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Jay Dub568443
4 discussion posts
I'm having a minor issue that I hope there is a simple solution for. I'm using DisplayFusion Pro v7.1 on Windows 7 Home Premium. I'm having an issue with the DisplayFusion Photo Screen Saver. The settings are:
- Allow DisplayFusion to manage screensaver
- DO NOT require password after screen saver
- Screen saver at windows login screen: No Screen Saver

Everything works exactly as I'd hoped, but when the screen saver is interrupted (eg move the mouse to end it) a Windows dialog pops up stating that DisplayFusion has stopped working. The options are then to stop the program, debug the program, or check online for a solution.

Selecting debug the program takes care of it, and I experience no other issues, but I don't think I should have to click debug every time I resume. The issue does not occur with the preview button in DisplayFusion, only when the screen saver activates organically.

Is this a known issue? Are there any known solutions? Is any other information needed?

Thank you.
Jun 17, 2015 (modified Jun 18, 2015)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I wasn't able to reproduce this here in Windows 7, or Windows 10. Would you be able to send me a screenshot of your DF Settings > Screen Savers tab?

Also, does it happen every time, or only occasionally?
Jun 18, 2015  • #2
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Jay Dub568443
4 discussion posts
Hi Keith, thanks for the quick response. Screenshots of the DF settings are attached.

The issue occurs the vast majority of the time, but not quite every time. I'm not sure what causes the issue to abate, but it does reliably return after each system reboot.

I should note that DF is installed at C:\Program Files (x86)\DisplayFusion\ (a solid state drive containing the OS), while the pictures used by the screensaver are located on the D drive, as indicated in DF_Settings2.png attached.
• Attachment [protected]: DF_Settings1.png [295,263 bytes]
• Attachment [protected]: DF_Settings2.png [16,052 bytes]
Jun 18, 2015  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I can't seem to get this to happen here, even with your settings. Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the DisplayFusion Settings > Troubleshooting tab
  • Click the Copy to Clipboard button
  • Open Notepad, paste the text, and save the file
  • Reply with the text file attached
Jun 19, 2015  • #4
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Jay Dub568443
4 discussion posts
The trouble shooting info is attached. The only other potentially unusual thing that I can think of is that the folder from which screen saver images are drawn contains ~1.8 gigs of images, a little over 3,000 images. Could this be causing crashes? Thank you very much for your prompt responses.
• Attachment [protected]: 20150620 DF Settings.txt [70,313 bytes]
Jun 20, 2015  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Oh interesting! I don't believe that should make a difference, but would you be able to try a folder with just a few images in it to see if that makes any difference? Make sure to set it on both monitors.
Jun 23, 2015  • #6
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Jay Dub568443
4 discussion posts
Hi Keith,
I'm sorry for being so delayed in my response. The screensaver folder would not change over at first, but after resetting it a few times it seems to have switched and resolved the issue. Any idea what maximum number/size of folder contents will run without issue? Thanks for your help!
Aug 16, 2015  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, glad to hear you were able to get it sorted out! In theory, there shouldn't be a maximum number of folders and files :)
Aug 20, 2015  • #8
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