Hello,

Strange! Do you have any triggers to fire on the Escape From Tarkov window when it's focused?

Thanks!

Feb 9, 2021  • #2

No, I have triggers completely disabled. Also this happens only if the game is in fullscreen mode. Borderless is fine, but it has worse FPS.

UPD: Also it stops happening if I disable DF's multimonitor task bar and use the Windows' multi taskbar instead.

Feb 9, 2021 (modified Feb 10, 2021)  • #3

Hello,

Interesting note about the taskbars. If you open up the Display Fusion settings and head to the Compatibility tab, can you add in the game and check off "Disable Display Fusion Taskbars while this application is running", and see if the issue persists?

Thanks!

Feb 10, 2021  • #4

Well, I did that, and when I open the game, taskbars on different monitors disappear. I can no longer click on the game icon on other monitors to maximize it. I can't test my issue because of that.
Clicking the icon on my main monitor works and worked fine before though.

Feb 11, 2021 (modified Feb 11, 2021)  • #5

Hello,

Ah sorry, my mistake, I mistyped the setting. Can you try enabling "Force Display Fusion to treat this as a full screen application", and see if the issue persists?

Full screen games should natively open on the primary monitor set in windows, so it sounds like Display Fusion isn't recognizing it as full screen. Let's try to enable that and see if it works (you can disable the setting I mentioned in my last post as well).

If that doesn't work, could you send me over a copy of your troubleshooting info while the game is running? I'll post the steps below:

• Open the Settings > Troubleshooting tab
• Click the "Export Info to File" button
• Reply with the file attached

Thanks!

Feb 11, 2021  • #6

Sadly it didn't help, game keeps jumping to the leftmost monitor. Here is the file you have asked for. Is it good, or do I need to switch DF to English for it to be more readable for you, sir?

• Attachment [protected]: DisplayFusionDebugInfo.zip [38,322 bytes]

Feb 12, 2021  • #7

Hello,

Thanks for sending that over, the language is fine

Just to confirm, that file was sent over while the application was running, correct?

Thanks!

Feb 12, 2021  • #8

Yes, it's called EscapeFromTarkov.exe

Feb 13, 2021  • #9

Hello,

Thanks for confirming that. Can you send me over a debug log as well? Here are the steps:

• On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
• Reproduce the issue and note the time so we'll know where to check in the log file
• Click the "Export Info to File" button on the Settings > Troubleshooting tab
• Reply with the file attached
• Disable debug logging after sending the log

Thanks!

Feb 17, 2021  • #10

Thank you for your response. At 04:00:01 I click on the game icon on a DF taskbar of my rightmost monitor, and it maximizes on my leftmost monitor, despite the fact that the game was previously opened on my middle monitor which is also set as the default monitor.

• Attachment [protected]: DisplayFusionDebugInfo.zip [98,505 bytes]

Feb 18, 2021  • #11

Hello,

Thanks for sending that over. We might have this fixed up in our next beta, so we'll be sure to let you know once it's been released.

Thanks!

Feb 22, 2021  • #12

Hello,

We've just released a new beta on our website. Can you try updating and see if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

Thanks!

Feb 24, 2021  • #13

I installed Beta 6 but no, it didn't help. The game switches monitors with and without "Force Display Fusion to treat this as a full screen application". The only thing that changed is the Battleeye Anticheat giving me this message when I start the game

• Attachment [protected]: photo_2021-02-25_03-03-42.jpg [12,801 bytes]

Feb 25, 2021  • #14

Hello,

Interesting, if you head back into those compatibility settings and disable application hooks for that program, what happens?

Thanks!

Feb 26, 2021  • #15

I have completely deleted the entry in the Compatibility section, but the Battleye still gives me the same message

Feb 27, 2021  • #16

Hello,

Let me re-word my last message: if you head back into those compatibility settings, add that program, and check off "disable application hooks", what happens?

Thanks!

Mar 1, 2021  • #17

I did that and battleye doesn't give me that warning anymore. Game still jumps to the first monitor with and without "treat app as a fullscreen app" thingy though.

Mar 2, 2021  • #18

Hello,

This is really strange, as it doesn't seem to be an issue with our hooks. I've added this to our list to look into and noted down your contact information. We'll be sure to let you know if we have any news on it in the future.

Thanks!

Mar 3, 2021  • #19