Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
Ruben1104
43 discussion posts
Does anyone else have issues where apps stay on taskbar after you close them? I close the apps and they are still on my taskbar, when I hover the mouse over them it shows the small pop-up with the window preview but it has an 'X' in the preview.
• Attachment [protected]: 2023-12-03 19_41_21-.png [146,756 bytes]
• Attachment [protected]: 2023-12-03 19_41_34-.png [153,822 bytes]
• Attachment [protected]: 2023-12-03 19_41_52-.png [132,213 bytes]
Dec 4, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Dec 4, 2023  • #2
User Image
Ruben1104
43 discussion posts
Here is the file
• Attachment [protected]: DisplayFusionDebugInfo.zip [151,881 bytes]
Dec 7, 2023  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over! I'm not seeing anything unusual in the troublesehooting info. Would you be able to send over a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • The next time this issue occurs, note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Dec 8, 2023  • #4
User Image
Ruben1104
43 discussion posts
Should I try another troubleshooting info again before I send the debug log. When I created the troubleshoot log the icons on the taskbar weren't there. It happens maybe one or twice a day but at the time I created the log it wasn't happening
Dec 8, 2023  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you do the debug logging steps the next time the issue is present, it will include the troubleshooting info as well :)
Dec 8, 2023  • #6
User Image
Ruben1104
43 discussion posts
I had the issue occur and as soon as I opened displayfusion the icons disappereared from the taskbar, but this is the file that was created. I closed displayfusion and opened some folders and I closed them, the issue occured where they contniued on the taskbar, so I opened displayfusion again to export the file but the icons disappereared again as soon as displayfusion started opening.
• Attachment [protected]: DisplayFusionDebugInfo.zip [71,446 bytes]
Dec 10, 2023  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Interesting! That's actually really helpful info. I will pass this over to our developers to take a closer look at.
Dec 11, 2023  • #8
User Image
Ruben1104
43 discussion posts
So I closed greenshot window I had opened from taking a screenhot and I noticed icon continued appearing on one of the taskbar so I opened displayfusion to try and create a log and the icon was still there so I opened file exporer on a different monitor and then closed it and the icon remained on that taskbar as well all while displayfusion was still open so I created the log and took a screenshot of the icons that were on the taskbars of two separate monitors
• Attachment [protected]: 2023-12-11 20_38_05-.png [63,087 bytes]
• Attachment [protected]: 2023-12-11 20_38_24-.png [22,951 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [79,951 bytes]
Dec 12, 2023  • #9
User Image
John K Barr
9 discussion posts
echo this for me, been happening for several weeks, thought it was because I had pinned apps to your taskbar, which makes a second icon when starting app. but unpinned everything today, restarted, first app I opened then closed is hung already. If it is something that I run multiple instances of then when the issue occurs I can't switch to the instance that is still running, when I click it on your taskbar nothing happens, same as clicking on a red x "closed" instance.
Dec 14, 2023  • #10
User Image
John K Barr
9 discussion posts
was becoming increasing frustrated with closed apps leaving icons on your taskbars with red x in preview. cannot close them any way I know of (since the app isn't really running). too soon to know if this is a fix or workaround but when I changed middle button behavior for icons in taskbar from opening another instance, to close the application, all the bad icons disappeared.
Dec 18, 2023  • #11
User Image
Ruben1104
43 discussion posts
Thanks John, I just tried disabling the middle button moving window to next screen thing and all the 'bad' icons disappeared too. Hope it fixes it. I'll let you know how it goes.
Dec 18, 2023  • #12
User Image
Ruben1104
43 discussion posts
Nope, still happening for me. It only got rid of them that one time and then it started happening again
Dec 18, 2023  • #13
User Image
John K Barr
9 discussion posts
still good for me, I'm wondering if it is because I changed middle click to Close Application and you chose to disable it (which I take to mean you chose Do Nothing). I will add an update here tomorrow sometime whether its good or bad.
Dec 18, 2023  • #14
User Image
Ruben1104
43 discussion posts
I'll give that a try tomorrow and see if it works for me. Thanks again!
Dec 18, 2023  • #15
User Image
John K Barr
9 discussion posts
I'm still good,I can't make the problem happen. A little before I made the change described previously, I also turned Windows Taskbar On All Monitors feature back on (in Windows settings not Displayfusion), because I noticed and enabled the Displayfusion Advanced setting that disables the warning when you do that. Maybe that has something to do with it?
I have also noticed (but can't reproduce at will) that sometimes the context menu popup for apps on the displayfusion taskbar takes a couple seconds to appear, sometimes it is quick. Also sometimes the context list includes the Windows taskbar list for pinned and recently used files for the app along with the Displayfusion items, but sometimes it does not (both before and after re-enabling the Windows taskbar on all monitors feature). Does anybody else have those issues?
Dec 18, 2023 (modified Dec 18, 2023)  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Ruben: Could you send us a debug log? Last time it looks like only the troubleshooting info came through.

