Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
Tim C36014
3 discussion posts
Have a 5 screen set up.
All cursor movement between screens are fine except for the bottom left monitor.
If I enter it from above (top left monitor to bottom left monitor) then it's fine.
However if I try moving from the bottom right monitor to the bottom left (or once I'm in the bottom left monitor and I try to move the cursor to the bottom right monitor) then the cursor gets 'stuck' at the edge of the screen.
The weird thing is that if I then do a violent/quick movement with the mouse then the cursor manages to cross over but it takes a few goes to succeed.
Have attached video to show what I mean-look at the yellow cursor and see how it gets stuck!
Any ideas how to fix this?

Regards,

Tim
• Attachment [protected]: Mouse issues.wmv [6,564,603 bytes]
Jul 15, 2021  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tim,

Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Jul 15, 2021  • #2
User Image
Tim C36014
3 discussion posts
Thanks very much!
• Attachment [protected]: DisplayFusionDebugInfo.zip [31,381 bytes]
Jul 16, 2021  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tim,

Thanks for sending that over. It looks like there is a slight gap in your monitor orientation. If you open up the DisplayFusion Monitor Configuration window and drag those monitors so they are side by side, it should fix that up.

Thanks!
Jul 16, 2021  • #4
User Image
Tim C36014
3 discussion posts
Owen you're a genius, thanks so much for your help!!

Regards,
Tim
Jul 16, 2021  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Tim,

Glad to hear that worked! If you have any other questions, feel free to reach out to us.

Thanks!
Jul 16, 2021  • #6
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)