![]() Astroman 5 discussion posts
|
I'm running DisplayFusion Pro 9.7.1 on Windows 10 Pro build 19041.804. I have three monitors running individual background slide shows, rotating every three hours.
Sometimes when the computer wakes from sleep (usually overnight), it will show the backgrounds for a second or two and then transition as if it is going to display new backgrounds, but instead it just displays a black background. I can right-click and display the next slideshow background and a new one comes up, so it's not a big deal, but I wanted to let you know what I am seeing. 13 days ago
• #1
|
|
Hello,
Could you send me over a debug log? Here are the steps:
Thanks! 11 days ago
• #2
|
![]() Astroman 5 discussion posts
|
Sure, I just updated the logging level and will send it along when it happens. It doesn't happen every time, but it did reoccur when I woke the computer just now to check email.
11 days ago
• #3
|
![]() Astroman 5 discussion posts
|
OK, it happened this morning (2021/02/27 at roughly 9:40), and I've attached the debug file. I peeked through the log file and have one theory of the cause. My background slideshow uses local images, and my background images are on a network drive (Z: in the logs). I'm wondering if the network service on my PC hasn't awakened from sleep before the application tries to find another file. It starts searching for random pictures around line 6273, but then file not found errors start occurring at line 6306.
It would also explain why I can just manually advance the slide show and it works - the network is back up by the time I do this. • Attachment [protected]: DisplayFusionDebugInfo.zip [182,938 bytes]
8 days ago
• #4
|
|
Hello,
Thanks for sending that over. Interesting note about the network! If you open up your "Sign-in" options in Windows, do you have "Use my sign-in info to automatically finish setting up my device after an update" enabled? Thanks! 5 days ago
• #5
|
![]() Astroman 5 discussion posts
|
Quote: If you open up your "Sign-in" options in Windows, do you have "Use my sign-in info to automatically finish setting up my device after an update" enabled? Yes, that is enabled. 5 days ago
• #6
|
|
Hello,
When the issue happens, if you open up task manager and restart "Windows Explorer" in the processes tab, does that fix it? Thanks! 5 days ago
• #7
|
![]() Astroman 5 discussion posts
|
Nope, the screen stays black when I restart Explorer.
(Just so this isn't forgotten, right-clicking the display background and clicking on "DisplayFusion -> Load Next Wallpaper Slideshow Image" works in bringing up a new set of images.) 3 days ago
• #8
|
Was this helpful? | |