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MeatyPopsicles
6 discussion posts
Recently I replaced my secondary monitor which was a 24" 1080p monitor with a 32" 1440p monitor. My main monitor is also 1440p.

On the multi monitor taskbar, the clock used to display correctly, but when I moved to the larger monitor it now displays like is shown in the snip I have attached. I've tried hiding and reshowing, moving it to top, left, and right side, and also making the taskbar bigger and nothing has fixed it.

Thoughts?

I'm on Windows 10 1809 but it was doing it on 1803 as well.
• Attachment [protected]: snip1.png [15,987 bytes]
Oct 5, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 5, 2018  • #2
User Image
MeatyPopsicles
6 discussion posts
Quote:
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached


Sure, here you go. Thanks.
• Attachment [protected]: DisplayFusionDebugInfo.zip [25,776 bytes]
Oct 5, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! It looks like you have the Taskbar Clock Size options set in the DisplayFusion Settings > Advanced Settings window. Could you try clearing those, then restart DisplayFusion?
Oct 5, 2018  • #4
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MeatyPopsicles
6 discussion posts
Quote:
Thanks! It looks like you have the Taskbar Clock Size options set in the DisplayFusion Settings > Advanced Settings window. Could you try clearing those, then restart DisplayFusion?


haha that fixed it...so simple...Can't believe I didn't think to do that.

Thanks for your help and all is well!
Oct 5, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, glad I could help!
Oct 5, 2018  • #6
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Brenku
10 discussion posts
Can I jump in here? I cannot see the protected snip from the OP. So I don't know if it's the same.

But, my clock/data on the 2nd monitor Taskbar is not looking correctly.
I do not have any custom settings in my Advanced Settings for the clock.

Attached are a screenshot, and the debuginfo from troubleshooting tab.

Thanks Keith.
• Attachment [protected]: 2018-10-10 10_13_56-.png [10,396 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [25,569 bytes]
Oct 10, 2018  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Brenku: That looks like it could be an issue with Windows reporting the wrong scaling level to DisplayFusion. If you logout of Windows and back in, does that make any difference?
Oct 11, 2018  • #8
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Brenku
10 discussion posts
Quote:
@Brenku: That looks like it could be an issue with Windows reporting the wrong scaling level to DisplayFusion. If you logout of Windows and back in, does that make any difference?


It seems to be persistent across reboots. I have a laptop in this case though. It generally boots to my main screen, and then I Enable the dual-monitor profile to blank my laptop display and appear on my two monitors instead.

It's not a huge issue, and I guess I can adjust it via those settings in advanced. I just thought maybe you had some quick fix. You're pretty legendary on these forums. :P
Oct 12, 2018  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Haha, thanks :)

Could you attach a copy of your troubleshooting info when the second monitor is enabled?

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 12, 2018  • #10
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Nicholas Vu
2 discussion posts
This issue still persists with DisplayFusion 9.8 on Windows 10 Home (Version 20H2). The primary display is on a laptop (clock/date display fine), and the 2 external monitors, clock/date is cutoff.
• Attachment: Screenshot clock date cutoff.png [480,332 bytes]
Screenshot clock date cutoff.png
Screenshot clock date cutoff.png
May 23, 2021  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nicholas,

Are you using any custom scaling settings on your monitors?

Thanks!
May 26, 2021  • #12
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Nicholas Vu
2 discussion posts
Primary display (laptop), where it displays fine, resolution is 3000x2000 (Recommended), size of text at 175%, no custom scaling.
Display #2 & #3 are both 3840x1600 (Recommended), size of text 100% (Recommended), no custom scaling.
May 27, 2021  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nicholas,

Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
May 28, 2021  • #14
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Shimakaze
1 discussion post
I have a similar issue. Affects several menus, like the clock and the speaker settings. I also use no custom scaling, main display is 1440P and the problematic display is 4k (with "change the size of text, apps, and other items" set to 150%.
• Attachment [protected]: DisplayFusionDebugInfo.zip [38,265 bytes]
• Attachment [protected]: Screenshot1.jpg [59,720 bytes]
• Attachment [protected]: Screenshot2.jpg [16,849 bytes]
Jul 18, 2021  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

We have this issue on our list to fix up, so I've added your vote to it. We'll be sure to let you know if we have any news on it in the future.

