About window in version 8 is not correctly displayed on systems with large DPI settings

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E B1

25 discussion posts

Control Panel\All Control Panel Items\Display\
Custom Sizing of 120%
and larger text sizing options below that setting.

Tested under Windows 8.1

Aug 10, 2016 • #1

I wasn't able to reproduce this issue here. What's your screen resolution set to?

Aug 12, 2016 • #2

E B1

25 discussion posts

1920x1080
Proof:

• Attachment: 1.png [323,775 bytes]

1.png

• Attachment: 2.png [86,600 bytes]

2.png

Aug 13, 2016 (modified Dec 1, 2022) • #3

Thanks! I had to set my resolution to 1920x1080 in addition to the scaling being at 120% for this to show up. Not sure why, but now that we can reproduce it here, we should be able to fix that up

Thanks for your help!

Aug 19, 2016 • #4

E B1

25 discussion posts

I only installed v9.9 just to see if this issue is fixed after many years, and as you can see it is not, I read somewhere that there a setting that needs to be adjusted in the program, where is it?

• Attachment [protected]: DisplayProblem.png [384,697 bytes]

Sep 2, 2022 (modified Dec 1, 2022) • #5

I tested this out on our latest beta and couldn't seem to reproduce this. Could you try it out and let me know how it works? Here's the link: https://www.displayfusion.com/Download/Beta/

Thanks!

Sep 6, 2022 • #6

E B1

25 discussion posts

Yes, unfortunately on Windows 8.1 - no change.

• Attachment [protected]: ScalingWindows8.1.png [378,114 bytes]

Sep 6, 2022 • #7

Could you send me a copy of your troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Thanks!

Sep 7, 2022 • #8

E B1

25 discussion posts

Sure

• Attachment [protected]: DisplayFusionDebugInfo.zip [27,583 bytes]

Sep 7, 2022 • #9

Thanks for sending that over. We were able to reproduce this again on our end, we'll see if we can get it fixed up for our next beta.

Thanks!

Sep 9, 2022 • #10

This issue should be fixed up in the latest beta, available here: https://www.displayfusion.com/Download/Beta. Please let me know if you still run into any trouble after updating.

Thanks!

Dec 1, 2022 • #11

E B1

25 discussion posts

Why yes it is!

• Attachment: DisplayFusion10Beta18.jpg [136,598 bytes]