-Peter Bruns
9 discussion posts
Hi Keith

The first check looks good.
Seems to be working for now.
A detailed test will be done this weekend.

Best regards
HaPe
Nov 16, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! How about if you re-enable the hooks, but instead create a rule on the Settings > Compatibility tab for *explorer.exe and enable "Disable Application Hooks" in there?
Nov 19, 2018  • #6
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Hans-Peter Bruns
9 discussion posts
Hi Keith

Tested the deactivation only for an application.
That didn't work.
Changed back to global deactivation for the hooks, that works

(Tested *explorer.exe as well as *dopus.exe, wich is the replacement for the standard explorer)

Regards
HaPe
Nov 21, 2018  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for trying that out! I haven't been able to reproduce this issue here, but I'm wondering if it might be something specific to non-English versions of Windows 10. I'll set up a Windows 10 German machine tomorrow and do some further testing :)
Nov 21, 2018  • #8
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Hans-Peter Bruns
9 discussion posts
If you need further information don't hesitate to ask for
Nov 22, 2018  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I still can't seem to reproduce this issue here, even with a Windows 10 German test machine. The only difference I can see now between your system and mine is that I'm on the new 1809 update, and you're on the one they pulled earlier in October. Yours is 10.0.17763.0, and mine's 10.0.17763.107.

One last thing would be to test with your DisplayFusion Settings. Could you back them up (Settings > Options > Export) and attach them?
Nov 26, 2018  • #10
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