df_issue
4 discussion posts
I am using DisplayFusion Pro 9.7.1 on a win10 Enterprise 2004 (10.0.19041).
Displayfusion stops working 2-3- times a day and I cannot reproduce the issue.
Is this a known issue? Any workaround available?
I attached a L1 log file of one of those crashes.
Crash took place after 2021/01/19 13:49:08.4056.
I restarted Display Fusion some minutes later.
• Attachment [protected]: DisplayFusion.zip [195,990 bytes]
Hello,
Does this happen when you try to load a certain feature, or is it random?
Thanks!
df_issue
4 discussion posts
Unfortunately I did not identify any pattern, so it seems to me being random.
Hello,
Is there an error given when it crashes, or does it end silently?
Thanks!
df_issue
4 discussion posts
It just stops working silently without any error.
I need to stop the process on OS level and then start DisplayFusion again.
Then again everything is fine.
... until it sops working again.
Hello,
Could you send in a support request via the DF Settings > Help > Support Request button, so we can look into this further?
Thanks!
df_issue
4 discussion posts
Hi,
I did not find any help button or support request button.
Some settings are managed by my company's system administrator. So maybe these buttons are not enabled.
'Troubleshooting' is available.
How can I proceed?
Hello,
You can send one in here as well: https://www.displayfusion.com/Support/#contact
Thanks!
