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Samuel GASTON
2 discussion posts
Hi,

I'm using Windows 10 Pro 22H2 and DF 11.0 Beta 2.

I have a strange behaviour : taskbar disappears on second monitor frequently. I must use contextual menu on systray to disable then enable taskbar to view it on my second monitor.

Taskbar settings are :
    all taskbars display relevant windows

Debug info file is joint

Any luck to be corrected in further beta version, or should i reverse to stable 10 version ?

thanks

PS : sorry for my english writing, i'm French, and my english dates from my (so far) school years, Google translate sometimes help, but i wrote this topic without any help from GT
• Attachment [protected]: DisplayFusionDebugInfo.zip [103,756 bytes]
Feb 12, 2024  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We have a similar issue on our list to look into for our next beta, we'll let you know if we have anything further on it going forward.

Thanks!
Feb 13, 2024  • #2
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta that should fix this up, you can grab it here: https://www.displayfusion.com/Download/Beta/. Please let me know if you run into any issues after updating.
Mar 20, 2024  • #3
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drohm
4 discussion posts
Hi, I'm using 11 Beta 3 and I'm still having this issue as well. After an unknown amount of time, the taskbar on my second monitor disappears and the way I get it back is to click the "Restore Down" button on the application on that monitor and then the DisplayFusion taskbar launches and is then visible. I do that with whatever application is maximized on that monitor and the taskbar relaunches. Very strange, but I'm on the latest beta and the problem still exists.

Doug
Mar 24, 2024  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
The next time this happens, can you open Task Manager > Processes, right click DisplayFusion and select "Create Memory Dump File" and send it over?
Mar 25, 2024  • #5
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drohm
4 discussion posts
Where do you want me to upload the dump file? The dump file (zipped) is 226MB.
Mar 25, 2024 (modified Mar 25, 2024)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Mar 26, 2024  • #7
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drohm
4 discussion posts
Thanks, file was uploaded.
Mar 27, 2024  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, we'll take a look at it and let you know if we need any other info.
Apr 3, 2024  • #9
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Dale123
6 discussion posts
I also have this problem.

For at least 2-3 weeks (might be longer), I have been periodically losing the taskbars on all 5 non-primary monitors. Originally every few days, but getting more frequent - less than 6 hrs after reboot today.

I was originally running v 10.1.2. I upgraded to v11.0 beta 3 a few days ago, but still same problem.

I maintain a sequence of weekly bootable backup disks. So this morning, I tried reverting to my disk from 19 March (i.e. back to v 10.1.2). No good, lost the taskbars atter less than six hours.

Sometimes, I have been able to get the taskbars back by: Display Fusion in system tray / Multi-monitor taskbars / Enable all taskbars.

Other times, the Display Fusion icon has disappeared from the system tray after the crash, and I have to reboot.

Since reverting to v 10.1.2 didn't help, I am now back on my latest disk with v 11.0 beta 3.

I've uploaded a memory dump captured just after the last crash (on v 10.1.2), with my ID Dale123 in the file name.
Apr 4, 2024  • #10
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Dale123
6 discussion posts
All non-primary taskbars disappeared again.

I think it it happened overnight this time, when the mouse and keyboard were not being used.

Because this seems possibly different, I tried uploading another memory dump. But it's 840 MB (presumably because longer time since last crash) so the uploader refused.
Apr 6, 2024 (modified Apr 6, 2024)  • #11
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Dale123
6 discussion posts
Just happened again, about an hour after I last did "Multi-monitor taskbars / Enable all taskbars". I wasn't using keyboard or mouse when it happened.

I also see "Multi-Monitor Taskbars / Reset All Taskbars"...is that a better choice perhaps?
Apr 6, 2024  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Those dumps aren't showing anything unfortunately, could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Apr 15, 2024  • #13
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Samuel GASTON
2 discussion posts
Hi

Sorry for late reply, didn't have enough time to test.

Still same problem, but i've changed my hardware (keep my SSD with same Win10 install), but i think i'll go to migrate to Win11

I'll make some other tests before migrating, and i'll post dump here soon

Thanks you for taking on you time to find a solution for our problem.

Kind regards

Samuel
Apr 15, 2024  • #14
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