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply (do this now)
  • Next time the issue occurs note the time so we'll know where to check in the log file
  • Make a copy of the %localappdata%\DisplayFusion\DisplayFusion.log file
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Dec 18, 2023  • #17
User Image
John K Barr
9 discussion posts
I'm still good and I have used my laptop a lot today, one of my posts seems to be the answer?...
Dec 19, 2023  • #18
User Image
Ruben1104
43 discussion posts
I only did this and so far it seems to have done the trick. I haven't had the issue at all today

Quote:
still good for me, I'm wondering if it is because I changed middle click to Close Application and you chose to disable it (which I take to mean you chose Do Nothing). I will add an update here tomorrow sometime whether its good or bad.
Dec 19, 2023  • #19
User Image
Ruben1104
43 discussion posts
It started happening again
Dec 20, 2023  • #20
User Image
John K Barr
9 discussion posts
I'm still good, did you notice it happen after you did something specific?
Dec 20, 2023  • #21
User Image
Ruben1104
43 discussion posts
Not really. Just doing the same as usual when working. I also don't really notice it right away. I might have a folder open while I'm working and then I close it and go back to work and then realize later on that the icon is still on the taskbar. I have 3 monitors and have the displayfusion taskbar on my two secondary monitors and those are the ones that it happens on
Dec 20, 2023  • #22
User Image
John K Barr
9 discussion posts
I have two monitors with DF taskbars on both, and the issue would occur identically on both (I have DF taskbars set to show all windows), and like I said I recently went back to having Windows taskbars on both as well. Maybe there is some interaction between Windows and DF taskbars that cause your issue and the other issues I mentioned, (about how sometimes DF taskbar icons stall a bit on right click, then won't show the Windows pinned/recent context menu list along with the DF options list. But sometimes the DF taskbar context menu pops up quick and has all lists). I also have odd issues with the Search icon on the Windows taskbar not opening sometimes, from either Windows taskbar, or maybe it will work from one taskbar...
What option are you using for Windows taskbars? Also for the DF setup for taskbars I have Mode 'Windows taskbar shows NO windows, DF shows ALL windows'. My use is to have all common apps, in use or not, pinned to Windows taskbars, and DF taskbars set to show all windows. This lets me start common apps easily from either monitor with the Windows taskbars, and pull any open app to a monitor (if the monitorit is open on is showing a full screen app that I don't want to interrupt).
Dec 20, 2023  • #23
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you guys are able to get it to happen still, could you send over a debug log? (steps in post #17)

I've tried with various middle-click settings here and haven't been able to reproduce this issue at all.

Thanks!
Dec 20, 2023  • #24
User Image
Ruben1104
43 discussion posts
I'll do that next time I see it happen.
Dec 21, 2023  • #25
User Image
Ruben1104
43 discussion posts
So I had a few windows opened and when I closed them the icons stayed on the taskbar. I opened displayfusion and then the icons disappeared. I closed displayfusion and the displayfusion icon stayed on the taskbar. I opened displayfusion again and the other icon still remained, so there were two displayfusion icons. I turned on the log minimal and then opened up a microsoft edge window and closed it and that icon remained on the taskbar. This happened at 10:36pm. Attached is the log.
• Attachment [protected]: DisplayFusion.log [415,607 bytes]
Dec 22, 2023  • #26
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! We'll take a look at the log.

