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Excel pinned on DisplayFusion taskbar, pinned and recent files do not show

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YANNIDIS
14 discussion posts
Just "upgraded" from Office 2019 to 365. Had to delete the old links and pin again the programs I use on each taskbar. It is ok with word but not with Excel. I get only the Displayfusion commands with right click but not the Files list. Very irritating for my workflow.
Any ideas?
16 days ago  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Does the issue persist if you pin excel to a Window taskbar as well, or does it only happen on the DisplayFusion taskbar?

Thanks!
16 days ago  • #2
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YANNIDIS
14 discussion posts
Windows taskbar is working well at the primary monitor. All the displayfusion taskbars have the problem.
15 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
15 days ago  • #4
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YANNIDIS
14 discussion posts
Please find atttached the debug file
• Attachment [protected]: DisplayFusionDebugInfo.zip [1,205 bytes]
12 days ago  • #5
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YANNIDIS
14 discussion posts
I setup up another screen configuration for my mobile setup. The Excel problem is always there,the other apps load correctly the recent files and the pinned ones when I right click. As I already wrote this happens with the Displayfusion taskbars, not the primary one. Did yoy manage to have a look at it?
11 days ago  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Strange, I can't seem to reproduce it on my end. Can you send me over a backup of your DisplayFusion settings? You can grab them in the Options tab, using the "Export Settings" button.

Thanks!
11 days ago  • #7
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YANNIDIS
14 discussion posts
Thanks for your assistance. Never had any problem before, DisplayFusion is getting better and better and more and more useful. Please find attached the settings. Also every time I right click on the Excel pinned item, there is also a slight delay till the menu opens. As I said I have the issue with Excel and not Word or Powerpoint
• Attachment [protected]: DisplayFusion Backup (2021-04-06 @ 18-44, 9.7.1.108, GRAM2, SettingsWindow).reg [2,499,286 bytes]
11 days ago  • #8
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YANNIDIS
14 discussion posts
Hi did you manage to have a look at my configuration file?
9 days ago  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

I did load the backup of your settings, but unfortunately I still can't seem to reproduce the issue. Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue (You can just right click excel on that taskbar) and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Could you also send me over a screenshot of the menu shown when you right click excel?

Thanks!
9 days ago  • #10
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YANNIDIS
14 discussion posts
Time I right clicked 18:31 (my local time, Central European). I clicked twice at difference monitors at the Excel pin and once on the Word that works. Please find attached the debug file and a screenshot. The equivalent screenshot from the main taskbar or from word has the recent files opened also
• Attachment [protected]: 2021-04-08_17-22-25.png [23,968 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [137,533 bytes]
9 days ago  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

It looks like that debug log didn't fully build. Could you try to send it over again?

Also, what version of DisplayFusion are you currently running?

Thanks!
8 days ago  • #12
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YANNIDIS
14 discussion posts
Time 20:43-20:44 Version 9.7.2 Beta 8
• Attachment [protected]: DisplayFusionDebugInfo.zip [244,383 bytes]
8 days ago  • #13
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YANNIDIS
14 discussion posts
I tried to reinstall Office, nothing improved. If I unpin the Excel from the Displayfusion taskbar and I move a new Excel window to the the monitor and click right then it works fine sometimes, I see the recent files and all the menu items. But after I pin it it stops working and there is always a slight delay in loading the menu. Did you manage to check the debug file? I also reinstalled DisplayFusion the standard versios and then again the beta. No change. Somewhere something is wrong with Excel and displayfusion in my laptop
8 days ago  • #14
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YANNIDIS
14 discussion posts
Hi Owen, did you manage to look at the debug files. Now it is doing intermittently, it is really strange, only with Excel.
4 days ago  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Sorry for the delayed response, I wasn't able to find anything in those debug logs. This is really strange, as I'm not too sure what would be causing this to happen specifically with Excel.

I'm going to send this over to our developers to have a look at, and see if they can see anything I missed. I'll keep you updated with any further information.

Thanks!
3 days ago  • #16
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YANNIDIS
14 discussion posts
I think I fixed it. Somehow the Excel jump-list was messed up. Strange was that the problem was only on Displayfusion taskbar. If I de-activated jump-lists in the settings then right click on the pinned Excel was instantaneous.So I went here
%APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

and deleted everything in the folder. Then I pinned again Excel on the displayfusion taskbar, opened Excel and pinned the recent files.
Everything works now. Thank you for looking a bit at it, hope my answer helps if anybody faces the issue again.
1 day ago (modified 21 hours ago)  • #17
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

That's really strange, glad to hear you found a solution though! I'm going to throw that one in my back pocket in case anyone else comes across something similar

Thanks!
22 hours ago  • #18
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