Explorer keeps crashing :(

Phil Worsley

3 discussion posts

Hi,
Had DisplayFusion for 8 years - no real issues. Since last patch Tuesday I've started getting repeated Explorer.exe Application errors. This got to the point I re-imaged my laptop - all cured. I use the laptop for work and have been busy and it's been nearly a week now with it all working OK. Today I installed DisplayFusion - Within 30 seconds of installing the current release the exact explorer crashing started again. Uninstalled DisplayFusion - problem has gone away.

Full error from Event Viewer
Faulting application name: Explorer.EXE, version: 10.0.19041.662, time stamp: 0x996782f8
Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d
Exception code: 0xc0000409
Fault offset: 0x000000000007287e
Faulting process ID: 0x2040
Faulting application start time: 0x01d6cfa370259c37
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report ID: 72f56d5b-768a-41ed-a81f-6ef451eae0f9
Faulting package full name:
Faulting package-relative application ID:

Dec 11, 2020 (modified Dec 11, 2020) • #1

Hi Phil,

Were you running our most recent beta version?

Thanks!

Dec 11, 2020 • #2

Phil Worsley

3 discussion posts

Latest production release. Had a look at the beta but nothing suggested this was fixed with that. Went wrong after the latest MS patches on top of 20h2 windows 10 release.
Thanks
Phil

Dec 12, 2020 • #3

Shwaffle

5 discussion posts

I just updated to 20H2 and am experiencing an explorer.exe crash loop as well. Killing DF causes the crashing to stop.

Running latest stable version.

Edit - Backed up my settings and updated to the beta channel, seems that 9.7.1beta9 stabilizes the issue. The icon changes are nice as well, but will I need to uninstall/reinstall to get back to stable once the issue has been resolved? I'd rather not stay on the beta channel.

Dec 12, 2020 (modified Dec 12, 2020) • #4

Hello,

We did have issues with explorer.exe crashing when edge was pulled on the main taskbar in 20H2. Our beta has solved this by leaving the edge icon on the windows taskbar when open on secondary monitors.

Microsoft seems to have fixed this up in their latest insider build, so once that is released publicly, everything should be back to normal.

@Shwaffle Nope, you should just be able to install it right over top.

Thanks!

Dec 14, 2020 • #5

laurin1

118 discussion posts

I had this same issue today on the latest beta, so I downgrade to stable, and of course it's crashing there as well.

https://www.displayfusion.com/Discussions/View/edge-on-both-taskbars-971-beta-5/?ID=7c7d0e6c-adef-4ccf-ac68-56c8f020aac6#6

I'll try the latest beta again, but this sucks.

Dec 23, 2020 • #6

laurin1

118 discussion posts

Also, downloads for the betas are taking a very long time.

Dec 23, 2020 • #7

The latest beta should fix it up but if not please let me know. Our downloads are served up through a CDN so I will check with them and see if there's anything wrong on their end.

Thanks!

Dec 24, 2020 • #8

laurin1

118 discussion posts

Well, it fixes the crash with the consequence of having Edge on both Taskbars....

Is that eventually going to be fixed?

Dec 24, 2020 • #9

So the bug is caused by removing Edge from the Windows taskbar in 20H2, but Microsoft has fixed it in a newer insider build of Windows. We have the workaround (leaving the Edge button on the Windows taskbar) set for 20H2 to whatever version that insider build is (can't remember off the top of my head), so when Microsoft releases 21H1, DF will automatically start removing the Edge button from the Windows taskbar again.

Dec 24, 2020 • #10

Phil Worsley

3 discussion posts

Sorry to hear that Duncan - to be honest I uninstalled Display Fusion back in 2020 as I lost confidence in it and never went back. Do hope your issue is resolved quickly

Apr 26, 2023 • #11

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Explorer keeps crashing :(