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Microsoft Office 365 - Open Email in Outlook from List of Tasks does not work

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Tilman
6 discussion posts
Hello DisplayFusion Team,

I use the Tasks feature with Office 365/Outlook Online. When I click on "Open in Outlook" the new browser tab is open somewhere opened where it cannot be accessed:

- When Outlook Tasks are running on my laptop monitor the popup opens as expected (2nd monitor is still connected)
- When Outlook Tasks are running on my 2nd monitor, the very popup is opened, however I cannot access it (even not with SHIFT+TAB).

I tested it with both Microsoft Edge Development & Chrome and the issues occurs with both browsers.

Please find screenshots and the log file attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [31,475 bytes]
• Attachment [protected]: Tasks Open in Outlook start correctly.jpg [498,515 bytes]
• Attachment [protected]: Tasks to Start.jpg [220,123 bytes]
21 days ago  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Does the issue still occur when you exit DisplayFusion?
21 days ago  • #2
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Tilman
6 discussion posts
Hello Team,

It only occurs when DisplayFusion is running. Once switched off it works fine.

Kind regards, Tilman
17 days ago  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, strange! I didn't see anything in the DisplayFusion troubleshooting info that would be purposely moving that window. Could you capture a debug log for this issue?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
15 days ago  • #4
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Tilman
6 discussion posts
Hello Keith,

This is super strange. Not it works. As my laptop is broken I have a rental one and there it works. Once I'll get my own back I test it again and let you know.

Kind regards,
Tilman
10 days ago  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, thanks for the update!
10 days ago  • #6
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