Title

Message

Confirm

<< DiscussionsReply

Window Snapping broken in 9.6 (Beta 4)?

Avatar from Gravatar.com
Civrock
31 discussion posts
Updated to 9.6 (Beta 4) on my work laptop earlier and noticed that windows are no longer snapping, regardless of application or monitor. Windows 10 Enterprise, 1709.

Just updated to the same version on my PC, same issue. Windows 10 Pro, 1909.

Nov 26, 2019  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Window Snapping is working for me when I test here. If you haven't already, could you try a full reboot?
Nov 27, 2019  • #2
Avatar from Gravatar.com
Civrock
31 discussion posts
That's the first thing I tried but issue remains. Since posting this, I found that window snapping is VERY inconsistent since the update and I can't quite make sense of it. I use 3 monitors and windows seem to snap fairly reliably on the left sides only, but not on bottom, top or right. This is on any of the monitors.

While writing this reply, I didn't think to test different applications but I just noticed that this seems to primarily affect Chrome windows; folders or other applications appear to snap as intended on my PC. I'm on Chrome "Version 79.0.3945.56 (Official Build) beta (64-bit)."

Just tested my laptop and it's not just Chrome there, I'm also having this issue with Skype for Business... but folders and other applications seem fine.
Nov 27, 2019 (modified Nov 27, 2019)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Strange! On the Window Snapping tab, do you have "snap to edges of applications" enabled? If so, does disabling that make any difference?
Nov 28, 2019  • #4
Avatar from Gravatar.com
Civrock
31 discussion posts
It's enabled, yes. No change in window snapping behavior when disabled however.
Nov 28, 2019  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, and if you roll back to 9.5, everything works fine?
Nov 28, 2019  • #6
Avatar from Gravatar.com
Civrock
31 discussion posts
Yes, window snapping works as expected when rolling back to 9.5.
Nov 28, 2019  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you update to the beta again and then send me a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Try one of the broken Window Snapping scenarios
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Nov 29, 2019  • #8
Avatar from Gravatar.com
Civrock
31 discussion posts
Attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [76,179 bytes]
Nov 30, 2019  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I noticed your snap distance is set to 7. If you increase that to 15 or 20 does it make any difference?
Dec 3, 2019  • #10
Avatar from Gravatar.com
Civrock
31 discussion posts
That was part of my troubleshooting when I first noticed the issue after the update but unfortunately it made no difference.
Dec 3, 2019  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! I think I can reproduce this here with Chrome. I don't have access to Skype for Business but hopefully if we can fix the Chrome issue it will also resolve that one as well. We'll keep you posted as soon as we think we have it sorted out.

Thanks!
Dec 3, 2019  • #12
Avatar from Gravatar.com
Civrock
31 discussion posts
I assume there are no updates on this issue with the release of 9.6. Issue remained in all the beta builds (which I kept checking on my laptop), but I downgraded to 9.5 on my desktop since I use window snapping more frequently (and not having it functional is reeeally annoying, heh).

Hopefully in one of the 9.7 beta builds in the near future.
Dec 22, 2019  • #13
Avatar from Gravatar.com
Ecarus
10 discussion posts
Just updated to 9.6 and im having the same issue.
Dec 22, 2019  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Window Snapping is working correctly for me in 9.6.1. Is it broken for all applications on your machines, or only specific ones?
Dec 30, 2019  • #15
Avatar from Gravatar.com
Civrock
31 discussion posts
Still Chrome, primarily.
Dec 30, 2019  • #16
Avatar from Gravatar.com
Ecarus
10 discussion posts
Just chrome from what i can tell
Dec 31, 2019  • #17
Avatar from Gravatar.com
able16
9 discussion posts
+1

Note it's not entirely broken with Chrome. Just inconsistent, sometimes snaps, sometimes doesn't. Have not had time to investigate when it does or doesn't but 9.6 did break it.
Jan 1, 2020  • #18
Avatar from Gravatar.com
Ecarus
10 discussion posts
I dont seem to have any issues on my primary monitor, but i never use chrome on that monitor. On monitor 2 or 3 though, it never works.
Jan 2, 2020  • #19
Avatar from Gravatar.com
HikariFusion
3 discussion posts
This issue is occuring again. Chrome will not snap to the left, right, or bottom of the screen, but will 'sometimes' snap to the top...

