Christophe CLAIR
4 discussion posts
Hello Hello,
I'm writing you this message because I can't change version at the moment because from beta 3 of version 10.1, I can't open Firefox, and I have to kill the task every time.
I don't know what's changed since version 10.1 beta 2, but this version works correctly with Firefox, while beta 3 and the current 4 have the same result of blocking Firefox.
Sorry if I can't be of more help.
thank you for your work over the years.
S.
Christophe CLAIR
4 discussion posts
Quote:
Could you send me a copy of your troubleshooting info? Here are the steps:
- Open the Settings > Troubleshooting tab
- Click the "Export Info to File" button
- Reply with the file attached
Hello,
I hadn't seen the feedback message ... I tested with beta 5 and I still have the same problem. I can't use Firefox on all versions of 10.1 after beta 2.
• Attachment [protected]: DisplayFusionDebugInfo.zip [57,925 bytes]
Thanks for sending that over. This is likely due to a compatibility issue with ESET. We have some changes coming in our next beta that might fix this up so we'll let you know once it's released.
We've released a new beta, could you try it out and let me know if the issue persists?
Christophe CLAIR
4 discussion posts
Quote:
We've released a new beta, could you try it out and let me know if the issue persists?
Hello Hello,
I've just tested Beta 6 and there's still a problem with Firefox.
The problem appears when I open the download window to indicate where to save the file. Firefox freezes and doesn't respond like before.
Sasmira.
• Attachment [protected]: DisplayFusionDebugInfo.zip [57,685 bytes]
Jul 13, 2023 (modified Jul 13, 2023)
•
#7
Ah, we'll have some more changes coming in out next beta to fix those save dialogs. We'll let you know once it's released.
We've released a new beta that might fix this up, can you try it out and let me know if the issue persists?
