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Logoff then Logon freequently required to get DisplayFusion to kick in

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21 discussion posts
Hi, I was testing this program and have noticed that after a full shut down / no power to the computer, when the system is started, DisplayFusion does not kick in...until you logg off then log back in... This only happens sometimes but kind of too often. The system has a passwordless master Administrator account with no other users. Updated Windows 8.1.
Sep 2, 2022  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
29 days ago  • #2
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21 discussion posts
Yes.
• Attachment [protected]: DisplayFusionDebugInfo.zip [27,583 bytes]
29 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. The next time this happens, can you check Task Manager > Details, and see if any DisplayFusion processes are running?

Thanks!
28 days ago  • #4
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I discovered I can reliably replicate the problem every time by doing a full power down.
When I start the PC again, the program is not running UNLESS I logoff then log back in.

Task Manager > Details shows
• Attachment [protected]: TaskManager.png [13,767 bytes]
28 days ago  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting, it looks like the processes are running. Does the tray icon appear when the issue happens?

Thanks!
27 days ago  • #6
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21 discussion posts
Yes, and moreover, the Wallpaper Preview shows as if everything is working fine, different wallpapers on three different screens, but in reality all screens have the same wallpaper, the main static one.
The other two monitors are set to rotate different wallpapers but in reality only show the same main screen static wallpaper.
All is fixed the moment you LOGOFF > LOG back IN.
Problem is reproducable only after you fully power off the system.
The system has no log in password. It never actually asks for log in.
• Attachment [protected]: TaskBar.jpg [34,732 bytes]
26 days ago (modified 26 days ago)  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Are there any other symptoms besides the wallpaper not correctly applying?

We've had a few customers have similar issues that were due to a corrupt trasncoded wallpaper. Can you follow the steps under the "the fix" section in this article and see if it helps: https://resolve.co.uk/blog/article/desktop-wallpaper/

Thanks!
23 days ago  • #8
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21 discussion posts
Thank you, I followed those directions, which by the way, if anyone is reading this post in the future and wants to try it, they should tell those people who created the fix, that the location of the fix is
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Themes

it is not

%USERPROFILE%AppDataRoamingMicrosoftWindowsThemes

but anyway, the fix does not help with this problem, which I can test for you in the future, which can be replicated on all versions 8.0.0 through latest 10 Beta.

It happens only if you do a full complete shut down. They system has no password and no log in requirements.

The moment you log OFF then log back in, this problem goes away.
23 days ago  • #9
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E B1
21 discussion posts
I have also discoverfed thaty Rebuilding Windows Icons ALSO FIXES the porblem just like logging off does.
I usually run this .bat file on Windows 8.1:

Code

@echo off
taskkill /IM explorer.exe /f
cd /d %userprofile%\AppData\Local\Microsoft\Windows
del /f /s /q Explorer\IconCache *.*
start explorer.exe


On WIndows 10 it is:

Code

@echo off
set iconcache=%localappdata%\IconCache.db
echo.
echo Please SAVE ALL OPEN WORK before continuing.
echo.
echo It will take a few seconds for icons to reappear.
echo.
echo.
echo Next time you reboot, icon cache will be rebuilt.
echo.
echo.
pause
echo.
If exist "%iconcache%" goto delete
echo.
echo The IconCache.db file has already been deleted.
goto restart
:delete
echo.
echo Attempting to delete IconCache.db file...
echo.
ie4uinit.exe -ClearIconCache
taskkill /IM explorer.exe /F
del "%iconcache%" /A
start explorer.exe
echo.
echo IconCache.db file has been successfully deleted.
exit /B
22 days ago (modified 22 days ago)  • #10
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E B1
21 discussion posts
However, all that just helps indicate the nature of this problem.

It is not a permanent fix, so after a full shut down, it breaks again. but if you run a .bat file that rebuilds icons, that in itself will kick in DisplayFusion to work.
22 days ago  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Does restarting explorer fix this up as well?
20 days ago  • #12
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E B1
21 discussion posts
It does not, also Reboot is not enough. Log Off fixes it 100% of the time.
And interestingly, rebuilding Windows icons fixers it 100% of the time.
20 days ago (modified 20 days ago)  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting, if you enable "Force Desktop Refresh After Wallpaper Change" in the DisplayFusion Advanced Settings and then try to apply the wallpaper, does that work?

Thanks!
19 days ago  • #14
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21 discussion posts
Is this option available on v8.0.0 and if so where exactly, I only have that version loaded in righty now.

Further info of help to you:

The setup is: main monitor with one single image and then:
One monitor to left set to rotate images in folder every six minutes.
One TV to right, set to rotate images in folder every six minutes.

Now after all night shut down, before turning on computer, I physically disconnect the TV.

POWER ON computer, as expected the absence of one monitor that was there before shut down "confuses" the setup initially, as it automatically adjusts the setup.

IT DOES successfully readjust it, but with one static image on all monitors.

Which made me realize that the program IS working. It is just displaying the one single image usually only displayed on the main monitor, Instead of displaying rotating images on the other two monitors.

So Log off / rebuild icons makes it display the rotating images, instead of one single image that is only set to display on the main monitor.

Do I need to update to v10 to get access to your Force option?
19 days ago  • #15
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E B1
21 discussion posts
Unfortunately this did not help, but it was a great suggestion.
• Attachment [protected]: ForceRefresh.jpg [87,979 bytes]
18 days ago  • #16
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah interesting, could you send me over 2 copies of your troubleshooting info, one when the wallpaper is setup correctly, and another after the issue happens? I'll attach the steps again below:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
16 days ago  • #17
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21 discussion posts
Computer powered down, wait about 4 minutes, could not replicate problem.
Computer power down, this time wait 10 minutes, booted into a problem.
Great, file with problem is NotWorking.zip

I rebuilt Windows 8.1 icons with a .bat file, fixed the problem immediately.
File without problem is YESWorking.zip

.bat file to fix this under Windows 8.1 was

@echo off
taskkill /IM explorer.exe /f
cd /d %userprofile%\AppData\Local\Microsoft\Windows
del /f /s /q Explorer\IconCache *.*
start explorer.exe

======================
Description of problem: one single wallpaper from the main computer screen is also showing up on additional monitors where DisplayFusion is set to display completgely different, but rotating pictures from a folder with many pics.

Only the main computer monitor should display that one single wallpaper.
• Attachment [protected]: NotWorking.zip [29,292 bytes]
• Attachment [protected]: YESWorking.zip [29,508 bytes]
16 days ago  • #18
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E B1
21 discussion posts
I have drive images of my OS partition. allowing me to reliably test any potentgial solutions. I started uninstalling potential problems.
I need to do further testing but right now I am zeroing in on reinstalling video card drivers.
Will report back if I can replicate the solution after reimaging.
15 days ago (modified 15 days ago)  • #19
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E B1
21 discussion posts
It was the video card driver!

XFX Radeon HD 7870 with Catalyst 16.7.3,
When updated to last driver version ever made for this card, Catalyst 17.7.1 - this problem is resolved.

I actually watched it being resolved mid-driver update installation, then tested it successfully. So if anyone reports similar issues, it may be connected to the graphics card driver.
15 days ago  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah interesting, thanks for the follow up!
14 days ago  • #21
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