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If you are experiencing any issues with your desktop wallpaper or taskbar buttons
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User Image
Michael Wallner11865
6 discussion posts
Hello DisplayFusion Support Team,

I'm running DisplayFusion Pro 12.1.1 on Windows and I'm experiencing an issue with a Window Position Profile.

Issue:
I created a Window Position Profile ("Wallner") that stores the positions/monitors of several windows (Chrome, DisplayFusion Settings, PDF-XChange Editor, eM Client, ZKalk.exe). I assigned a hotkey (SHIFT+<) to load this profile.

When I press the hotkey, DisplayFusion shows the notification "Window Position Profile Loaded", but none of the windows actually move to their saved positions. Nothing happens beyond the notification.

Troubleshooting steps I've already taken:
- Confirmed all windows saved in the profile were open at the same time when testing the hotkey - still no effect.
- Loaded the profile via the tray icon menu instead of the hotkey, to rule out a hotkey conflict - same result (notification shown, no windows moved).
- Ruled out an admin-rights conflict - none of the affected applications are set to "Run as administrator".
- Confirmed native window dragging between monitors works perfectly (tested with PDF-XChange Editor), ruling out a Windows/driver-level issue.
- Created a separate custom Function ("Manage Windows" with a Monitor action, target: active window) with its own test hotkey, purely to move the active window to a specific monitor. This test function works flawlessly - so the core "move window" functionality is confirmed to work correctly.
- Since the base move function works, the issue seems specific to the Window Position Profile itself, so I deleted and re-saved the profile ("Wallner") with the current window layout. After re-saving, the hotkey and monitor-profile assignment were reset (empty), and the hotkey still only shows "Window Position Profile Loaded" without moving any windows.

Setup details:
- DisplayFusion Pro version: 12.1.1
- Windows user account: "walln"
- Monitor/screen profile in use: "Wallner" (4 monitors: 2, 1.1, 1.2, 3)

Could you let me know whether this is a known bug, and if there's a fix or workaround? Happy to provide logs or further details if needed.

Thank you in advance for your help.

Best regards,
Mike
27 days ago (modified 27 days ago)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
This isn't a known bug and definitely not expected behaviour. Could you send us a debug log for this issue?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and then click "Clear Log"
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Thanks!
26 days ago  • #2
User Image
Michael Wallner11865
6 discussion posts
Hi

Time 7:12
• Attachment [protected]: DisplayFusionDebugInfo.zip [535,689 bytes]
26 days ago  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I don't see anything unusual there. Could you attach a copy of your DisplayFusion Settings? You can export them with DisplayFusion Settings > General > Export.

Thanks!
22 days ago  • #4
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Michael Wallner11865
6 discussion posts
Thanks for your feedback, just so you know I'm using the Pro version, backup file attached.
• Attachment [protected]: DisplayFusion Backup (2026-08-18 @ 04-57, 12.1.1.0, DESKTOP-3M1FR5U, SettingsWindow).reg [238,968 bytes]
22 days ago  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you edit the Window Position Profile, and disable the "Window Text" condition for the entry in the profile, does it work? Make sure to click OK on the edit window and close the settings window before testing.

Thanks!
21 days ago  • #6
User Image
Michael Wallner11865
6 discussion posts
Thanks
Yes, it works, but unfortunately there's a delay of about 15–20 seconds.
21 days ago  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you have a lot of application windows open when you load the profile?
20 days ago  • #8
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Michael Wallner11865
6 discussion posts
Hi
No, and it has worked before.
Actually, it would be better anyway if the windows weren't all jumbled up after the screens were reactivated—then you wouldn't have to reload the profile every time.
20 days ago  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Haha that would be nice but that's a Windows thing. I do believe they've fixed up that issue in Windows 11 though.

When you load the Window Position Profile manually, does it still take 15-20 seconds before it moves the window?
19 days ago  • #10
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Michael Wallner11865
6 discussion posts
yes
18 days ago  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send over a new debug log? It should have some timing information in it for us to look at, but the last log didn't have any.

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and then click "Clear Log"
  • Try loading the Window Position Profile using the DisplayFusion tray menu, note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Thanks!
18 days ago  • #12
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