[9.7 Beta 10] Unable to set Lock Screen to use WallpaperFusion

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Steve256

3 discussion posts

I am unable to set my Lock Screen Wallpaper to use images from WallpaperFusion or any other online platform.

The "Use these settings" button is not present like it is for Desktop Wallpaper.

This issue also occured on 9.6.1, and while I didn't specifically read anything in change notes regarding Lock Screen, I hoped the Beta for 9.7 might have fixed it.

Apr 18, 2020 (modified Apr 18, 2020) • #1

Could you send us a debug log for this issue?

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Try applying the Lock Screen settings
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Apr 20, 2020 • #2

Steve256

3 discussion posts

Here's the log file and also a screenshot showing the lack of "Save current settings" button.

• Attachment [protected]: DisplayFusion Lock Screen no save current settings button.JPG [203,745 bytes]

• Attachment [protected]: DisplayFusionDebugInfo.zip [122,341 bytes]

Apr 20, 2020 • #3

Ah yep, that's because the "Use Settings" button is only for the wallpaper slideshow, but the Lock Screen doesn't support slideshow mode. If you click on one of the images in the WallpaperFusion window for the Lock Screen, you can choose "Load Image."

I also noticed in the troubleshooting info that the DisplayFusionService Windows service doesn't appear to be running. Could you try running this at an elevated command prompt and then send me a new debug log?