Thanks!
Jul 19, 2021  • #16
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Terry34245
5 discussion posts
I also met the same issue on DisplayFusion 10.0 Pro beta 3 on Windows 10. I don't have any custom setting on the clcok size. I also don't have any custom scaling. My external monitor 1 is 2560 * 1440, monitor 2 is 1440 * 2560 (portrait). My clock menu is being cutoff. How could we resolve this?
• Attachment: clock-issue-2.jpg [368,433 bytes]
clock-issue-2.jpg
clock-issue-2.jpg
• Attachment: clock-issue.jpg [404,180 bytes]
clock-issue.jpg
clock-issue.jpg
Oct 19, 2022  • #17
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Terry34245
5 discussion posts
Quote:
I also met the same issue on DisplayFusion 10.0 Pro beta 3 on Windows 10. I don't have any custom setting on the clcok size. I also don't have any custom scaling. My external monitor 1 is 2560 * 1440, monitor 2 is 1440 * 2560 (portrait). My clock menu is being cutoff. How could we resolve this?

uploading the debug files.
• Attachment [protected]: DisplayFusionDebugInfo.zip [32,266 bytes]
Oct 19, 2022  • #18
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Stefan Karos
12 discussion posts
I am also having trouble with the clock size on my secondary monitor-it remains too small.Attached is a snip showing the clock in the systray of each monitor. Also attached is the debug log.
• Attachment [protected]: clock.jpg [21,855 bytes]
• Attachment: DisplayFusionDebugInfo.zip [32,979 bytes]
Oct 26, 2022 (modified Oct 26, 2022)  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Terry34245: Your troubleshooting info shows the primary monitor is 150% and the other monitors are 100%, so that fits with the open ticket we have for this issue.

@Stefan: Looks like both of your monitors are the same scaling level, so that's really strange! If you do a logout of Windows (not a reboot) and log back in, is the clock text still the wrong size?
Oct 26, 2022  • #20
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Stefan Karos
12 discussion posts
yes that helped
Oct 27, 2022  • #21
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Terry34245
5 discussion posts
Hi yes, If I switch the primary monitor to 100% I can see the external monitors clock back to normal. But 100% display size is too small and Windows recommend me to set default 150%. So is there any way to adjust the external monitors clock size to normal when I am using 150% display size? Thanks!
Quote:
@Terry34245: Your troubleshooting info shows the primary monitor is 150% and the other monitors are 100%, so that fits with the open ticket we have for this issue.

@Stefan: Looks like both of your monitors are the same scaling level, so that's really strange! If you do a logout of Windows (not a reboot) and log back in, is the clock text still the wrong size?
Oct 27, 2022  • #22
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Terry34245: You should be able to keep your custom scaling levels, but when you change them, you need to do a logout/login to Windows for it to fully take effect. Is the clock size correct if you do a logout/login (not a restart)?
Oct 27, 2022  • #23
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Terry34245: Sorry, ignore my last post, I was getting the two issues in this thread mixed up. Your issue is on our list to fix, so we will post an update if/when we're able to get it sorted out.
Oct 27, 2022  • #24
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Terry34245
5 discussion posts
Thanks for clarifing out. Yes, even if I log out and re-login again, the same issue still here. See the attached pic
Quote:
@Terry34245: Sorry, ignore my last post, I was getting the two issues in this thread mixed up. Your issue is on our list to fix, so we will post an update if/when we're able to get it sorted out.
• Attachment: clock-size-truncated.jpg [30,216 bytes]
clock-size-truncated.jpg
clock-size-truncated.jpg
Oct 28, 2022  • #25
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yep, that one's definitely not fixed by logout/login. It's technically a Windows issue, Windows doesn't like that we move the calendar, but if we find a way to work around it in DF, we will definitely let you know.

Thanks!
Oct 28, 2022  • #26
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Terry34245
5 discussion posts
Hi Keith, I checked out latest 10.1.2 version and the issue is still not fixed. Do we have plan to get it resolved in the future release? Thanks a lot.
Quote:
Yep, that one's definitely not fixed by logout/login. It's technically a Windows issue, Windows doesn't like that we move the calendar, but if we find a way to work around it in DF, we will definitely let you know.

Thanks!
Apr 12, 2024  • #27
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It's still open on our list but as of yet there's no fix for it. It's an issue with how Windows is re-scaling the popup when it gets moved to another monitor that we don't have control over :(
Apr 12, 2024  • #28
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Justin15025
1 discussion post
Seeing as how difficult it is to fix the scaling, is it possible to have an option to open the window on the main monitor instead of the monitor with the displayfusion taskbar?
5 days ago  • #29
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Justin: I will put that request on our list :)
1 day ago  • #30
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