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Audio Devices aren't recognised (anymore)

User Image
wouter cools
37 discussion posts
I've set default playback sounds profiles to some of my monitor profiles, but recently Displayfusion doesn't recognize my audio devices anymore.

Tried re-installing Displayfusion without succes.

What can I do about this?
• Attachment [protected]: 2022-07-30 21_14_26-Monitor Configuration _ DisplayFusion Pro on Steam 9.9.png [145,555 bytes]
10 days ago  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
7 days ago  • #2
User Image
wouter cools
37 discussion posts
Quote:
Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!


Here you go.
Thanks in advance.
• Attachment [protected]: DisplayFusionDebugInfo.zip [31,926 bytes]
7 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Could you update to our latest beta, and then send me over another copy? You can update through the DisplayFusion Settings > Options > enable "Check for new beta versions", and then click "Check for Updates Now".

Thanks!
5 days ago  • #4
User Image
wouter cools
37 discussion posts
Quote:
Thanks for sending that over. Could you update to our latest beta, and then send me over another copy? You can update through the DisplayFusion Settings > Options > enable "Check for new beta versions", and then click "Check for Updates Now".

Thanks!

Upgrading to the beta didn't solve the problem.

Here's the debug file.
• Attachment [protected]: DisplayFusionDebugInfo2.zip [38,937 bytes]
5 days ago  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a screenshot of your Device Manager Window, with "Audio inputs and outputs" expanded?

Thanks!
4 days ago  • #6
User Image
wouter cools
37 discussion posts
Quote:
Could you send me over a screenshot of your Device Manager Window, with "Audio inputs and outputs" expanded?

Thanks!
• Attachment [protected]: 2022-08-05 16_40_07-Device Manager.png [15,309 bytes]
4 days ago  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Could you also send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue (restart DisplayFusion) and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
1 day ago  • #8
User Image
wouter cools
37 discussion posts
Quote:
Thanks for sending that over. Could you also send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue (restart DisplayFusion) and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!


I can't reproduce the issue because the audio devices aren't loaded into Displayfusion so I can't select them.

I've attached a L1 log after restarting my pc at 18:21
• Attachment [protected]: DisplayFusionDebugInfo3.zip [237,059 bytes]
• Attachment [protected]: Untitled5.png [275,319 bytes]
1 day ago  • #9
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