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Carsten Franke
99 discussion posts
Hi,

I've got a new laptop and unfortunately a new problem, too. Without any obvious reason, the background image, set by DisplayFusion, disappears and I see the boring background color. The hotkey for switching the background image works perfectly afterwards.

The system information:

Code

***** Machine **********************************************
Operating System: Microsoft Windows NT 5.1.2600 Service Pack 3 (5.1.2600.196608)
Detected Version: WindowsXP / Server2003 (WindowsXP / Server2003)
CPU: x86
Date/Time (UTC): 07/30/2010 10:34:28
Date/Time (Local): 07/30/2010 12:34:28
.NET Framework: 2.0.50727.3603
CurrentCulture: German (Germany) (de-DE ~ de)
CurrentUICulture: English (United States) (en-US ~ en)
On Battery: No

***** Wallpaper ****************************************
Active Desktop: True
Wallpaper Span: True
Spanned Image: D:\Profiles\CFRANK\Desktop\download\bgs\dual screen\vladstudio.com\vladstudio_horse_rider_3200x1200.jpg (Exists: True)
Windows Wallpaper: D:\Profiles\cfrank\Application Data\DisplayFusion\Wallpaper_2.bmp (Exists: True)
Generated Wallpaper Folder: D:\Profiles\cfrank\Application Data\DisplayFusion

***** DisplayFusion ************************************
Name: DisplayFusion Pro v3.1.10
Build Date: Jul 08, 2010 09:50
Pro: True
License Key: 124c6dd045fd84e0dc9de171083b7aec
Command Line: "C:\Program Files\DisplayFusion\DisplayFusion.exe" 
Current Folder: D:\Profiles\cfrank
Application Hooks: True
System Hooks Pause FullScreen: False
Process Integrity Level: N/A
Font Scaling: 1

***** Themes *******************************************
Visual Styles: False
Visual Styles Detected: False
DWM Composition Detected: False
Colour: Error: Failed to call GetCurrentThemeNameInternal. (-2147023728 ~ Element not found. (Exception from HRESULT: 0x80070490))
Element not found. (Exception from HRESULT: 0x80070490)
File: --
Bitmap File: --

***** Monitor 1 (Primary:True ~ Attached:True) *********
Video Card: NVIDIA NVS 3100M
Monitor: Default Monitor
Device: \\.\DISPLAY1
Bounds: {X=0,Y=0,Width=1600,Height=1200}
WorkArea: {X=0,Y=0,Width=1600,Height=1200}

***** Monitor 2 (Primary:False ~ Attached:True) ********
Video Card: NVIDIA NVS 3100M
Monitor: Default Monitor
Device: \\.\DISPLAY2
Bounds: {X=1600,Y=0,Width=1600,Height=1200}
WorkArea: {X=1600,Y=0,Width=1600,Height=1200}

***** Monitors by Bounds *******************************
1, 2
Force Order: None

***** Screens ******************************************
Count: 2
Point Min: {X=0,Y=0}
Point Max: {X=3200,Y=1200}
Total Size: {Width=3200, Height=1200}
ActiveDesktop: True

***** Screen 1 *****************************************
Name: Default Monitor @ NVIDIA NVS 3100M
Bounds: {X=0,Y=0,Width=1600,Height=1200}
MoveH: 0
MoveV: 0
Scaling: 100,00%

***** Screen 2 *****************************************
Name: Default Monitor @ NVIDIA NVS 3100M
Bounds: {X=1600,Y=0,Width=1600,Height=1200}
MoveH: 0
MoveV: 0
Scaling: 100,00%

***** FullScreen Applications **************************
None

***** Window Snapping **********************************
Snap to Monitor Edges: True
Snap to Application Window Edges: True
Snap Distance: 25
Ignore Snap with 'Shift': True

***** Window Management ********************************
Maximized Window Dragging: False
Maximized Window Dragging Overlay: True
Middle-Click Window Moving: False

***** Windows Logon Background *************************
Image: 
Colour: Color [A=255, R=0, G=0, B=0]
Size Mode: Centre
Colour Mode: Normal

