Stefan83
5 discussion posts
Hello there,
i noticed some issues with using Display Fusion (11.0.5 / 11.0.4). For me the programm crashes every 30 min. or or better the explorer.exe crashes and restart.
As i noticed it yesterday, i tried an older Version (11.0.4), but also there it crashed. I thought maybe its the Windows-Update from Windows 11 (24H2), but when i close DisplayFusion the explorer.exe didnt crashed as well.
Does anyone noticed that issue too or i am the only one?
I also checked the event viewer at windows control, i havent did a log file in DisplayFusion yet. But so far here the log from Windows in german:
Fehlerhafter Anwendungsname: Explorer.EXE, Version: 10.0.26100.2454, Zeitstempel: 0xdc9c700e
Fehlerhafter Modulname: AppHook64_C7DD1F03-A818-4CCB-A7EE-952635509CDB.dll, Version: 11.0.0.7, Zeitstempel: 0x6751e35f
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000003882c
Fehlerhafte Prozess-ID: 0xC034
Fehlerhafte Anwendungsstartzeit: 0x1DB5917AA293E8D
Fehlerhafter Anwendungspfad: C:\WINDOWS\Explorer.EXE
Fehlerhafter Modulpfad: D:\Program Files\DisplayFusion\Hooks\AppHook64_C7DD1F03-A818-4CCB-A7EE-952635509CDB.dll
Berichts-ID: 3cd52e5f-e354-45dc-8946-e6dd8f0bc504
Vollständiger Name des fehlerhaften Pakets:
Fehlerhafte paketbezogene Anwendungs-ID:
If you head to C:\Users\(YourUser)\AppData\Local\CrashDumps, is there anything listed for DisplayFusion? If so, could you send over the latest file?
Stefan83
5 discussion posts
Well there is no file in that folder, for a possible crash from DisplayFusion. To complete it, DisplayFusion as app doesnt crash, its more that there is some issues i noticed, that it seems displayfusion restarted every 30 minutes the windows explorer.
At the moment i didnt used DisplayFusion for some days, i had it run for a half hour maybe now, but no crash so far right now. I will watch at it, if there will happend something.
Edit: Right now it crashed again, and the explorer restarted.
In the CrashDumps - Folder from windows, isnt such file maybe because DisplayFusion doesnt crash at all.
Well the logfile from Windows again. If i turn off DisplayFusion, what i had some days, it didnt crash.
Fehlerhafter Anwendungsname: Explorer.EXE, Version: 10.0.26100.2454, Zeitstempel: 0xdc9c700e
Fehlerhafter Modulname: AppHook64_C7DD1F03-A818-4CCB-A7EE-952635509CDB.dll, Version: 11.0.0.7, Zeitstempel: 0x6751e35f
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000003882c
Fehlerhafte Prozess-ID: 0x463C
Fehlerhafte Anwendungsstartzeit: 0x1DB5B7B6259A0C1
Fehlerhafter Anwendungspfad: C:\WINDOWS\Explorer.EXE
Fehlerhafter Modulpfad: D:\Program Files\DisplayFusion\Hooks\AppHook64_C7DD1F03-A818-4CCB-A7EE-952635509CDB.dll
Berichts-ID: 812e47f3-ec7a-44cb-928e-dd821cf3ca96
Vollständiger Name des fehlerhaften Pakets:
Fehlerhafte paketbezogene Anwendungs-ID:
22 days ago (modified 22 days ago)
•
#3
Stefan83
5 discussion posts
After i reply this thread, the explorer crashed again. I tried to upload the log-file but it didnt work. So i will send the log file via mail to your support mail, hope it could help you.
Stefan83
5 discussion posts
Sorry for the late reply, here is the DebugInfo (FYI: I havent used DisplayFusion since last crash, i just export now the DebugInfo).
• Attachment [protected]: DisplayFusionDebugInfo.zip [216,446 bytes]
Stefan83
5 discussion posts
I had run the log in background, just before some min. it crashed again. I stopped the debug right now and export the zip-file. The crash happend at 10.01.2025 16:30:06.
• Attachment [protected]: DisplayFusionDebugInfo.zip [362,417 bytes]