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david hulett
14 discussion posts
I've been using DF for 10 years. Love it and I haven't had to use tech support for years, but starting within the last 2-3 weeks upon loading DF rearranges my desktop icons. Although I can have DF load a desktop icon profile this is a workaround. DF rearranges to the same positioning every time and I note that all of the icons are on monitor 2 which is set as primary. Prior to this issue I had no desktop icon profiles at all so I don't where it's pulling this icon positioning from.

I have an HP Envy desktop with Win 10 Pro version 10.18362.778. I have added no new apps but I'm thinking this started with the Windows update that was applied in late March. At least the timing seems about right.

Again, I've been using DF for a decade and this has never been an issue, but it is now.
Apr 17, 2020  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you have any desktop icons that are close to the bottom of the screen? I've seen this happen before when there are icons in the last row on the screen, and then when the work area changes from the DisplayFusion taskbar being added, windows shuffles them around because it resizes the desktop icon grid.
Apr 18, 2020  • #2
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david hulett
14 discussion posts
No. I had seen that in posts from a couple of years ago, it doesn't matter where they are, they are replaced in the same spot every time and it's no arrangement that I've ever used
Apr 18, 2020  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Apr 20, 2020  • #4
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tuftsanti
18 discussion posts
I wanted to resuscitate this thread as I'm having the same issue. On the latest (2004) Windows 10 and latest (9.7.1 Beta 2) DisplayFusion. I have dual monitor setup with taskbars on each, with different pinned icons on each taskbar. I keep one set of desktop icons on the left monitor and another set on the right monitor. Both monitors are Acer 27" in 1080p mode. Every time I reboot, some icons from the right (#2) monitor move to the left (#1) to fill up the remaining desktop space. I can restore the icon profile and back to normal, but then when I refresh the screen (right-click > refresh) they go back to crammed into the left monitor. Any resolution?
Jul 28, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's strange! If you exit DisplayFusion after loading the desktop icon profile, then refresh the desktop, do they still move back to the left monitor?

If so, do you have any other programs that might be dealing with the desktop icons, like Stardock Fences?
Jul 29, 2020  • #6
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david hulett
14 discussion posts
keith, somehow I missed your reply back in April. The problem still exists. I got around it by creating a desktop icon profile, but I've added several icons over the past few months and, of course, have to redo the icon profile each time. not a show stopper but am annoying pain nonetheless. attached is my info file.

I tested again today. I deleted the icon profile. move a couple icons to the secondary monitor. rebooted. when Windows loads the icons are in their proper place on both monitors. But just when the taskbar appears on my second monitor, the two icons jump back to the primary monitor and the recyle bin icon on the primary monitor also move a few inches to the right. Not that there is no problem with the taskbars. i'm talking about icons on the desktop.
• Attachment [protected]: DisplayFusionDebugInfo.zip [30,013 bytes]
Jul 29, 2020  • #7
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tuftsanti
18 discussion posts
Quote:
That's strange! If you exit DisplayFusion after loading the desktop icon profile, then refresh the desktop, do they still move back to the left monitor?

If so, do you have any other programs that might be dealing with the desktop icons, like Stardock Fences?


That is strange! I think this may be a Windows issue after all. I exited DF, refreshed and the icons smashed to the left screen. When I opened DF, they automatically went back as if I'd loaded the icon profile. This has only happened since the awful 2004 build of Windows was installed. Any indication of what it may be?
Jul 29, 2020  • #8
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david hulett
14 discussion posts
in my casee exiting DF does NOT move the icons back. they stay on the secondary monitor where I manually moved them. Start DF and they are moved back to the primary.
Jul 29, 2020  • #9
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tuftsanti
18 discussion posts
Strangely it seems to be back to normal now. Not sure at all what changed, maybe the latest beta? When I boot up all the icons are where they should be now.
Jul 31, 2020  • #10
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david hulett
14 discussion posts
no changes here. mine is still rearranging
Jul 31, 2020  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@david: Could you attach a screenshot of where the icons should be, and another one of where they end up after the taskbars load?
Aug 1, 2020  • #12
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david hulett
14 discussion posts
sorry it's been so long. In addition to the two screen shots I was able to do a screen capture video showing the icons jumping back and forth when starting and exiting display fusion
• Attachment [protected]: Recording #2.mp4 [6,626,395 bytes]
Sep 15, 2020 (modified Sep 15, 2020)  • #13
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david hulett
14 discussion posts
sorry it's been so long. two files attached. one before DF loads, one after. as mentioned before I'm getting along by using the desktop icon profile. but that is a workaround that shouldn't, and didn't used to be required.
• Attachment: after DF loads.png [8,739,666 bytes]
after DF loads.png
after DF loads.png
• Attachment: correct icon spacing .png [8,739,181 bytes]
correct icon spacing .png
correct icon spacing .png
Sep 15, 2020  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@david: Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Sep 16, 2020  • #15
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david hulett
14 discussion posts
I sent the trouble shooting info to you back on July 29th, but here it is again.
• Attachment [protected]: DisplayFusionDebugInfo.zip [31,817 bytes]
Sep 16, 2020  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah, sorry about that! I've tested here with your monitor setup and can't seem to reproduce this. Could you backup your DisplayFusion Settings (Settings > Options > Export) and attach them?
Sep 18, 2020  • #17
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david hulett
14 discussion posts
file attached and now another issue presented itself. When this all started the workaround was to create a desktop icon profile. while trouble shooting this issue I had deleted it for testing. I created it again and now, although it works, it doesn't load upon startup so I have to manually load it each time....
• Attachment [protected]: DisplayFusion Backup (2020-09-19 @ 08-13, 9.7.0.0, HPENVY, SettingsWindow).reg [159,322 bytes]
Sep 19, 2020  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you assign the Desktop Icon Profile to the Monitor Profile that's currently loaded, then it will automatically apply the Desktop Icon Profile on Startup.

I still can't reproduce the issue with the icons moving here unfortunately. If you right-click the desktop and enable "Align icons to grid" in the View sub-menu, then move the icons away from the bottoms of both screens, does that make any difference?
Sep 22, 2020  • #19
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david hulett
14 discussion posts
Keith, finally getting to the bottom of it. I already had the icons set to "align with grid". But what I discovered was that DF moves the icons on both monitors down slightly when loading. I'd estimate about 1/4 of the grid size. If I move the icons to the next grid up, the icons stay still. it seems like when they are set at the bottom grid line when DF tries to move them down it can't so it shifts them to the other monitor. A small quirk but now that I know what the issue is, I'll change my layout slightly to accomodate.
Sep 29, 2020  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent! It's actually Windows that's changing the grid size/alignment when the DF taskbar is added, due to the desktop "work area" size changing because of the space reserved for the taskbar. Glad to hear you were able to work around it though, please let us know if you have any further questions at all.
Sep 30, 2020  • #21
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