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Hotkey for restoring Window Position Profiles stops working.

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Troy Jones
36 discussion posts
I'm on Win10, using version Pro 10.0 Beta 17. I've been using DF for years and this is a new problem, I think since this last beta.

Basically, I have a hotkey set to restore all of the windows the way I like them, using Win - ` to restore. This just... stops working after a time. It seems to be happening while I'm sleeping (I leave the PC on, only the monitors go into sleep mode, nothing else) and doesn't happen while I'm actively using the PC.

I've found that if I open the DF settings and go into the Window Position Profiles section and just click Apply again with no changes, things start to work again as expected.

Please let me know if I can provide you with any other information to help!

I've attacked the DF debug info just in case you wanted that too.
• Attachment [protected]: DisplayFusionDebugInfo.zip [306,314 bytes]
Sep 11, 2022  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Troy,

That's really strange! If you try to load the profile via the DisplayFusion Settings window or the tray icon before you click Apply, does that work?

Thanks!
Sep 12, 2022  • #2
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Troy Jones
36 discussion posts
I'll give this a try the next time it happens and let you know, thanks!
Sep 12, 2022  • #3
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Troy Jones
36 discussion posts
Ok, this happened again this morning. I tried what you said (Right clicked the tray icon, loaded the profile), and while the profile loaded and positioned my windows, the hotkey didn't work still. Basically I moved a bunch of the windows they get positioned, hit the hotkey, nothing.

So I right clicked the tray icon -> Window Position Profiles -> Manage Profiles -> Apply. And its working as expected again. I only have 1 profile, so I didn't even click on the profile name. I just clicked the apply button and it works.

Hopefully this helps a little. Again, please let me know if there is anything else I can provide to help!
Sep 14, 2022  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Sep 15, 2022  • #5
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Troy Jones
36 discussion posts
Ok, it happened again. Was 9:05pm PST. At 9:06pm PST I clicked the apply button and things worked again.

Debug log attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [329,038 bytes]
Sep 24, 2022  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Troy,

Thanks for sending that over. If you set a hotkey for another function in the DisplayFusion Settings > Functions list, does that also fail when your profile won't load?

Thanks!
Sep 28, 2022  • #7
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Troy Jones
36 discussion posts
Hey, sorry for the long delay, but was on vacation. Anyway, I tried some of the shortcut key combinations from the functions, and those still worked, and the shortcut I setup didn't. Again, worked fine when I hit Apply.
Oct 8, 2022  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just to clarify, the hotkeys for other functions on the Settings > Functions tab were working, even when the one for the Window Position Profile was not working?
Oct 11, 2022  • #9
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Troy Jones
36 discussion posts
Yes, that is correct.
Oct 11, 2022  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you set a different hotkey on the profile, something like Ctrl + Shift + F1, does this issue still happen? I'm pretty stumped but thinking that maybe it's related specifically to the Win + ` key combination that you have it set to currently, considering that other hotkeys stay working.
Oct 13, 2022  • #11
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Troy Jones
36 discussion posts
Switched to your recommended key combo. We'll see what happens.
Oct 13, 2022  • #12
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