This post was merged on Jan 3, 2020.
Jan 2, 2020 (modified Jan 3, 2020)  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, we'll keep working on testing this and see what we can do.
Jan 3, 2020  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@HikariFusion: Moved your post to this thread which is for the current version.
Jan 3, 2020  • #22
Avatar from Gravatar.com
Nick200
30 discussion posts
+1 for chrome (sometimes it works some seconds later it is broken)

Does any of you use Spotify? I have the same problem with Spotify.
(Telegram also sometimes don't work, but not so often as chrome)
Jan 5, 2020 (modified Jan 5, 2020)  • #23
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
Every version you break snapping, which is the only feature I use. This is REALLY annoying.
About half of the windows don't snap anymore (I have it on 25 pixels). Especially horizontally works inconsistent or not at all.

Jan 7, 2020  • #24
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you guys haven't already, could you try 9.6.2 Beta 1?
Jan 7, 2020  • #25
Avatar from Gravatar.com
Ecarus
10 discussion posts
It almost seems like my computers uptime affects it. Cause it worka nd snaps no problem after a restart but i normally dont ever restart (until windows update forces me to) so I usually have a couple weeks as my normal uptime.
Jan 7, 2020 (modified Jan 7, 2020)  • #26
Avatar from Gravatar.com
Nick200
30 discussion posts
Maybe, a little bit better with version 9.6.2 (Beta 2), but far from satisfactory .
Jan 7, 2020  • #27
Avatar from Gravatar.com
Civrock
31 discussion posts
No change in window snapping behavior in 9.6.2 Beta 1, no improvements here. Chrome and Skype for Business still not snapping reliably (or at all, really).

I'm not seeing any relation to uptime or other factors, i.e. happens right after reboot.

EDIT: Downgraded to 9.5 again and window snapping works as intended.
Jan 8, 2020 (modified Jan 8, 2020)  • #28
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
Quote:
If you guys haven't already, could you try 9.6.2 Beta 1?

I just did and restarted the computer.
Still the same problems. Outlook for instance is not snapping (neither the main window, nor the email windows)
Jan 8, 2020 (modified Jan 8, 2020)  • #29
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I think I can reproduce this here now as well. It seems to work sometimes, but not others, definitely unreliable. We'll let you all know when we've got an update on this.
Jan 8, 2020  • #30
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
When I check for updates it says my v9.6.2 beta 1 is still the current version. Am I doing something wrong, or hasn't this been fixed yet?
Jan 14, 2020  • #31
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It's still open on our list, 9.6.2 Beta 1 is the current public beta.
Jan 14, 2020  • #32
Avatar from Gravatar.com
Civrock
31 discussion posts
Let me know if there's a test build or anything else you may need to try to get this resolved.

In the meantime, for those affected by this issue, could you make the 9.5 client available for download to roll back to?
Jan 17, 2020  • #33
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sure thing, you can grab it here: DisplayFusion 9.5
Jan 17, 2020  • #34
Avatar from Gravatar.com
Special
110 discussion posts
Any timeframe when 9.6.2 stable will be out?
Jan 20, 2020  • #35
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Can't offer an ETA at the moment, but we should hopefully have Beta 2 out next week and it will have a fix for the window snapping issues.
Jan 21, 2020  • #36
Avatar from Gravatar.com
Civrock
31 discussion posts
Quote:
Can't offer an ETA at the moment, but we should hopefully have Beta 2 out next week and it will have a fix for the window snapping issues.

Any news regarding Beta 2?
Feb 5, 2020 (modified Feb 5, 2020)  • #37
Avatar from Gravatar.com
HikariFusion
3 discussion posts
Quote:
Quote:
Can't offer an ETA at the moment, but we should hopefully have Beta 2 out next week and it will have a fix for the window snapping issues.