***** Compatibility ************************************
None

***** Taskbars *****************************************
Enabled: False
Taskbar Mode: WindowsShowsAll
Middle-Click Behaviour: OpenNewInstance
Button Style: IconsAndText
Opacity: 100
Flash Blink: True
Thumbnail Preview: False
Thumbnail Preview Animations: True
Sizing Bar Size: 8
Button Width Max: 160
Button Width Override: 0
Button Icon Size: 16
Button Gap Size: {Width=3, Height=3}
Windows Taskbar Side: Bottom
Windows Taskbar Size: {Width=1604, Height=30}
Windows Taskbar Bounds: {X=-2,Y=1172,Width=1604,Height=30}
Windows Taskbar Monitor Bounds: {X=0,Y=0,Width=1600,Height=1200}
Disabled Taskbars: None
Colour Tracking Override: None
TaskbarManager: null

***** Taskbar Items ************************************
"DisplayFusion Pro ~ Settings" (0x00040e84:0x00040e84:0x00040e84 ~ None ~ {X=397,Y=319,Width=807,Height=562})
"Start new topic - Mozilla Firefox" (0x000106be:0x000106be:0x000106be ~ None ~ {X=-4,Y=-4,Width=1608,Height=1208})
"TextPad - D:\Profiles\cfrank\Application Data\DisplayFusion\DisplayFusion.log" (0x000f0c3e:0x000f0c3e:0x000f0c3e ~ None ~ {X=-4,Y=-4,Width=1608,Height=1208})
"Toad for Oracle - [MAP24_LOG@OMNILOG2 (OMNILOG2:dbrac2) - Editor (select log_date, maplet_id as map" (0x00210a40:0x00200be6:0x00210a40 ~ Delphi ~ {X=-4,Y=-4,Width=1608,Height=1208})
"Gemela, Peter - Conversation" (0x000b0b62:0x000b0b62:0x000b0b62 ~ None ~ {X=288,Y=216,Width=1024,Height=768})
"DisplayFusion" (0x00210c5a:0x00210c5a:0x00210c5a ~ None ~ {X=400,Y=300,Width=800,Height=600})
"NCS - Eclipse - W:\01_workspace" (0x000908b2:0x000908b2:0x000908b2 ~ None ~ {X=0,Y=0,Width=3200,Height=1200})
"eclipse ffe" (0x0015078e:0x0015078e:0x0015078e ~ None ~ {X=110,Y=110,Width=988,Height=767})
"Inbox - Microsoft Outlook" (0x000104d6:0x000104d6:0x000104d6 ~ None ~ {X=1600,Y=0,Width=1600,Height=1200})

***** TitleBar Buttons *********************************
Enabled: False
Standard Backgrounds: False
DisplayFusion Caption Button Size: {Width=16, Height=14}
System Caption Button Size: {Width=18, Height=18}
Detected Caption Button Size: {Width=16, Height=14}
Custom Background: Blank

***** HotKeys ******************************************
Enabled: True
"1024 x 768 center" ~ CTRL;ALT;69 ~ 
"95% x 95% center" ~ CTRL;WIN;69 ~ 
"99% x 500px center" ~ CTRL;ALT;87 ~ 
"Maximize window" ~ CTRL;WIN;87 ~ 
"Move window to centre of monitor" ~ WIN;87 ~ 
"Move window to centre of monitor and size to 75%" ~ * ~ 
"Move window to next monitor" ~ WIN;39 ~ 
"Move window to next monitor and maximize" ~ * ~ 
"Move window to next monitor and size proportionally" ~ * ~ 
"Move window to previous monitor" ~ * ~ 
"Move window to previous monitor and maximize" ~ * ~ 
"Move window to previous monitor and size proportionally" ~ * ~ 
"Next random wallpaper image (Pro only)" ~ WIN;SHIFT;82 ~ 
"Size and move window to bottom side of monitor" ~ * ~ 
"Size and move window to left side of monitor" ~ * ~ 
"Size and move window to right side of monitor" ~ * ~ 
"Size and move window to top side of monitor" ~ * ~ 
"Span window across all monitors" ~ 0::CTRL;WIN;SHIFT;83 ~ 
"Toggle Freeze Current Wallpaper Images" ~ * ~ 
"Toggle HotKeys" ~ * ~ 
"Toggle Multi-Monitor Taskbar (Pro only)" ~ * ~ 
"Toggle TitleBar Buttons" ~ * ~ 
"Toggle Window Always on Top" ~ * ~ 

