Explorer.exe crashes when connecting via Apache Guacamole RDP client

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ACiD GRiM

15 discussion posts

I have run into an issue that may be an edge case, so I'm happy to help with any troubleshooting.
I have been connecting to a Windows system for the last year using an RDP client without issue. However I've recently setup an Apache Guacamole service to let me connect from the internet if I don't happen to have my computer with me.
I've found that connecting to RDP through this system, the explorer.exe shell crashes ever 3 seconds until DisplayFusion is closed. I can also reconnect without issue as long as DisplayFusion isnt running
Operating system: Windows 11
Display Fusion: 10.0 Beta 6

Oct 29, 2021 • #1

Hello,

Could you send me over a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Oct 29, 2021 • #2

ACiD GRiM

15 discussion posts

I was able to connect with guacamole shortly after stopping display fusion a few times, but this appears to be another high quality window 11 bug.
I have the same issue with the official Android mobile app while display fusion is closed.

Oct 31, 2021 • #3

Hello,

Ah okay, thanks for the follow up. If you have any other questions, feel free to reach out to us.

Thanks!

Nov 2, 2021 • #4

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