Also, we've got a test build of DisplayFusion 11 Beta 1 that we're not quite ready to release to everyone through the auto-updater, but thought you might like to try out as it may resolve this issue due to the overhaul of taskbar rendering and lot of old code paths being removed now that we no longer need to support Windows 7. This beta has some very big behind the scenes changes that will improve performance, speed up startup times, re-organizes the main settings window, and adds real time settings changes. We've done a lot of internal testing, but be prepared for a few bugs. We'll collect feedback over the holidays and review it all in January.

Please take a backup of your settings (Settings Options Export) before updating and store them outside of the default folder. If you need to roll back to 10.1.2, you can download it at https://www.displayfusion.com/Download/ and install it over top of the beta.

If you'd like to give it a try, you can download it here: https://www.binaryfortress.com/Data/Download/?Package=displayfusion&v11-test=1
Dec 22, 2023  • #27
User Image
Ruben1104
43 discussion posts
Still having the same issue with DisplayFusion 11 Beta 1
Dec 26, 2023  • #28
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for trying it out! We'll keep trying to reproduce this issue here then.
Jan 2, 2024  • #29
User Image
John K Barr
9 discussion posts
started happening for me again, I haven't changed anythingabout my pc but there have been a few Windows updates. Since it is sporadic I don't want to turn on logging to capture info next time, since there may not be one for quite awhile, that's the annoying thing about intermittent issues.
However I found that restarting Explorer cleans everything up.
Jan 13, 2024  • #30
User Image
Dom123
2 discussion posts
This issue has also been occuring for me for multiple weeks. I've been waiting for a Bug Fix update, but I am on Windows 10 and app version 11.0 Beta 2 and I am still encountering this issue. The only way I am able to refresh the icons that remain on the secondary (and tertiary) taskbars is to force quit and reopen the app.

I've attached my logs to this post. My computer was turned on at approximately 8:20am this morning, and now an hour later, I've encountered this problem with four seperate applications.
• Attachment [protected]: DisplayFusionDebugInfo.zip [60,675 bytes]
Jan 15, 2024 (modified Jan 15, 2024)  • #31
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We were able to reproduce this issue here, and it appears to be related to having AutoCAD installed and/or running on the system. Very strange, but now that we've been able to reproduce it locally, we should hopefully be able to find a solution :)
Jan 17, 2024  • #32
User Image
Dom123
2 discussion posts
Quote:
We were able to reproduce this issue here, and it appears to be related to having AutoCAD installed and/or running on the system. Very strange, but now that we've been able to reproduce it locally, we should hopefully be able to find a solution :)


That is confidence-inspiring! The computer in question is a work computer that is primarily used for drafting. I imagine I wouldn't be the only person who uses AutoCAD who also uses multiple displays in their setup. I'm looking forward to a fix. Thank you for your response!
Jan 18, 2024  • #33
User Image
Ruben1104
43 discussion posts
Sounds great! It is something that gets a bit annoying sometimes. Yes it is a bit hard to work with AutoCAD and not have multiple monitors. Looking forward to a fix as well.

Thanks!
Jan 18, 2024  • #34
User Image
John K Barr
9 discussion posts
no AutoCad for me, but I do use a fifteen year old full Java required epg app that behaves oddly at times. Isn't AutoCad at least partially Java still, for addons at least? (not JRE, full Java).
Jan 18, 2024  • #35
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@John K Barr: Good question! I'm not sure but I will add that info to the ticket notes in case it's helpful for our devs tracking this down. Thanks!
Jan 19, 2024  • #36
User Image
Dana Normandin
3 discussion posts
I also have the "Sticky Taskbar Icon" happening and I do run AutoCAD.
I also have Desktop Icons that either shift position on the desktop or jump to my second monitor, I have 4 monitors including my notebook display.

Up until a month or so ago, I was running the version 9.9 of Display Fusion on Windows 10 Pro and had neither of these issues.
I have been running Display Fusion since 2012 and I have also been running Fences for the last 4 or 5 years with no issues.
This is not saying I don't have other minor issues with Display Fusion one of which I have posted after upgrading to version 10.1.2 and saw it was still an issue.
Jan 23, 2024 (modified Jan 23, 2024)  • #37
User Image
Reuben Shilling
2 discussion posts
Yep I'm having this too, also an AutoCAD and/or Civil3D user. Thanks for all the posts here and I'm glad to hear this is being addressed.
13 days ago  • #38
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(1)  Login to Vote(-)