Cryph
6 discussion posts
Across two machines, both with high DPI settings and atleast one 4K monitor, where screensaver is configured individually on each monitor.
Suddenly in one of the last betas the photos screensaver no longer displays large images properly, despite any combination of stretch image settings.
On a 4K/1080P combo, it displays two photos on the 4K monitor side by side, and never scaled properly on the 1080P.
On a 4K/4K combo, I simply get two different behaviors on each monitor.
Primary monitor never fills the screen, secondary seems to handle larger images but still fail at scaling small ones.
Previously the combination of Fit Best and maintain Aspect Ratio(No Clipping) and scale smaller images to fit the screen worked across all of my monitors and images without issue.
Thanks for confirming. Could you send me over a screenshot of your DisplayFusion Settings > Screen Saver tab? Could you also send me over an image this issue is happening with?
Thanks!
Cryph
6 discussion posts
Quote:
Thanks for confirming. Could you send me over a screenshot of your DisplayFusion Settings > Screen Saver tab? Could you also send me over an image this issue is happening with?
Thanks!
Sure thing, attached screenshot of Screen Saver tab from both machines.
I actually misspoke, both setups are dual 4K, they only differ in DPI settings I'm pretty sure.
• Attachment [protected]: 4KTV4KMonitor.png [603,525 bytes]
• Attachment [protected]: DSCF4585.jpg [3,000,341 bytes]
• Attachment [protected]: DSCF4592.jpg [17,435,296 bytes]
• Attachment [protected]: identicalmonitors.png [85,002 bytes]
Cryph
6 discussion posts
Quote:
Sorry one more thing, could you send me a copy of your troubleshooting info? Here are the steps:
- Open the Settings > Troubleshooting tab
- Click the "Export Info to File" button
- Reply with the file attached
Thanks!
attached!
the first file is where I consider it more broken, with two images on one screen
• Attachment [protected]: DisplayFusionDebugInfodos.zip [35,243 bytes]
• Attachment [protected]: DisplayFusionDebugInfouno.zip [32,388 bytes]
Thanks for sending that over, I can't seem to reproduce this on my end. Could you send me over a backup of your settings? You can grab them in the DisplayFusion Settings > Options tab, using the "Export Settings" button.
Thanks!
Cryph
6 discussion posts
Attached.
Also attached is a "live" photo of the behavior in action on the TV/Monitor combo.
• Attachment [protected]: DisplayFusion Backup (2022-04-18 @ 10-00, 9.9.99.115, CIA, SettingsWindow).reg [447,702 bytes]
• Attachment [protected]: DisplayFusion Backup (2022-04-18 @ 10-02, 9.9.99.115, TECCANINA, SettingsWindow).reg [191,796 bytes]
• Attachment [protected]: DSCF6177example 1.jpg [8,869,999 bytes]
Thanks for sending that over as well. Still no dice on our end reproducing this, but we're going to look back at our code and see what changed between beta 13 and 14. We'll let you know if we have anything further on this.
Thanks!
Cryph
6 discussion posts
Owen,
It seems like the functionality that may have changed is simply the 'Staggered Image' change. I replaced one of these computers yesterday and functionality is fine until I turn that option on. It was enabled on both offending machines.
If I turn it on, the behavior is the same with the two images on the one screen / improper resizing.
If I turn it off, the behavior is normal like beta 13 without any changes.
Interesting! I'll add this to our notes.
Thanks!