***** DisplayFusion ************************************
Path: C:\Program Files\DisplayFusion\DisplayFusion.exe
Name: DisplayFusion
Prod Version: 3.1.10.0
File Version: 3.1.10.0
Size: 1.082.088 bytes
Date Modified (UTC): Jul 08, 2010 @ 07:50

***** DisplayFusion x86 Hook DLL ***********************
Path: C:\Program Files\DisplayFusion\DisplayFusionHookx86.dll
Name: DisplayFusion Hook
Prod Version: 2.7.4.0
File Version: 2.7.4.0
Size: 47.848 bytes
Date Modified (UTC): Jun 29, 2010 @ 10:51

***** DisplayFusion x64 Hook DLL ***********************
Path: C:\Program Files\DisplayFusion\DisplayFusionHookx64.dll
Name: DisplayFusion Hook
Prod Version: 2.7.4.0
File Version: 2.7.4.0
Size: 60.136 bytes
Date Modified (UTC): Jun 29, 2010 @ 10:51

***** DisplayFusion x86 Hook ***************************
Path: C:\Program Files\DisplayFusion\DisplayFusionHookx86.exe
Name: DisplayFusion Hook x86
Prod Version: 2.1.0.0
File Version: 2.1.0.0
Size: 92.904 bytes
Date Modified (UTC): Jun 29, 2010 @ 10:51

***** DisplayFusion Helper *****************************
Path: C:\Program Files\DisplayFusion\DisplayFusionHelper.exe
Name: DisplayFusion Helper
Prod Version: 3.1.10.0
File Version: 3.1.10.0
Size: 51.448 bytes
Date Modified (UTC): Jul 08, 2010 @ 07:50

***** Managed Threads **********************************
Count: 2
ID:3 ~ Name:HookManager ~ Age:03:27:57.6392976 ~ Alive:True ~ BG:True ~ State:Background ~ Thread Name:HookManager_ddb0cbdb-fced-4205-88c4-8133659d37c0
ID:4 ~ Name:HookManagerProcess ~ Age:03:27:57.3276656 ~ Alive:True ~ BG:True ~ State:Background ~ Thread Name:HookManagerProcess_03f35a58-f8ba-486f-898f-b4a10fd206a2

***** Processes ****************************************
Cache Items: 3


Usually, both screens are filled up with full screen applications, so I am not sure *when* the image disappeared. Luckily, it's not that long log file. :)

I've attached the debug log.

Have fun,
Carsten
• Attachment: DisplayFusion.log [46,435 bytes]
Jul 30, 2010  • #1
User Image
Carsten Franke
99 discussion posts
I know what's the problem is: every second image switch fails. Any ideas?

Edit: If I lock my PC, I see the current background image. We already had this topic:
-- http://www.binaryfortress.com/Forum/index.php?topic=1056.msg4284
Maybe you've re-implemented this bug?
Jul 30, 2010  • #2
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Are you using any other wallpaper programs? Are you using anything that might enable Active Desktop? Are you using the "Hide desktop icons" Windows feature?
Aug 12, 2010  • #3
User Image
Carsten Franke
99 discussion posts
Anything that might enable Active Desktop? I don't think so. Any common suspects here?
And yes, I use "Hide desktop icons".

Edit: I am able to get rid of this issue by deactivating "Hide desktop icons". After activating it again, the problem returns.
Aug 12, 2010  • #4
User Image
Kevin F.
450 discussion posts
hide desktop icons infact enables active desktops, its weird.
Aug 12, 2010  • #5
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Yes, the "Hide desktop icons" does enable Active Desktop, and that's where your problem lies unfortunately. :( In Windows XP, Active Desktop does very strange things with your desktop, and DisplayFusion can't work around this. The only thing I can say is that you'll need to stop using "hide desktop icons", live with background images that only work when the machine is locked, or upgrade to Windows 7. :)
Aug 12, 2010  • #6
User Image
Carsten Franke
99 discussion posts
Okay, I will try to find a way to hide them as good as possible.

But what may be the difference to my last laptop? Desktop items were hidden as well. Maybe there is a difference between Windows' SP2 and SP3? Who knows...
Aug 12, 2010  • #7
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
After more testing, it appears there are differences between Windows XP SP2 and SP3, so that could definitely be the case.
Nov 28, 2010  • #8
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