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Save up to 50% on our desktop apps during our Year End Sale!Save up to 50% on our desktop apps during our Year End Sale, including DisplayFusion, ClipboardFusion, FileSeek, LogFusion, TrayStatus, and VoiceBot!Save up to 50% on our desktop apps during our Year End Sale!

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Lukasz Przenioslo
28 discussion posts
Hello there,
I am using a Windows 10 based laptop. I have noticed that both Clipboard and Display Fusion programs freeze my PC for 1-2 secs whenever they are turned on. The same happens when I open the Display Fusion settings from the tray: The loading "blocks" in the left bottom corner keep freezing- then finally the settings menu shows up. It will freeze again for a sec after I save the changes.

It is interesting to see a similar behavior in both Binary Fortress applications. What could be the cause of this issue? It is very irritating. I would appreciate all help!
• Attachment: Untitled.png [92,699 bytes]
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Jan 20, 2022  • #1
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Lukasz Przenioslo
28 discussion posts
I tried to run the *.exe file via command line with Priority set to /Low, but that only extended the time for which the app turns on and made it freeze the PC for longer...
Jan 20, 2022  • #2
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Lukasz Przenioslo
28 discussion posts
More interesting info: I have removed the current Clipboard fusion and installed this one: https://www.clipboardfusion.com/OldVersion/
Does not freeze my PC and works very fast... I would appreciate all help.
Jan 20, 2022  • #3
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Lukasz Przenioslo
28 discussion posts
I now went up to Clipboard Fusion version 5.5.1- it also works correctly...

I need to keep looking for previous versions on CLipboard and Display fusion on some 3rd party websites- is there an official place where I can manually check each previous versions (portable would be best for testing)?
Jan 20, 2022 (modified Jan 20, 2022)  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Lukasz,

If you turn on "Disable System Hooks (Shell)" in the advanced settings in both applications, does the issue persist after a restart?

Thanks!
Jan 20, 2022  • #5
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Lukasz Przenioslo
28 discussion posts
Hi and Thank you for the answer,
Unfortunately did not help (tested on Clipboard fusion). Currently I am using Clipboard fusion version 5.6 and Display fusion 9.3. They both not only not freeze my PC, but I think they also work faster than the newer versions (load faster etc.).
Jan 20, 2022  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Lukasz,

Interesting, I've attached links to the versions in between 5.6 and 5.9.1. Can you try those out and let me know how they work?

Thanks!

v5.7.0: https://www.binaryfortress.com/Data/Download/?DownloadID=8955242c-a1c5-412d-9ecd-b3355028c415&Log=0

v5.8.0: https://www.binaryfortress.com/Data/Download/?DownloadID=a9e1992f-558d-4717-bfc8-521fea39c3e1&Log=0

v5.9.0: https://www.binaryfortress.com/Data/Download/?DownloadID=3f42c837-5b71-4884-ba87-c5fbfc580122&Log=0
Jan 21, 2022  • #7
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Lukasz Przenioslo
28 discussion posts
Hi Owen, so:
- 5.9.0: freezes,
- 5.8.0: freezes,
- 5.7.0: does not freeze the PC.
So the changes done in the 5.8.0 ver had to include the issue.

Can we do the same exercise for Display fusion?
Jan 21, 2022 (modified Jan 21, 2022)  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Lukasz,

Interesting, DisplayFusion betas attached below.

Thanks!

v9.4: https://www.binaryfortress.com/Data/Download/?DownloadID=6cb9d20a-443c-46af-95d0-8b6265547bd9&Log=0

v9.5: https://www.binaryfortress.com/Data/Download/?DownloadID=468541db-df1d-4c92-9bde-4087c291f656&Log=0

v9.6: https://www.binaryfortress.com/Data/Download/?DownloadID=f8937359-4186-4254-8648-9f65cc1914ce&Log=0

v9.7: https://www.binaryfortress.com/Data/Download/?DownloadID=34204533-0a63-442a-84af-63025d8cabdd&Log=0

v9.8: https://www.binaryfortress.com/Data/Download/?DownloadID=b33adfbc-22bd-49f7-bbbe-528ca6b9fd76&Log=0
Jan 24, 2022  • #9
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Lukasz Przenioslo
28 discussion posts
But these are new versions. Can you provide the previous versions? Or is there something you suspect might fix the problem in the next versions?
Jan 25, 2022  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Lukasz,

You mentioned v9.3 is working for you correct? These are the versions from 9.3 up to our latest version v9.9, so you should be able to test them one by one to see where it broke.

Thanks!
Jan 25, 2022  • #11
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Lukasz Przenioslo
28 discussion posts
Correct, my bad, sorry.
So I started with installing v9.8 and went down until it stopped freezing. I ended up with 9.6. So I have noticed that the difference between 9.6 (non freezing) and 9.7 (freezing) is the new splash screen when opening settings. Issue is that the PC freezes not only on settings opening, but also at program starting. It might be a similar case for Clipboard fusion (splash screen differences).
Jan 25, 2022  • #12
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Lukasz Przenioslo
28 discussion posts
Hi Owen,
Any feedback on the case? The devs are on track what could be the issue :)?
Feb 1, 2022  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Lukasz,

Interesting, can you try out the ClipboardFusion version below and let me know if you can reproduce the issue there?

Thanks!

v5.8 beta 1: https://www.binaryfortress.com/Data/Download/?DownloadID=4c5d48a2-d3e5-4745-82bc-cd8c45d02e1c&Log=0
Feb 1, 2022  • #14
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Lukasz Przenioslo
28 discussion posts
Hello,
Sorry for the late answer- this version works correctly! What was changed? Can we do the same for the Display fusion app?

