Desktop Icon Profile move

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CClark1 9 discussion posts	I have searched and searched the discussion, and nowhere have I found how to move my Desktop Icon profiles to a new PC. I have already done the "Restore Settings" and I assume since they didn't show the Desktop Icon Profiles are not part of this restore (why not?). So is this a registry entry item that I can move? Or are these profiles burried somewhere in the directory structure? Jan 6, 2021 • #1
	Hello, The desktop icons should be contained in the backup file. Could you send it over so we could take a look at it? Thanks! Jan 12, 2021 • #2
CClark1 9 discussion posts	Attached is my latest backup. • Attachment [protected]: DisplayFusion Settings Backup.reg [113,730 bytes] Jan 12, 2021 • #3
	Hello, Thanks for sending that over, it looks like it's working for me, I can see 2 desktop icon profiles listed. Are you restarting Display Fusion after restoring the backup? Thanks! Jan 12, 2021 • #4
CClark1 9 discussion posts	Yes I did multiple times. I even upgraded to the latest version. Still get the same results. It will allow me to save off new profiles, so I know it can access the registry but will not allow me to restore them. Jan 12, 2021 (modified Jan 12, 2021) • #5
	Hello, Are you trying to restore the backup to a different computer, or a different user profile on the same computer? Thanks! Jan 14, 2021 • #6
CClark1 9 discussion posts	Moving to another PC Jan 14, 2021 • #7
CClark1 9 discussion posts	Also not sure if it makes a difference, but I am trying to do this restore from a remote desktop as I am not able to go to my office and directly log-into my PC at this time. Jan 14, 2021 • #8
	Hello, If you exit Display Fusion, double click the backup file, choose "Yes" to import, and then launch Display Fusion, does it work? Thanks! Jan 15, 2021 • #9
CClark1 9 discussion posts	Yes, it worked when I loaded it directly as a registry entry (double click on the "reg" file). So the issue must be when I try and load this from the Settings GUI. Jan 19, 2021 • #10
	Hello, Interesting, I've added this on to our list to look into, so if we have any further information on it, we'll be sure to let you know. Thanks! Jan 20, 2021 • #11
	Hello, Could you send me a copy of your troubleshooting info? Here are the steps: Open the Settings > Troubleshooting tab Click the "Export Info to File" button Reply with the file attached Thanks! Apr 6, 2021 • #12
CClark1 9 discussion posts	Here is the requested file. • Attachment [protected]: DisplayFusionDebugInfo.zip [31,171 bytes] Apr 7, 2021 • #13
	Hello, Thanks for sending that over. Is it still the Icon Profiles that aren't getting loaded consistently? Everything else loads fine? Thanks! Apr 9, 2021 • #14
CClark1 9 discussion posts	That is correct, everything else to my knowlege is being loaded correctly. Apr 12, 2021 • #15
	Hello, Could you try to create some custom settings (a window position profile, desktop icon profile, a trigger, etc.) on the computer that is having troubles loading the backup, export those settings through DisplayFusion, and try to import them on your original computer? Let me know what does/doesn't get loaded. Thanks! Apr 12, 2021 • #16
CClark1 9 discussion posts	This issue was found several months ago. I no longer have access to the original computer. After 60 days my company reimages them and as needed reassigns them. Apr 13, 2021 • #17
	Hello, Interesting, does your company manage settings on your computer as well? Thanks! Apr 13, 2021 • #18
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