Title

Message

Confirm

Want to earn a free DisplayFusion Pro license? We're looking for DisplayFusion translators!
<< DiscussionsReply

Adobe Acrobat Reader

Avatar from Gravatar.com
Kutukia
1 discussion post
Hi

Since the update to Displayfusion 9.4 I have had problems maximising any PDF files (opened with Adobe Acrobat Reader) to a window split. Both doubleclicking the title bar nor the maximise button works. Didn't have this problem with the previous stable release of Displayfusion. Am using version 2019.010.20064 for the adobe reader DC. Thanks
Dec 20, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the heads up! I was able to reproduce that here and have added it to our list to fix up.

Thanks!
Dec 20, 2018  • #2
Avatar from Gravatar.com
feoZA
7 discussion posts
Same issue here.

Please update when fixed.
Dec 21, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Should be fixed with the next beta, hopefully out next week. We'll follow-up when we've released it.

In the meantime, you can roll back to 9.3 if you like: https://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-9.3c.exe

Thanks!
Dec 22, 2018  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
In case you haven't already gotten the 9.4.3 update, just wanted to give you a heads up that this should be fixed with that build :)

Thanks!
Jan 8, 2019  • #5
Avatar from Gravatar.com
dcasa
5 discussion posts
I also have this issue, both 9.4.3 and 9.5 (Beta 1) versions seem to be affected. Can you please confirm? Thanks.
26 days ago  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@dcasa: It's working correctly for me in 9.5 Beta 1. Do all other applications maximize to the splits without issues?
26 days ago  • #7
Avatar from Gravatar.com
dcasa
5 discussion posts
Quote:
@dcasa: It's working correctly for me in 9.5 Beta 1. Do all other applications maximize to the splits without issues?


Yes, all the other programs behave as expected. BTW, Reader also fails to snap to the splits and the version is 2019.010.20091.
26 days ago  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send over a debug log?
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Try maximizing the Reader window to a split and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
25 days ago  • #9
Avatar from Gravatar.com
dcasa
5 discussion posts
Quote:
Could you send over a debug log?


Sure, here it goes. I had already sent it using the 'Contact Us' form, but just realized that attachments are protected in this forum, so I'm sending them again this way. The bug was reproduced between 16:06 and 16:07. Hope it helps.
• Attachment [protected]: DisplayFusionDebugInfo.zip [42,991 bytes]
25 days ago  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah, I think I might know what's up here. Are you dragging and dropping the window on the split? Or moving the window into the split, then clicking the Maximize button on the caption bar?
25 days ago  • #11
Avatar from Gravatar.com
dcasa
5 discussion posts
I've tried both ways and none are working as expected, please refer to the attached video for details.
• Attachment [protected]: Adobe Reader bug.mp4 [2,404,256 bytes]
25 days ago  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
In Adobe Reader > Edit > Preferences > Security (Enhanced), do you have the "Run in AppContainer" option enabled?
23 days ago  • #13
Avatar from Gravatar.com
dcasa
5 discussion posts
Yes, it was, I just disabled it and now the issue is gone. Is it on by default? I don't recall having changed that option before. In any case, thanks for the tip!
22 days ago  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It didn't default to enabled on my machine, but who knows if they've changed it recently for new installers or something :)

Glad to hear it's all good now.

Thanks!
22 days ago  • #15
Was this helpful?  Login to Vote  Login to Vote
<< DiscussionsReply