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Ryan Scott54169
10 discussion posts
Ever since I downloaded display fusion I have been having occasional issues with just maximizing windows. When it happens if happens for every window I try sometimes and other times just for 1 window. Its like the part of the monitor doesnt exist anymore, even tough I still see my wallpaper. Sometimes just messing with it fixes it and others I have to restart my pc. It only happens occasionally and is super random but enough to be quite annoying. Im almost positive it has to do with display fusion. Any help would be appreciated.
Apr 24, 2023 (modified Apr 24, 2023)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Apr 24, 2023  • #2
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Ryan Scott54169
10 discussion posts
Yeah for sure. Also forgot to mention sometimes this empty display area is at the top and sometimes its at the bottom of the monitor. Its always the same amount of space that stops working. Happens for both of my monitors. Its not happening atm. Files attached. Thanks!
• Attachment [protected]: DisplayFusionDebugInfo.zip [65,311 bytes]
Apr 24, 2023  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, everything looks good there. Could you send me over a debug log as well? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Apr 25, 2023  • #4
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Ryan Scott54169
10 discussion posts
Hello the issue is happening again right at the moment. I have the requested log files attached. Its 10:18am right now. Here is a picture of the issue. The blank space is at the bottom of the monitor now.
• Attachment [protected]: DisplayFusionDebugInfo.zip [91,159 bytes]
Apr 25, 2023  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Can you update to our latest beta, and send me over a backup of your settings? You can grab them via the DisplayFusion Settings > Options > Export Settings.

Here's the link to the beta as well: https://www.displayfusion.com/Download/Beta/
Apr 26, 2023  • #6
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Ryan Scott54169
10 discussion posts
Just updated to the beta. Ill keep an eye on if it happens. Heres the backup of my settings from before I updated.
• Attachment [protected]: DisplayFusion Backup (2023-04-07 @ 22-37, 9.9.99.125, BLUPC, AutoBackup).reg [226,272 bytes]
Apr 27, 2023  • #7
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Ryan Scott54169
10 discussion posts
Just to update you its happening again even with the beta. Ive noticed it mainly happens when the screen turns back on after turning off after being idle.
Apr 27, 2023  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over another backup now that you've updated?
Apr 27, 2023  • #9
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Ryan Scott54169
10 discussion posts
Yeah, the file is attached. I updated to the beta (10.1 beta 2) through the beta checkbox and updater inside display fusion because I purchased on steam and cant get the product activated if I download from the website.
• Attachment [protected]: DisplayFusion Backup (2023-04-27 @ 17-26, 10.0.99.102, BLUPC, SettingsWindow).reg [227,288 bytes]
Apr 28, 2023  • #10
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Ryan Scott54169
10 discussion posts
Its happening a ton now. Almost everytime I use the pc.
Apr 28, 2023  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, I've been playing around with this on my end but I can't seem to reproduce it. Could you send me another copy of your troubleshooting info right after the issue happens, perferably before you fix it up? Here are the steps again for reference:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Apr 28, 2023  • #12
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Ryan Scott54169
10 discussion posts
Yeah here it is, its happening atm. I might try to uninstall it for awhile and see if that clears it up. I can guarantee that display fusion at-least started the issue. It first started within a day or two of me using it and ive used this pc for years without that issue. Been looking into this issue a myself too and im stumpted.
• Attachment [protected]: DisplayFusionDebugInfo.zip [83,568 bytes]
Apr 29, 2023 (modified Apr 29, 2023)  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, it looks like DisplayFusion is still reading your work area correctly. We have some changes coming up in our next beta that might help here, we'll let you know once it's released to test out.
May 1, 2023  • #14
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Ryan Scott54169
10 discussion posts
Thanks, ill continue looking to see if I can figure it out aswell.
May 2, 2023 (modified May 2, 2023)  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta with some changes that might help here, can you try it out and let me know if the issue persists?
May 3, 2023  • #16
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Ryan Scott54169
10 discussion posts
Just downloaded it, ill update here when I see if it worked or not.
May 3, 2023  • #17
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