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Licensing and customer service

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1 discussion post
First off, I wish there was a generic forum for general questions/issues. That being said, I paypaled payment for 2 licenses of Display Fusion Pro on 8/3. According to the website I should have received license keys within 24 hours. Never did. After a few days I went to the website and used the feature to re-send the keys. Never received them. Used for the form to send a message to support asking about them. Haven't ever heard back. I assume since I received my validation e-mail from these forums that there isn't some issue with Binary Fortress sending me e-mail. Not sure if this is typical but I really like the software and would love to get my permanent licenses. Not sure what I should do. Would be nice if there was a phone number so I could like, actually talk to someone about this.
Aug 11, 2010  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
I'm glad you posted here, I've been trying to contact you. I've emailed you 3 times over the last 2 days with no replies. Can you please email me from an alternate email address so we can discuss this further? jtackabury@binaryfortress.com On a side note, have you made sure to check your spam folder for my replies? :)
Aug 11, 2010  • #2
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
I've received your email, and responded to it. I just wanted to post here just in case it doesn't go through. I hope you get your license keys successfully this time! :)
Aug 11, 2010  • #3
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