Any news regarding Beta 2?


I've found in another area of the web, that the reason Chrome will not snap anymore is because Google disabled Web Hooks from applications, or something along those lines anyway. By them disabling whatever these "Hooks" are, it prevents Display Fusion from being able to control Chrome's snapping. They did however, postpone the disabling of the Hooks by what seems to be a month or so, but has sense finally disabled it fully...

On another note, unrelated to Chrome, snapping of general applications has stopped working fully Things like Outlook, Spotify, KeePass, and the Windows File Explorer, just to name a few, no longer snap as of a few weeks ago... They do not snap to eachother, and they do not snap to the edges of the screens... getting kind of frustrating lately D:
Feb 5, 2020 (modified Feb 5, 2020)  • #38
Avatar from Gravatar.com
Civrock
31 discussion posts
Quote:
I've found in another area of the web, that the reason Chrome will not snap anymore is because Google disabled Web Hooks from applications, or something along those lines anyway. By them disabling whatever these "Hooks" are, it prevents Display Fusion from being able to control Chrome's snapping. They did however, postpone the disabling of the Hooks by what seems to be a month or so, but has sense finally disabled it fully...

Chrome is snapping fine in DF 9.5, it's something that changed in 9.6.
Feb 5, 2020  • #39
Avatar from Gravatar.com
HikariFusion
3 discussion posts
Quote:
Quote:
I've found in another area of the web, that the reason Chrome will not snap anymore is because Google disabled Web Hooks from applications, or something along those lines anyway. By them disabling whatever these "Hooks" are, it prevents Display Fusion from being able to control Chrome's snapping. They did however, postpone the disabling of the Hooks by what seems to be a month or so, but has sense finally disabled it fully...

Chrome is snapping fine in DF 9.5, it's something that changed in 9.6.

Yes, sorry I forgot to include the bit that Google was disabling their access to these Hooks, thus they took the ability out in DisplayFusion. There was a thread about Binary having disabled it in an update, but that Google had postponed their disabling of the Hook access, so they put it back in with another update. They got word that Google is about to disable these Hooks again, and thus removed it from DisplayFusion once again pre-emptively.

If I can find the thread again, I'll post a link to it, but I have chrome clearing its history and cache each time the window is closed so it may be difficult to locate it since I never actually posted in it.
Feb 5, 2020  • #40
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No ETA on Beta 2 yet, still trying to work out some monitor config issues first.
Feb 5, 2020  • #41
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
Not only Chrome stopped working, MS Outlook also doesn't work anymore and neither do Telegram and Process Hacker.
Feb 6, 2020 (modified Feb 6, 2020)  • #42
Keith Lammers (BFS)'s profile on WallpaperFusion.com
All but Chrome should work in the next beta, still checking into Chrome to see if there's anything we can do there.
Feb 6, 2020  • #43
Avatar from Gravatar.com
Special
110 discussion posts
Quote:
Can't offer an ETA at the moment, but we should hopefully have Beta 2 out next week and it will have a fix for the window snapping issues.

Boy time sure does fly when experiencing bugs and regressions from updates.

What the fuck is the hold up on your next "bug fix" release, seriously, I love you guys and your programs, but ffs, every update breaks something and you take ages to fix the regressions, how about you do quicker, smaller releases to get these fixes out faster to people instead of trying to cram as much "changes" under the hood in one release... because that's only going to break something else for somebody, which you'll take ages again to fix.
Feb 17, 2020  • #44
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Special: We're working on some tricky fixes for the monitor configuration stuff, but we're planning to post the next beta before the end of this week. Just a note for the future, while we appreciate the feedback, there's no need for the hostile/foul language.
Feb 19, 2020  • #45
Avatar from Gravatar.com
Civrock
31 discussion posts
Just updated from 9.5 and no issues with window snapping so far in 9.7 (Beta 3).
Feb 21, 2020  • #46
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Civrock: Glad to hear it!
Feb 21, 2020  • #47
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Hi all!

