Title

Message

Confirm

<< DiscussionsReply

Microsoft Teams refuses to show and stay in right position

William S
5 discussion posts
Hi,

I have been using Display Fusion for 2 days now and it seems to be working pretty well. Setting up a Window Position Profile to set applications at specific virtual spaces.

There is one problem I’m not able to fix. I use Microsoft Teams on a daily basis at work, I’m trying to get it to stay at a certain position on my screen. Whenever I load my Window Position Profile, it just doesn’t take the Teams window to my desired position.

I’ve tried different options with “Process Filename”, “Window Class” and “Window Text” to try and get the window to a certain position but with no results. I’m only using 1 monitor and 5 virtual spaces on Windows 10. What else can I try?

If I can mange to get this last thing to work I would definitely consider to buy the software.

Br
William
Jan 4, 2021  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi William,

Could you send me over a screenshot of your current window position profile settings?

Thanks!
Jan 5, 2021  • #2
William S
5 discussion posts
Hi Owen,

Sure, here you go:

Br
William
• Attachment [protected]: screenshot-df-settings.PNG [52,782 bytes]
Jan 5, 2021 (modified Jan 5, 2021)  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi William,

Thanks for sending that over. it looks like we were able to reproduce the issue on our end, so We've added to our list to fix up. I've noted down your contact information, so we'll be sure to let you know if we have any news on it in the future.

Thanks!
Jan 8, 2021  • #4
William S
5 discussion posts
Hi Owen,

Thank you!

Any workaround to get Teams to stay in the wanted position?

Br
William
Jan 9, 2021  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi William,

I think I jumped the gun on this. We were able to reproduce an issue with teams not loading off a "Window Created" trigger, but it looks like yours isn't loading from a windows position profile.

Could you send me over a debug log? Here are the steps:
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Jan 14, 2021  • #6
William S
5 discussion posts
Hi,

Sorry for the very late reply.

My Displayfusion trial has ended, so I guess I won't be able to reproduce this?

Br
William
Apr 14, 2021  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi William,

I've sent over a new 30 day trial key if you would like to continue troubleshooting.

Can you try updating to our latest beta as well, and see if the issue persists?

Thanks!
Apr 14, 2021  • #8
William S
5 discussion posts
Big thanks for the extended trial.

Let me try right away and I'll get back to you.
Apr 15, 2021  • #9
Karl31
3 discussion posts
Hi,

I have the exact same situation, that the main screen of MS Teams is not positioning correctly.

BUT, when MS teams is starting, the splash screen is detected and DisplayFusion is applying the trigger to position the splash screen instead of the main screen that appears right after that.

If this isn't what William is experiencing, I'll shut up!

(Edit: added screenshot of the splash screen)
(Edit2: I installed v9.7.2, Beta 8 > sadly no difference)
• Attachment: 2021-04-15_11-13-57.png [9,705 bytes]
2021-04-15_11-13-57.png
2021-04-15_11-13-57.png
Apr 15, 2021 (modified Apr 16, 2021)  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

I believe William was having the issue when trying to load his Window Position Profile. Is your issue happening when trying move the window with a Window Position Profile, or through an automatic trigger?

Thanks!
Apr 16, 2021  • #11
Karl31
3 discussion posts
Quote:
Hello,

I believe William was having the issue when trying to load his Window Position Profile. Is your issue happening when trying move the window with a Window Position Profile, or through an automatic trigger?

Thanks!

Hi Owen,

My issue is with the auto trigger. Maybe better to create a separate post then?
Apr 17, 2021  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

We are aware of teams having issues firing off triggers, and have it on our list to fix up. What trigger event are you having troubles with?

Thanks!
28 days ago  • #13
Karl31
3 discussion posts
Quote:
Hello,

We are aware of teams having issues firing off triggers, and have it on our list to fix up. What trigger event are you having troubles with?

Thanks!


Pretty standard 'Window Created' trigger, see screenshot.

And after some (a lot) trial and error, the settings that are shown in the screenshot WORK, but only when MS Teams is shutdown when the main screen was maximized, so when you start MS Teams again, it opens maximized and the trigger work correctly. I've tested this multiple times with the exact same view in 'restore down' window mode and maximized window mode.

Oh, the Window Text "| Microsoft Teams" (quotes included!) is the unique identifier for the main screen, so the loading screen isn't affected.
• Attachment: 2021-04-19_21-29-07.png [24,308 bytes]
2021-04-19_21-29-07.png
2021-04-19_21-29-07.png
28 days ago  • #14
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Glad to hear you found a work around! I've added your vote to the main bug with the "Window Created" trigger, so we'll be sure to let you know if we have any news on it in the future.

Thanks!
27 days ago  • #15
Piotr Gdowski
1 discussion post
+1, I am waiting for the solution with a couple few friends, let us know when it's fixed.
27 days ago  • #16
Was this helpful?    
<< DiscussionsReply