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Moving Window to Next Monitor not working since 9.6 (Beta 4)

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Brian V
6 discussion posts
Moving Window to next or previous monitor broke in 9.6 Beta 4. After updating to Beta 5, it worked for a bit. It stopped working again after I rebooted my computer. Has a setting changed that enables or disables this function?
Dec 6, 2019  • #1
Alan Wade's profile on WallpaperFusion.com
You dont say which method you are using to move the active window but one way is the keyboard shortcut - press and hold the Winkey+Shift then tap the arrow keys either left or right.
Dec 6, 2019  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Dec 6, 2019  • #3
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Brian V
6 discussion posts
I was using the Ctrl Win X and Ctrl Win W to move next and previous... I also tried to click the icon thats placed at the top of every window.
Dec 6, 2019  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you haven't already updated to 9.6 Beta 5, could you give it a try? This issue should be all fixed up.

Thanks!
Dec 9, 2019  • #5
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Brian V
6 discussion posts
Last week I upgraded to beta 5 and it still didn't work. I rebooted, and still... didn't work. however, and I don't know why... but, today it's working. I'll obviously let you know if it stops working again. Thanks for your help
Dec 10, 2019  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Strange! Glad to hear it's all good now. Definitely let us know if you run into this again.

Thanks!
Dec 11, 2019  • #7
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Brian V
6 discussion posts
soooo wierd... I just updated to Beta 6 and Ctrl-Win X (or clicking the icon at the top of each window) won't move the window to the next Monitor again. I'm able to use Shift-Win <right-arrow> to move the window around. I don't know if it's related or not, but I can tell when this is going to break. I have a Trigger that puts the Display Fusion Settings window at a specific location when I open the settings window. That trigger doesn't work at the same time the Ctrl-Win X doesn't work. And on the same note, when the trigger puts the Settings windown in the correct place, then the Ctrl-Win X works properly.
• Attachment [protected]: DisplayFusionDebugInfo.zip [27,087 bytes]
Dec 16, 2019  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the update, sorry to hear that it's still giving you trouble! Could you send us a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Dec 16, 2019  • #9
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Brian V
6 discussion posts
At 11:58 and around 40 seconds, i clicked the icon to move the window to the next screen. if you're not able to reproduce the issue, i could try a few more things for you.
• Attachment [protected]: DisplayFusionDebugInfo.zip [46,431 bytes]
Dec 16, 2019  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! We were finally able to reproduce it here as well and we'll have it all fixed up for good in Beta 8
Dec 16, 2019  • #11
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Brian V
6 discussion posts
That's great news... thank you for your help.
Dec 16, 2019  • #12
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