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Michael Wallner11865
1 discussion post
Hello DisplayFusion Support Team,

I'm running DisplayFusion Pro 12.1.1 on Windows and I'm experiencing an issue with a Window Position Profile.

Issue:
I created a Window Position Profile ("Wallner") that stores the positions/monitors of several windows (Chrome, DisplayFusion Settings, PDF-XChange Editor, eM Client, ZKalk.exe). I assigned a hotkey (SHIFT+<) to load this profile.

When I press the hotkey, DisplayFusion shows the notification "Window Position Profile Loaded", but none of the windows actually move to their saved positions. Nothing happens beyond the notification.

Troubleshooting steps I've already taken:
- Confirmed all windows saved in the profile were open at the same time when testing the hotkey - still no effect.
- Loaded the profile via the tray icon menu instead of the hotkey, to rule out a hotkey conflict - same result (notification shown, no windows moved).
- Ruled out an admin-rights conflict - none of the affected applications are set to "Run as administrator".
- Confirmed native window dragging between monitors works perfectly (tested with PDF-XChange Editor), ruling out a Windows/driver-level issue.
- Created a separate custom Function ("Manage Windows" with a Monitor action, target: active window) with its own test hotkey, purely to move the active window to a specific monitor. This test function works flawlessly - so the core "move window" functionality is confirmed to work correctly.
- Since the base move function works, the issue seems specific to the Window Position Profile itself, so I deleted and re-saved the profile ("Wallner") with the current window layout. After re-saving, the hotkey and monitor-profile assignment were reset (empty), and the hotkey still only shows "Window Position Profile Loaded" without moving any windows.

Setup details:
- DisplayFusion Pro version: 12.1.1
- Windows user account: "walln"
- Monitor/screen profile in use: "Wallner" (4 monitors: 2, 1.1, 1.2, 3)

Could you let me know whether this is a known bug, and if there's a fix or workaround? Happy to provide logs or further details if needed.

Thank you in advance for your help.

Best regards,
Mike
13 hours ago (modified 13 hours ago)  • #1
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