Thanks!
Feb 5, 2022  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We'll have to do a code review to see what changes we made. Attached below are some betas in between 9.6 and 9.7.

Thanks!

9.7 Beta 5: https://www.binaryfortress.com/Data/Download/?DownloadID=e5970a6b-1dca-4916-b0a6-4a96d0b90a3e&Log=0

9.7 Beta 10: https://www.binaryfortress.com/Data/Download/?DownloadID=4f62e7f8-c2c8-46d7-b07f-aaf2ad89ac64&Log=0

9.7 Beta 15: https://www.binaryfortress.com/Data/Download/?DownloadID=10ef05a3-b0b6-4a20-a873-0f3cb72cb6ac&Log=0

9.7 Beta 19: https://www.binaryfortress.com/Data/Download/?DownloadID=fe5d88ab-0d29-476e-829e-332e9e25b024&Log=0
Feb 8, 2022  • #16
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Collin Chaffin
69 discussion posts
Can I please have a link for 10beta11? Can you please consider pinning a thread with the last few running betas, for the (somewhat frequent) case we get a bad beta (10beta12 in my case) and need to roll back? Thanks!
Collin Chaffin's profile on WallpaperFusion.com
Feb 9, 2022  • #17
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Lukasz Przenioslo
28 discussion posts
Hi Owen,
9.7 Beta 19 works correctly, thanks.
Feb 10, 2022  • #18
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Lukasz Przenioslo
28 discussion posts
Hi there,
I was a bit too fast is mentioning the latest working versions (still hangs). Sorry for that. Will evaluate them again today and update.
Feb 17, 2022  • #19
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Lukasz Przenioslo
28 discussion posts
Yes I confirm, none of the new betas fixed my problem, I need to rollback to the old versions...
Feb 17, 2022  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Just to clarify, ClipboardFusion v5.8 Beta 1 and DisplayFusion v9.7 Beta 19 still had issues? Rolling back to v5.7 and v9.6 work again?

Thanks!
Feb 23, 2022  • #21
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Lukasz Przenioslo
28 discussion posts
Hi Owen,
That's exactly right. These versions work correctly for me.
Feb 27, 2022  • #22
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Okay, could you try these DisplayFusion betas and let me know how they work for you?

Thanks!

9.6.2 Beta 1: https://www.binaryfortress.com/Data/Download/?DownloadID=a5520c13-17f5-4e70-8995-835a4ce7bfda&Log=0

9.7 Beta 3: https://www.binaryfortress.com/Data/Download/?DownloadID=b797090f-1116-4a41-8786-cacb41cd435e&Log=0

9.7 Beta 4: https://www.binaryfortress.com/Data/Download/?DownloadID=031cf57c-c8d9-46b8-b068-42a7167ceb4b&Log=0

If the other 9.7 betas tested earlier had no improvements, one of these should tell us where the problem lies.
Mar 3, 2022  • #23
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Lukasz Przenioslo
28 discussion posts
Hi Owen,
Sorry for the late reply. The latest provided beta is working correctly.
Mar 25, 2022  • #24
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Lukasz,

Ah interesting, that's 6.0 Beta 1 that fixed it for you?

Thanks!
Mar 28, 2022  • #25
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Lukasz Przenioslo
28 discussion posts
9.7 Beta 4
Mar 28, 2022  • #26
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Okay thanks for confirming. We've released 6.0 Beta 1 with some changes that might help here, can you try it out and let me know if there's any improvement? Here's the link: https://www.clipboardfusion.com/Download/Beta/

Thanks!
Mar 28, 2022  • #27
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Lukasz Przenioslo
28 discussion posts
Hi Owen, this version still frezees my pc at startup
Apr 6, 2022  • #28
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Okay so if I have this right:

DisplayFusion 9.7 Beta 4 works fine, but Beta 5 doesn't

ClipboardFusion 5.7 works fine, but 5.8 Beta 1 doesn't

Is that correct?
Apr 7, 2022  • #29
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Lukasz Przenioslo
28 discussion posts
hi Owen,
yes, thats correct.
Apr 7, 2022  • #30
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've made some changes in our latest beta that might help here, can you update and let me know if the issue persists?

Thanks!
Jan 13, 2023  • #31
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Lukasz Przenioslo
28 discussion posts
Hi,
Thanks. I tested it and the issue still persists.
Jan 13, 2023  • #32
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Strange, we took a look at the code but couldn't find any major changes that might effect this. Could you send me over a video of the issue happening?
Jan 26, 2023  • #33
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Lukasz Przenioslo
28 discussion posts
there isn't much to see there- in that vid I would make circles woth my cursor. at some point, during app starting the cursor would freeze few times. thats it.
Jan 26, 2023  • #34
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Jan 30, 2023  • #35
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Lukasz Przenioslo
28 discussion posts
Hi,
Ok, I will test this today and let you know. Thanks.
Jan 31, 2023  • #36
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Lukasz Przenioslo
28 discussion posts
https://www.dropbox.com/s/8plv2waomsb7xiz/DisplayFusionDebugInfo.zip?dl=0
Jan 31, 2023  • #37
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. On our latest DisplayFusion beta, if you disable all 3 hooks in the advanced settings, does that fix it up?
Feb 7, 2023  • #38
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Lukasz Przenioslo
28 discussion posts
Hi,
If by all 3 hooks you mean these from the attachement, then that did not help.
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Feb 8, 2023  • #39
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting, could you run through the DisplayFusion Settings window and disable each setting 1 by 1 to see if something in particular causes it? Try disabling things like taskbars, triggers if you have any, monitor fading, Alt+Tab, etc.
Feb 9, 2023  • #40
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