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Matt Gatlin
8 discussion posts
I would like to set my windows logon background to match my desktop. I have tried both (a) setting the logon background to match my current desktop and (b) manually choosing the image from the folder to set as my custom logon background.

Neither option works. All I get is a solid black background every time.

Any help is appreciated.

Running Windows 7 Professional, Video Card GTX 780 ti
Jun 24, 2014  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Would you be able to attach a debug log for this issue? Here are the steps:
  • On the Troubleshooting tab, change the Logging drop-down to "Logging: Important Only"
  • Restart DisplayFusion
  • The next time it occurs, note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log

Thanks!
Jun 24, 2014  • #2
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Matt Gatlin
8 discussion posts
This happens every time I start (or restart) my computer. The windows logon simply will not display an image. Just a black screen. Log files are attached.

Restarted at 2:15

Thanks,
M
• Attachment [protected]: DebugInfo.txt [66,683 bytes]
• Attachment [protected]: DisplayFusion.log [493,255 bytes]
Jun 24, 2014  • #3
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Matt Gatlin
8 discussion posts
Ok I just tried several different things. The original image will not load no matter what I do. We'll call this image A

I tried a different jpeg (same exact dimensions (2560x1440) and it worked fine. This will be image B.

So, being that I don't want to use image B, I tried image A again. Even though DisplayFusion shows image A in the application window, image B still loads every time I restart my computer.

I try image C (same exact dimensions). This image loads but the colors are all off and the image is extremely pixelated. It should be perfectly crisp at that resolution.

So, its treating jpegs differently for some reason. Are there known issues with file size, color profiles, anything you can think of?
Jun 24, 2014  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Would you be able to send me the image that doesn't work, so I can test it here?
Jun 25, 2014  • #5
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Matt Gatlin
8 discussion posts
here ya go...
• Attachment [protected]: meander left.jpg [4,763,383 bytes]
Jun 25, 2014  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That image seems to work ok for me here. If you open it up in Paint or some other image editor and re-save it (or even just download it again from the attachment in your last post), does it still not work?
Jun 26, 2014  • #7
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Matt Gatlin
8 discussion posts
tried all of that. its an image that i cropped in photoshop. 8 bit color. nothing that strange about it. it will not display as a windows logon for me

m
Jun 26, 2014  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, strange! Not sure why it works on my machine but not yours. After you apply the settings, could you check the C:\Windows\system32\oobe\info\backgrounds\ folder to see if the image that's created there is the correct one?
Jun 27, 2014  • #9
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Matt Gatlin
8 discussion posts
same results with all images. changing it to the original image does nothing. the "backgroundDefault.jpg" in that directory just stays the same.

when I change it to image b, it changes to that image. when i change it to image c, it changes to a much worse, pixelated version of that image.

i've tried saving this image as an optimized jpg, png, bmp, and removing all of the properties that i can. no version of this image will load into the backgroundDefault.jpg

theres something keeping it from going through. and also i've now noticed that it plays with the colors and pixelation of different images now and then (i've tried a lot at this point).

something in how the programs creates the backgroundDefault.jpg is just not working properly
Jun 27, 2014  • #10
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Matt Gatlin
8 discussion posts
I tried just putting the image file directly into that directory and renaming it "backgroundDefault.jpg" but that was unsuccessful. It just defaulted to the standard blue windows background.

I've noticed that when the images get sent to that file, their size has been reduced dramatically. Is it optimizing the images before it saves them in that folder? Or what exactly goes on? Seems like there should be a way to just manually trick it

m
Jun 27, 2014  • #11
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Matt Gatlin
8 discussion posts
in a nutshell... it seems like your program takes whatever image people want as their desktop, optimizes it, and then makes it your desktop image. for some reason, this image does not work.

and in that optimization, if the image is already optimized, your optimization just destroys the content of the image file and makes it appear pixelated with weird colorization. i can't be too far off about this
Jun 29, 2014  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
DisplayFusion does indeed compress the image. In Windows 7, the image for the Windows Logon Background has to be smaller than 256 KB, otherwise it won't work (as you noticed when you just placed the image in the folder).

I'm still not sure why it wouldn't be working when you're setting it through DisplayFusion though. Could you send over another debug log after setting it, along with the source image, and the generated image from the C:\Windows\system32\oobe\info\backgrounds\ folder?

Thanks!
Jun 30, 2014  • #13
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Kurt M Gaines
1 discussion post
I'm having the same issue.
I've been able to use this with no problems in the past, but it isn't working now.
The last time I was able to change the logon screen was Jan. 27/2015.
It doesn't seem to matter what image I use, the image in C:\Windows\System32\oobe\info\backgrounds never changes.

The only real system change in that time that might have had some effect was the installation of Symantec End-Point Protection. Could this have possibly caused the problem, and is there a workaround?
Mar 30, 2015  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Kurt: Could you check the Windows Services console (Start > Run > services.msc) and see if DisplayFusionService is listed and running?
Mar 31, 2015  • #15
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