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New monitor now gives an error

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MadTurtle
4 discussion posts
My setup uses 4 monitors, I have 3 in Nvidia Surround state always on a rig and 1 monitor alone on my desk. It had worked just find switching between the 1 monitor and the surround monitors with a macro for months but Then I had to switch out one of the surround monitors due to a defect and got the exact same one. I rebuilt the surround and also re-saved and eventually remade the profile to switch between. Now even after a reinstall i still get this error before. I cant figure out what use to work now no longer works. The reinstall had saved my profiles though but I even tried making a new profile.

An error has occurred while applying your new Monitor configuration.
Please check your settings and try again.
Error: Failed to call SetDisplayConfig. [HR: 31]
[System.Exception]

EDIT: I forgot to mention I can manually enable the surround monitors through display fusion but not through selecting the profile.
14 days ago (modified 14 days ago)  • #1
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Owen Muhlethaler (BFS)
745 discussion posts
Hello,

That's strange as we have never supported switching in and out of surround using monitor profiles. We've played around with it in the past, but we haven't been able to find a reliable solution.

Unfortunately, the only current way is to manually enable / disable the monitors.

I have added your vote to the feature request though, so if we have any news on it in the future, we'll be sure to let you know.

Thanks!
13 days ago  • #2
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MadTurtle
4 discussion posts
I would want it to be clear the 3 monitors are always in surround i never switch out of them. All i am doing is switching them off to have only my 4th monitor on and vice versa.

Edit to add: for manual I just hit enable once for all 3 to come on and disable on old. I feel the automatic should still work.
13 days ago (modified 13 days ago)  • #3
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Owen Muhlethaler (BFS)
745 discussion posts
Hello,

Interesting, Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
11 days ago  • #4
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MadTurtle
4 discussion posts
Did not see a way to do a dm but hope it is okay I attached it to my post. Not sure if it maters but I have reinstalled displayfusion once since the issue began so not sure if it will show anything for when it worked.
• Attachment [protected]: DisplayFusionDebugInfo.zip [35,231 bytes]
10 days ago (modified 10 days ago)  • #5
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MadTurtle
4 discussion posts
I know its been a few days but also wanted to add when I do the quick key switch that does monitors and audio I see the screens come on properly but then errors and switches back.
6 days ago  • #6
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