We've just spend a few days completely re-working the Window Snapping code, and so far in internal testing, it's much more reliable, and also much smoother when dragging the windows around. Could you update to 9.7 Beta 9 and let us know how it works for you? We haven't noticed any issues during internal testing, but would like to confirm that it hasn't broken anything on your systems as well

Thanks!
Apr 16, 2020  • #48
Avatar from Gravatar.com
Civrock
31 discussion posts
Just installed it and window snapping appears to be fully functional with Chrome. Feels good on first impression.
Apr 16, 2020  • #49
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent, glad to hear it!
Apr 17, 2020  • #50
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
It still doesn't work on the ProcessHacker window (a taskmanager replacement).
https://processhacker.sourceforge.io/
• Attachment [protected]: DisplayFusionDebugInfo.zip [23,658 bytes]
Apr 17, 2020 (modified Apr 17, 2020)  • #51
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Sander: It's working for me when I test it with Beta 10. Is that the only one that isn't working for you?

Could you attach a debug log for it?
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Try snapping with ProcessHacker
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Apr 17, 2020  • #52
Avatar from Gravatar.com
Ecarus
10 discussion posts
New version appears to be working great. Thanks for the update.
Apr 17, 2020  • #53
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
Quote:
@Sander: It's working for me when I test it with Beta 10. Is that the only one that isn't working for you?

Could you attach a debug log for it?
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Try snapping with ProcessHacker
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Ok, I attached the log.
• Attachment [protected]: DisplayFusionDebugInfo.zip [46,920 bytes]
Apr 18, 2020 (modified Apr 18, 2020)  • #54
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Sander! It's really strange, because I can see Process Hacker get hooked in the logs, but definitely no snapping. Is Process Hacker the only application that isn't snapping?
Apr 20, 2020  • #55
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
I don't know, but this is the one window I always move around which is why I notice it most. In previous betas the same happened for Outlook email windows, but that works now.
Do you need more logs for ProcessHacker? It's an open source + freeware application, so you can also try it yourself. By the way, I would recommend ProcessHacker to everyone for MUCH more control over processes and process information.
Apr 20, 2020  • #56
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, I've installed it here and have been testing with it, but it works for me, so I'm a bit stumped! Do you run it as a different user or anything like that?
Apr 20, 2020  • #57
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
No, it's the default user. Do you want me to run tests with a higher logging level?
I attached a log with the highest level of logging.
• Attachment [protected]: DisplayFusionDebugInfo.zip [163,576 bytes]
Apr 20, 2020 (modified Apr 20, 2020)  • #58
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me your Process Hacker settings from the
"C:\Users\username\AppData\Roaming\Process Hacker 2"
folder?
Apr 20, 2020  • #59
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
I run the portable version. My settings are in the executable's directory itself. Regardless, I attached the settings.
• Attachment: ProcessHacker.exe.settings.7z [3,910 bytes]
Apr 20, 2020  • #60
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I've tested with the portable version and your settings and the snapping still works for me

It's not running sandboxed with something like Sandboxie is it?

Could you send me your DisplayFusion Settings as well (Settings > Options > Export)?
Apr 20, 2020  • #61
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
Ok, here are my settings:
• Attachment [protected]: DisplayFusion Backup (2020-04-21 @ 08-50, 9.6.99.110, HOME, SettingsWindow).7z [9,927 bytes]
Apr 21, 2020  • #62
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Still works for me even with your DF settings

Was it working in earlier 9.7 Betas? Or has it always been broken on your machine?
Apr 21, 2020  • #63
Avatar from Gravatar.com
Sander Bouwhuis
18 discussion posts
It has worked in the past, but some versions also didn't work. DF clearly has some unknown flaw that occurs on my machine.
Is there another special debug build you want me to run to help you?
I'd say if you figure out what goes wrong with ProcessHacker, you'll help other (as of now) unknown applications that fail too (for other users).
Apr 22, 2020 (modified Apr 22, 2020)  • #64
Was this helpful?  (2)  
<< DiscussionsReply