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Bjørn Skarmark
9 discussion posts
After upgrade to the new Version 9.2.1, I noticed that wallpapers were messed up. Found it was because DisplayFusion no longer sees my second and third monitor. Version 9.2 worked fine. Windows10 sees the monitors correctly.

I tried re-installing the new version, and also a reboot just in case. No change when playing around with the monitor profile settings.

I have two monitors directly connected with displayport to my desktop, and the third (left, portrait oriented) is via a USB adapter.
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displayfusionmonitor.PNG
May 25, 2018 (modified May 25, 2018)  • #1
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J.E.J.
3 discussion posts
I have pretty much the same problem.

Two monitors connected via displayport.
Both worked fine under 9.1, after updating to 9.2.1 Displayfusion only detects one display.
-Windows 7

I'm just going to use 8.1.2 until this gets fixed.
May 25, 2018 (modified May 25, 2018)  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you guys download and run this utility, and send us the info (there's a button in the utility to do it). Please include the link to this topic in your message when you send it: https://www.displayfusion.com/Discussions/Post/?Topic=add73597-da33-4308-9d18-9df9476898a2

http://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest.exe

Thanks!
May 25, 2018 (modified May 25, 2018)  • #3
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Bjørn Skarmark
9 discussion posts
Quote:
Could you guys download and run this utility, and send us the info (there's a button in the utility to do it). Please include the link to this topic in your message when you send it: https://www.displayfusion.com/Discussions/Post/?Topic=add73597-da33-4308-9d18-9df9476898a2

Thanks!


Err...which utility? :P
May 25, 2018  • #4
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Jim Parzych1
5 discussion posts
Same issue, updated this morning, second monitor not recognized. Reboot does not fix
May 25, 2018  • #5
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J.E.J.
3 discussion posts
Do I have to be running 9.2.1 for the utility to give you the information you need?

In that case I'm hoping the other two might step in, I'm currently running 8.2.1.
May 25, 2018  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
You don't need to be running 9.2.1, no.

Here's the link to 9.2 in case anyone needs it as well: http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusion-9.2.exe
May 25, 2018  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Quote:
Err...which utility? :P


Sorry! Updated the post above, and here it is as well: http://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest.exe
May 25, 2018  • #8
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John Tilly
2 discussion posts
Same issue here. DF broke after update. WIndows shows 2 monitors, but DF shows one. All settings defaulted.
May 25, 2018  • #9
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Stefan Hepe
5 discussion posts
The link to 9.2 doesn't work... :(
May 25, 2018  • #10
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Jim Parzych1
5 discussion posts
I was able to download 9.2 by using this as the link

http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-9.2.exe

Installed this version and the multi monitor support is back
May 25, 2018  • #11
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Jim Parzych1
5 discussion posts
I then re-installed 9.2.1 and the issue is back. Re-installed 9.2 and monitors are again recognized
May 25, 2018  • #12
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lmerega
2 discussion posts
Very same here. Sent info as requested.
May 25, 2018  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, we've got a new test build ready that should fix this up. Could everyone give it a try? (including the folks who had this issue initially on 9.2 but not 9.2.1?
http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-9.2.2.exe
May 25, 2018  • #14
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Jim Parzych1
5 discussion posts
I have installed and confirmed that 9.2.2 does recognize multiple monitors
May 25, 2018  • #15
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Ray Yung
3 discussion posts
Quote:
Ok, we've got a new test build ready that should fix this up. Could everyone give it a try? (including the folks who had this issue initially on 9.2 but not 9.2.1?
http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-9.2.2.exe


Thanks, 9.2.2 fixed my problem. I has problem with 9.2.1 and never tried 9.2.
May 25, 2018  • #16
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J.E.J.
3 discussion posts
I’ll try it out when I’m back in the office on Monday, but I’m guessing the problem’s fixed.
Stellar customer service, I must say.
A +
May 25, 2018  • #17
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Bjørn Skarmark
9 discussion posts
v9.2.2 solved my issues. Thumbs up! :)
May 25, 2018  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks all, glad to hear it!
May 25, 2018  • #19
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lmerega
2 discussion posts
I can confirm 9.2.2 solved my issue too.
Thx

Luca
May 28, 2018  • #20
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